A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Many customers found the prices to be high, with several mentions of the store being expensive.
Customer Service
Customer service experiences were mixed, with some praising friendly staff while others reported rude employees and poor service.
Cleanliness
The store was frequently noted for being clean and well-organized, although some customers pointed out issues with restroom cleanliness.
Produce Quality
The produce section received positive feedback for freshness and variety, though there were complaints about some fruits going bad quickly.
Bakery Issues
The bakery department received criticism for declining quality, with reports of stale products and poor service.
JR
Jennifer Roderick
Oct 29, 2025
3.0
Too expensive.
SH
Shumin He
Sep 27, 2025
5.0
Fabulous bakery department! Very friendly.
FP
Fred Payne
Sep 10, 2025
5.0
Excellent service and fresh deli... friendly staff and best produce around... especially blueberries!!
AI
Alek Iliano
Sep 9, 2025
1.0
They sold me a rotten steak and would not give cash back. They said they could only give store credit because I bought it with cash. Store credit so I can buy another rotten steak? Corporate is being contacted. This is not the first time I've gotten rotten food here and I tell everyone to go to Big Y
What are the operating hours of Stop & Shop in Norwich, CT?
Stop & Shop in Norwich is open Monday through Saturday from 6:00 AM to 10:00 PM, and on Sunday from 7:00 AM to 9:00 PM.
Does Stop & Shop in Norwich offer delivery services?
Yes, they offer delivery services as part of their Pickup and Delivery Services.
What loyalty program does Stop & Shop provide for customers?
Stop & Shop offers the GO Rewards loyalty program, which gives personalized offers and lets customers earn points redeemable for gas or groceries.
Can I shop online at Stop & Shop in Norwich?
Yes, customers can shop online for delivery or pickup, or shop in-store according to their preference.
What health-related services are available at Stop & Shop in Norwich?
They provide flu vaccinations and have a Stop & Shop Pharmacy on-site for convenience and prescription needs.
What are some nearby grocery options around Stop & Shop Norwich?
Nearby grocery options include Super Stop & Shop and another Stop & Shop location that also offers gas station services.
What dining options are near Stop & Shop in Norwich?
Customers can visit Jersey Mike's Subs for sandwiches and 36 Town Grill & Tap for American dining and drinks nearby.
Are there financial services available near Stop & Shop Norwich?
Yes, Western Union provides financial services close to Stop & Shop, making money transfers convenient.
What are some nearby medical facilities or doctors near Stop & Shop Norwich?
Nearby medical options include Paul McFarlane, MD, Polina Verbitsky-Havasov, APRN, Elizabeth Jackson, APRN, Quest Diagnostics, Backus Family Health Center, and Backus Urgent Care.
How does Stop & Shop in Norwich contribute to the community?
Stop & Shop is committed to fighting hunger through programs like the Stop & Shop School Food Pantry Program to ensure students do not go hungry at school.