Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 28 Spencer Plain Road in Old Saybrook is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
422 reviews
5 stars
240
4 stars
104
3 stars
40
2 stars
19
1 star
19
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the burgers and fries, noting them as delicious, though some mentioned issues with portion sizes and food preparation.
Pricing
Many reviews highlighted the high prices for the food, with several customers feeling that the cost was not justified by the portion sizes or quality.
Service Experience
While some customers praised the friendly and helpful staff, others reported negative experiences with service, including long wait times and staff attitudes.
Cleanliness
The establishment was frequently noted for its cleanliness, with several customers appreciating the clean environment and well-maintained facilities.
Consistency
Overall, customers felt that Five Guys maintains a consistent quality across locations, with many expressing loyalty to the brand despite some recent issues.
- UBUğur Bircan6 days ago5.0I'd never leave a review for a fast food chain but the crew here is the best! Never seen in my life any fastfood place's crew nicer than this one and glad that I stopped here!
- TMTracey MorinNov 8, 20253.0Its okay, very expensive
- KKKeithOct 22, 20251.0The girl making the burgers likes to mess with peoples food. Beware.
- LHLuke Tyler HirstOct 1, 20255.0Top tier
- BGBlaine GambleAug 12, 20255.0really nice people and great food. highly recommend
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does this Five Guys location accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for in-store dining at Five Guys in Old Saybrook?
The Five Guys in Old Saybrook is open daily from 11:00 AM to 10:00 PM for in-store dining.
Can I get delivery service from Five Guys at 28 Spencer Plain Road?
Yes, Five Guys offers delivery every day from 11:00 AM to 9:30 PM. Delivery orders can be placed online.
How can I customize my order at this Five Guys location?
You can customize your burger in more than 250,000 ways and choose from over 1,000 milkshake combinations at this Five Guys.
What payment options are accepted at Five Guys in Old Saybrook?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there outdoor seating and is the location wheelchair accessible?
Yes, this Five Guys location has outdoor seating and is wheelchair accessible including the entrance and restroom.
Are there nearby places I can visit before or after eating at Five Guys?
Nearby you can visit Pet Valu for pet supplies, ZENSHI Handcrafted Sushi for sushi, and Sal's Pizza & Pasta for Italian food choices.
How can the nearby Dunkin' and Baskin-Robbins be useful to customers visiting Five Guys?
After enjoying your meal at Five Guys, you can stop by nearby Dunkin' for coffee or Baskin-Robbins for some ice cream desserts.
What other services are available in the nearby area to Five Guys?
Close to Five Guys, you can find services like the Animal Hospital of Old Saybrook for pet care and Middlesex Health Urgent Care for medical needs.
Can I order food online or through an app for this Five Guys location?
Yes, you can order food online through their website or use the Five Guys app available on iOS and Android.