Stop & Shop

4.1
963 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
70 Town Street, Norwich, CT
06360, United States

Hours

Reviews

4.1
963 reviews
5 stars
498
4 stars
251
3 stars
115
2 stars
44
1 star
55

What are people saying?

AI-generated from recent customer reviews

Pricing

Many customers found the prices to be high, with several mentions of the store being expensive.

Customer Service

Customer service experiences were mixed, with some praising friendly staff while others reported rude employees and poor service.

Cleanliness

The store was frequently noted for being clean and well-organized, although some customers pointed out issues with restroom cleanliness.

Produce Quality

The produce section received positive feedback for freshness and variety, though there were complaints about some fruits going bad quickly.

Bakery Issues

The bakery department received criticism for declining quality, with reports of stale products and poor service.
  • JR
    Jennifer Roderick
    Oct 29, 2025
    3.0
    Too expensive.
  • SH
    Shumin He
    Sep 27, 2025
    5.0
    Fabulous bakery department! Very friendly.
  • FP
    Fred Payne
    Sep 10, 2025
    5.0
    Excellent service and fresh deli... friendly staff and best produce around... especially blueberries!!
  • AI
    Alek Iliano
    Sep 9, 2025
    1.0
    They sold me a rotten steak and would not give cash back. They said they could only give store credit because I bought it with cash. Store credit so I can buy another rotten steak? Corporate is being contacted. This is not the first time I've gotten rotten food here and I tell everyone to go to Big Y
  • CP
    CarolAnNoelle Petrifizio
    Sep 7, 2025
    5.0
    Good found everything I needed.

Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop in Norwich, CT?

Stop & Shop in Norwich is open Monday through Saturday from 6:00 AM to 10:00 PM, and on Sunday from 7:00 AM to 9:00 PM.

Does Stop & Shop in Norwich offer delivery services?

Yes, they offer delivery services as part of their Pickup and Delivery Services.