Taco Bell / KFC

3.4
887 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 45 Salem Turnpike in Norwich. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
45 Salem Turnpike, Norwich, CT
06360, United States

Hours

Reviews

3.4
887 reviews
5 stars
316
4 stars
179
3 stars
140
2 stars
61
1 star
191

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with many experiences highlighting rude staff and long wait times.

Food Quality

Numerous reviews mentioned poor food quality, including cold, stale, and incorrectly prepared items.

Management

The management received mixed feedback; while some praised individual managers for their helpfulness, others criticized the overall management for poor staff training and organization.

Cleanliness

Several customers noted cleanliness issues within the restaurant, including dirty dining areas and unsanitary conditions.

Order Accuracy

A significant number of reviews indicated frequent problems with order accuracy, with many customers receiving incorrect or incomplete orders.
  • NB
    Nikki Barnes
    5 days ago
    5.0
    i go to this location regularly as i am a taco bell superfan. every visit is beyond pleasant, the staff is friendly and you can tell they work very hard, and my order is always correct and fresh. never a long wait, even when they get busy they are excellent at getting through the line quickly and still not compromising quality or customer service. every employee is very nice but i do have to shout out my girl Melissa, she’s truly the best.
  • WF
    William Frank
    Nov 12, 2025
    3.0
    Although many aspects of my visit were fine, the reason for my deductions are for the product is no longer a good value for your money. They will need to consider this for future visits to occur.
  • MD
    Mic Drop
    Oct 30, 2025
    5.0
    The manager and staff here are great!! Even made me a grande soft taco. Great place! They take their job serious and you can tell they enjoy being there which shows great management and team building skills. Wonderful job guys
  • AM
    Allyson McLear
    Oct 18, 2025
    5.0
    Ordering was easy, restaurant clean, food always good! Most of all, they have an amazing team. Melissa is the manager at this location and she runs it extremely well. Thank you Melissa! We need more managers like you. ⭐️⭐️⭐️⭐️⭐️
  • LH
    L Hartline
    Oct 17, 2025
    5.0
    I’m vegetarian, and it’s very important for me to feel comfortable that I can order food with modifications, and know that it will arrive without meat in it. Melissa helped me at the kiosk, and made sure I got it all correct! Despite my needing extra attention, she cheerfully helped, and continued to offer great service throughout my time there. My Taco Bell lunch was delicious, and all the more enjoyable thanks to the great staff and friendly atmosphere!

Frequently Asked Questions About Taco Bell / KFC

What are the drive-through hours at Taco Bell in Norwich?

The drive-through is open from 10:00 AM until 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.

Where is Taco Bell located in Norwich?

Taco Bell is located at 45 Salem Turnpike, Norwich, CT 06360, United States.