Business Details
About
Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
4.1
969 reviews
5 stars
502
4 stars
252
3 stars
115
2 stars
44
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some employees being friendly and helpful, while others were reported as rude or unprofessional.
Cleanliness
The store is generally noted for being clean and well-organized, although there are complaints about the cleanliness of restrooms.
Product Quality
Customers appreciate the fresh produce and bakery items, but there are significant complaints about the quality of meat and some bakery products.
Pricing
Many customers find the prices to be high, with some expressing frustration over the cost compared to competitors.
Checkout Experience
Issues were reported with the self-checkout process and long wait times at regular checkouts, leading to a negative last impression for some customers.
- LTLibby TaylorDec 29, 20251.0A family hogs all the recycling machines, I asked if others can use one they were rude. I go to ask for a manager and the cashier was rude because I interrupted her conversation and bitched at me for “my bag dripping everywhere “ then asked ANOTHER person to look for manager instead of helping herself. I said since I’m “dripping everywhere “ send them out to the bottle room….nobody showed up. Everyone is rude as hell first thing in the morning…..
- SSSteve SchofnerDec 26, 20254.0Stop & Shop is pricey but doesn't disappoint.
- JTJennifer ThifaultOct 29, 20253.0Too expensive.
- SHShumin HeSep 27, 20255.0Fabulous bakery department! Very friendly.
- ASAlexander SmithSep 9, 20251.0They sold me a rotten steak and would not give cash back. They said they could only give store credit because I bought it with cash. Store credit so I can buy another rotten steak? Corporate is being contacted. This is not the first time I've gotten rotten food here and I tell everyone to go to Big Y
Frequently Asked Questions About Stop & Shop
What are the operating hours of Stop & Shop in Norwich, CT?
Stop & Shop in Norwich is open Monday through Saturday from 6:00 AM to 10:00 PM, and on Sunday from 7:00 AM to 9:00 PM.
Does Stop & Shop in Norwich offer delivery services?
Yes, they offer delivery services as part of their Pickup and Delivery Services.
What loyalty program does Stop & Shop provide for customers?
Stop & Shop offers the GO Rewards loyalty program, which gives personalized offers and lets customers earn points redeemable for gas or groceries.
Can I shop online at Stop & Shop in Norwich?
Yes, customers can shop online for delivery or pickup, or shop in-store according to their preference.
What health-related services are available at Stop & Shop in Norwich?
They provide flu vaccinations and have a Stop & Shop Pharmacy on-site for convenience and prescription needs.
What are some nearby grocery options around Stop & Shop Norwich?
Nearby grocery options include Super Stop & Shop and another Stop & Shop location that also offers gas station services.
What dining options are near Stop & Shop in Norwich?
Customers can visit Jersey Mike's Subs for sandwiches and 36 Town Grill & Tap for American dining and drinks nearby.
Are there financial services available near Stop & Shop Norwich?
Yes, Western Union provides financial services close to Stop & Shop, making money transfers convenient.
What are some nearby medical facilities or doctors near Stop & Shop Norwich?
Nearby medical options include Paul McFarlane, MD, Polina Verbitsky-Havasov, APRN, Elizabeth Jackson, APRN, Quest Diagnostics, Backus Family Health Center, and Backus Urgent Care.
How does Stop & Shop in Norwich contribute to the community?
Stop & Shop is committed to fighting hunger through programs like the Stop & Shop School Food Pantry Program to ensure students do not go hungry at school.