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McDonald's

3.4
(779 reviews)

Business Details

1061 Boston Post Rd, Old Saybrook, CT
06475, United States
(860) 388-6895
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1061 Boston Post Rd, Old Saybrook, CT
06475, United States

Hours

Reviews

3.4
779 reviews
5 stars
258
4 stars
173
3 stars
131
2 stars
67
1 star
150

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect modifications.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and restrooms.

Inconsistent Hours

Multiple reviews mentioned that the location is not open 24 hours as advertised, leading to customer frustration.

Food Quality

While some customers praised the food quality, others reported issues such as cold or poorly prepared items.
  • GC
    gabe capestany
    Feb 21, 2026
    1.0
    They scam your cards here BE VERY AWARE just found out someone from this mcdonald's stole my card an made a purchase after ordering food for my daughter
  • CB
    Corbyn Bobinski
    Feb 20, 2026
    5.0
    Great and normally pretty quick to get your food from them.
  • RK
    Rajiv Khosla
    Feb 11, 2026
    5.0
    Food was fresh and hot I placed mobile order for take out When I reached the microphone order station over at drive thru they could not understand my drive thru code which I repeated three times so I had to pull up to the pickup window while they tried to pull up my order on their computer screen. So I would say my order got delayed That's was fine by me but still some glitches in the ordering process
  • 3B
    3day Blinds
    Jan 4, 2026
    5.0
    Fast, friendly and efficient
  • SM
    Sanj M
    Sep 25, 2025
    1.0
    Had the worst drive-thru experience if the employee has to ask me five times what I want because they can’t understand what I’m saying that’s a problem. If your employee keeps asking what I want, can’t understand me, then starts laughing in my face well that is SO DAMN RUDE. I drove off didn’t bother buying anything . Won’t be going here anymore.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 1061 Boston Post Rd, Old Saybrook?

McDonald's at 1061 Boston Post Rd, Old Saybrook is open daily from 6:00 AM to 11:00 PM.

When is the McDonald's drive-thru service available?

The drive-thru at McDonald's is open every day from 6:00 AM to midnight (12:00 AM).

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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