Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
774 reviews
5 stars
253
4 stars
171
3 stars
132
2 stars
68
1 star
150
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect modifications.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and restrooms.
Inconsistent Hours
Customers expressed frustration over the restaurant not being open 24 hours as advertised, with multiple instances of being turned away late at night.
Food Quality
While some customers praised the food quality, others reported issues such as stale items and poor preparation.
- SMSanj MSep 25, 20251.0Had the worst drive-thru experience if the employee has to ask me five times what I want because they can’t understand what I’m saying that’s a problem. If your employee keeps asking what I want, can’t understand me, then starts laughing in my face well that is SO DAMN RUDE. I drove off didn’t bother buying anything . Won’t be going here anymore.
- SLSuzanne LaddAug 9, 20251.0We ordered a quarter pounder with xtra cheese, and 2 cheeseburgers, along with 2 snack wraps, 2 apple pies, and 2 French fries. We did not get the quarter pounder or the two cheeseburgers. We had to drive back to pick up those items, and they did refill the entire order. We only wanted the items they failed to provide. This happens over and over again. We generally do not go back, so are out the money. Very inconvenient.
- ARAlexander ReitzJul 23, 20255.0Amazing place, love the food and quality of service
- ALAram LecisJul 19, 20253.0An average McDonalds that did everything right and the burgers were hot.
- ADAlivia DePinaJul 2, 20252.0It gave me a stomachache after I ate
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 1061 Boston Post Rd, Old Saybrook?
McDonald's at 1061 Boston Post Rd, Old Saybrook is open daily from 6:00 AM to 11:00 PM.
When is the McDonald's drive-thru service available?
The drive-thru at McDonald's is open every day from 6:00 AM to midnight (12:00 AM).
Does this McDonald's location offer delivery, and what are the delivery hours?
Yes, this McDonald's offers delivery daily from 6:00 AM to midnight, including same-day and no-contact delivery options.
What payment methods are accepted at McDonald's in Old Saybrook?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I use a mobile app to order from this McDonald's location?
Yes, you can order through the McDonald's App available on both iOS and Android devices.
What services are provided at McDonald's at 1061 Boston Post Rd?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Where can I find McDonald’s rewards or promotions?
You can earn points for free food through MyMcDonald’s Rewards, detailed on their website at mcdonalds.com/us/en-us/mymcdonalds.html.
What nearby places can I visit before or after dining at McDonald's?
Nearby, you can visit Oyster River Kayak Adventures for outdoor activities, Oyster River Market for bakery and salad options, or Maynard's Farm Market for fresh fruits and vegetables.
Are there any health or medical services near this McDonald's?
Yes, nearby are several eye care clinics including Eye Doctors - Elgart Gordon and Associates and Eye Doctors - Old Saybrook, as well as audiology and dental services.
What local amenities can help customers find parking or fuel near McDonald's?
Parking Access is available nearby, and the Shell gas station provides fuel and convenience store services close to McDonald's.