Wayback Burgers

4.2
523 reviews

About

Burger JointAmerican RestaurantFast Food RestaurantWayback Burgers
We're a fast-casual burger joint serving fresh burgers, hand-dipped milkshakes and more.

Details

  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Wayback Burgers
1657 Boston Post Road, Old Saybrook, CT
06475, United States

Hours

Reviews

4.2
523 reviews
5 stars
308
4 stars
106
3 stars
56
2 stars
24
1 star
29

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and attentive staff, particularly highlighting the manager Lori for her exceptional service.

Food Quality

The food received positive feedback for being fresh and delicious, with specific mentions of the burgers and milkshakes.

Cleanliness

Customers consistently noted the cleanliness of the restaurant, including the dining area and bathrooms.

Speed of Service

Some reviews indicated slow service during busy times, which could be an issue for customers on tight schedules.

Pricing

While many found the food worth the price, some reviews mentioned that the prices were on the higher side for fast food.
  • TR
    Tee Ru
    4 days ago
    3.0
    The ladies were friendly but my chicken tenders were all completely burnt
  • DT
    Dara Terrio
    5 days ago
    2.0
    Way too expensive for semi-fast food burgers!!!!!!
  • JL
    James Lee
    Dec 16, 2025
    3.0
    They don't wear hair nets
  • MR
    Myshell Ross
    Nov 14, 2025
    3.0
    They are extremely slow for a fast food place . It took them a hour to do a $8 meal which comes with a single burger and some fries . If your on your 30 minute lunch break DONT GO HERE
  • NL
    Nathan Lapointe
    Oct 24, 2025
    2.0
    Stopped in on my way home from a long drive, my wife and I had already gone past dinner time and needed some re fuel. It was conveniently placed pretty close to the highway not more then a mile off. So no issue with getting off and back on. The area from the outside looked really nice well groomed even. Maybe that's because of the area more then just a franchise standard. Now when we got inside the girl at the register was dismissive, impatient, and did not want to be there at all. We maintained a friendly attitude and just continued to order. Although I definitely felt her frustration for us being there as if we bothered her in some way. And to clarify it was around 630 pm so not near closing at all. My wife and I were the only ones in there as well. So non the less we received the food, it came in a tray although we asked for it to go. When we asked for boxes she rolled her eyes and went back behind the counter to get them. That alone actually took her a good 5 minutes. While she was doing that I had asked for a sauce to go with my wife's order she had forgotten to ask. I went to another employee since the gal was still getting the box. He wasn't any kinder when he responded, verbally goes and makes a bothersome sigh, as he states yeah I guess I could. Now I'm like what on earth is up with this place. Does everyone here act like this all the time? And not for nothing... It was almost 40 dollars for 2 burgers, a small fry to share, and one shared drink. I could have gone to a nice sit down burger joint and gotten twice the quality with out half the headache. So on that note.. would I recommend this place.. no. Not at all would it be worth your time to try it at least once in your life. Maybe find another location because in my opinion the food was just okay. The service made this place a 10 out of 10 will not go to again. I wish I had something better to say but I can't change the experience. I did how ever tell them all to have a great day when we left in hopes some positive energy might even help w.e. dysfunction they are working with over there to drive such a poor attitude.

Frequently Asked Questions About Wayback Burgers

What type of food does Wayback Burgers serve?

Wayback Burgers is a fast-casual burger joint serving fresh burgers, hand-dipped milkshakes, hot dogs, and chicken sandwiches.

What are the operating hours of Wayback Burgers in Old Saybrook?

Wayback Burgers is open daily from 11:00 AM to 9:00 PM.