Brand Certified
McDonald's
3.4(1663 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
109 Salem Tpke, Norwich, CT
06360, United States
Certified by McDonald's • Mar 01, 2026
(860) 889-9234
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,663 reviews
5 stars
526
4 stars
357
3 stars
317
2 stars
170
1 star
293
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude staff and poor customer service, particularly during night shifts.
Order Accuracy
Many reviews highlighted issues with incorrect orders and long wait times, leading to customer frustration.
Cleanliness
Several customers noted cleanliness issues in the dining area, with dirty tables and floors being a common complaint.
Food Quality
There were mixed reviews on food quality, with some customers experiencing cold or improperly cooked items.
Management Issues
Numerous reviews pointed to poor management practices, including unhelpful responses to customer complaints and lack of staff training.
- RJRondon JohnsonFeb 19, 20262.0How do I order a Big Mac and pay to add cheese to get home to find out there's no cheese on the burger at all
- LGLaura GrimesFeb 9, 20261.0Rude. Didn't have what I ordered.
- SSSylveonJan 19, 20262.0TERRIBLE night crew workers. Always have an attitude, always rude, regardless of how nice you are. Just go to a different one at night
- IIIndustrious Kings & Figures IIJan 17, 20261.0Restaurant just got exposed on the news for having roaches… WHY is it still open??????????gross!
- JFJohn FleischerJan 16, 20261.0Saw multiple cockroaches as soon as walked in. Turned around and left, went to the McDonald's on town street.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 109 Salem Tpke, Norwich, CT?
McDonald's at 109 Salem Tpke is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's has a drive-thru open 24/7.
Can I order delivery or curbside pickup from this McDonald's?
Yes, this McDonald's offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a mobile app available for ordering from McDonald's?
Yes, you can order via the McDonald's app available on Apple App Store and Google Play Store.
Where can I find the full menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Does this McDonald's support any rewards or loyalty programs?
Yes, you can earn points for free food with MyMcDonald's Rewards. More info is at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include Connecticut Children's at Backus Outpatient Care Center and The Ultimate Escape, perfect for healthcare needs or entertainment.
Are there any nearby coffee shops close to McDonald's?
Yes, Dunkin' and Dunkin' Donuts are nearby coffee shops where you can enjoy coffee and donuts before or after your visit.
Where can I find banking or liquor store services near McDonald's?
Savings Institute Bank & Trust and West 82 Wine & Liquor are close by if you need banking or liquor store services during your visit.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website