Many customers praised the friendly and attentive staff, particularly highlighting the manager Lori for her exceptional service.
Food Quality
The food received positive feedback for being fresh and delicious, with specific mentions of the burgers and milkshakes.
Cleanliness
Customers consistently noted the cleanliness of the restaurant, including the dining area and bathrooms.
Speed of Service
Some reviews indicated slow service during busy times, which could be an issue for customers on tight schedules.
Pricing
While many found the food worth the price, some reviews mentioned that the prices were on the higher side for fast food.
TR
Tee Ru
4 days ago
3.0
The ladies were friendly but my chicken tenders were all completely burnt
DT
Dara Terrio
5 days ago
2.0
Way too expensive for semi-fast food burgers!!!!!!
JL
James Lee
Dec 16, 2025
3.0
They don't wear hair nets
MR
Myshell Ross
Nov 14, 2025
3.0
They are extremely slow for a fast food place . It took them a hour to do a $8 meal which comes with a single burger and some fries . If your on your 30 minute lunch break DONT GO HERE
NL
Nathan Lapointe
Oct 24, 2025
2.0
Stopped in on my way home from a long drive, my wife and I had already gone past dinner time and needed some re fuel. It was conveniently placed pretty close to the highway not more then a mile off. So no issue with getting off and back on. The area from the outside looked really nice well groomed even. Maybe that's because of the area more then just a franchise standard. Now when we got inside the girl at the register was dismissive, impatient, and did not want to be there at all. We maintained a friendly attitude and just continued to order. Although I definitely felt her frustration for us being there as if we bothered her in some way. And to clarify it was around 630 pm so not near closing at all. My wife and I were the only ones in there as well. So non the less we received the food, it came in a tray although we asked for it to go. When we asked for boxes she rolled her eyes and went back behind the counter to get them. That alone actually took her a good 5 minutes. While she was doing that I had asked for a sauce to go with my wife's order she had forgotten to ask. I went to another employee since the gal was still getting the box. He wasn't any kinder when he responded, verbally goes and makes a bothersome sigh, as he states yeah I guess I could. Now I'm like what on earth is up with this place. Does everyone here act like this all the time? And not for nothing... It was almost 40 dollars for 2 burgers, a small fry to share, and one shared drink. I could have gone to a nice sit down burger joint and gotten twice the quality with out half the headache. So on that note.. would I recommend this place.. no. Not at all would it be worth your time to try it at least once in your life. Maybe find another location because in my opinion the food was just okay. The service made this place a 10 out of 10 will not go to again. I wish I had something better to say but I can't change the experience. I did how ever tell them all to have a great day when we left in hopes some positive energy might even help w.e. dysfunction they are working with over there to drive such a poor attitude.
Wayback Burgers is a fast-casual burger joint serving fresh burgers, hand-dipped milkshakes, hot dogs, and chicken sandwiches.
What are the operating hours of Wayback Burgers in Old Saybrook?
Wayback Burgers is open daily from 11:00 AM to 9:00 PM.
Can I order delivery or pickup from Wayback Burgers?
Yes, Wayback Burgers offers both in-store pickup and delivery services.
What payment methods are accepted at Wayback Burgers?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Where is Wayback Burgers located in Old Saybrook?
It is located at 1657 Boston Post Road, Old Saybrook, CT 06475.
Is there an app available to order from Wayback Burgers?
Yes, you can download the Wayback Burgers app to order easily.
Are there any other dining options near Wayback Burgers?
Nearby dining options include Dunkin' for coffee and donuts, Baskin-Robbins for ice cream, and Cuckoo's Nest for Mexican cuisine.
Where can I get coffee near Wayback Burgers?
You can visit Dunkin', located nearby, for coffee, donuts, and smoothies.
Are there any nearby places for healthcare services?
Yes, Middlesex Health Urgent Care and Hartford HealthCare-GoHealth Urgent Care are close by for medical needs.
What attractions or stores can I visit near Wayback Burgers?
You can check out West Marine for boating supplies, Pet Valu for pet needs, and local restaurants like Alforno Trattoria Bar Pizza and ZENSHI Handcrafted Sushi.