Wendy's

3.9
1183 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
15 Boston Post Road, Orange, CT
06477, United States

Hours

Reviews

3.9
1,183 reviews
5 stars
524
4 stars
315
3 stars
178
2 stars
59
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to negative experiences.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, causing frustration among customers.

Food Quality

Feedback on food quality was mixed, with some customers praising fresh and hot meals, while others complained about cold, tasteless, or improperly cooked food.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Speed of Service

While some customers appreciated fast service, others experienced long wait times and delays in receiving their orders.
  • RR
    RL
    6 days ago
    5.0
    The gentleman with down syndrome, very welcoming and hard working, every time I came here he welcomes me with great energy and smile, amazing!
  • LC
    L. Campos
    Dec 25, 2025
    4.0
    No utilizan guantes
  • HM
    Harpy Monet
    Dec 23, 2025
    5.0
    This location is always solid for me.
  • JS
    Ja'Mere Southwell
    Dec 8, 2025
    1.0
    Rude customer service. I pulled up to the window and they were laughing and ignoring me attempting to pay for my food. Would give 0 stars if I could. Very rude people
  • TB
    Turk B
    Nov 25, 2025
    2.0
    I’ve been a loyal customer at the Wendy’s in the Pilot plaza off Exit 40 in Milford, stopping in four to five times a week. Today I asked for a little barbecue sauce on my $8.50 sandwich. They said they couldn’t do that because they “don’t have bottles,” so I said they could just put it on the side, since they obviously have side sauces. That’s when they started pressing me for an extra 50 cents. This isn’t about the 50 cents. It’s the unnecessary hassle and the lack of basic customer service. When someone supports your location that often, you don’t make things difficult, you take care of them. Moments like this are exactly how you lose repeat customers.

Frequently Asked Questions About Wendy's

Is Orange Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's in Orange, CT?

The drive-through at Wendy's in Orange, CT is open from 7:00 AM to 2:00 AM Monday through Wednesday and Sunday, and from 7:00 AM to 3:00 AM Thursday through Saturday.