McDonald's

3.4
1656 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
109 Salem Tpke, Norwich, CT
06360, United States

Hours

Reviews

3.4
1,656 reviews
5 stars
524
4 stars
356
3 stars
318
2 stars
168
1 star
290

What are people saying?

AI-generated from recent customer reviews

Food Quality

Multiple customers reported issues with undercooked food and incorrect orders, leading to dissatisfaction.

Service Issues

Customers frequently mentioned poor service, including rude staff and long wait times, particularly during busy hours.

Cleanliness

Several reviews highlighted cleanliness issues in the dining area, with dirty tables and floors noted.

Order Accuracy

A significant number of reviews indicated that orders were often incorrect, causing frustration among customers.

Staff Attitude

There were mixed reviews about staff friendliness, with some praising good service while others reported rudeness and lack of professionalism.
  • SD
    Samuel Dragontail
    Dec 30, 2025
    3.0
    i saw a man die here once
  • RS
    Richard Stafford
    Dec 30, 2025
    5.0
    Everything here is good
  • SS
    Steve Schofner
    Dec 26, 2025
    5.0
    It's McDonald's. What else needs to be said?
  • CG
    Carolee Gonzalez
    Dec 15, 2025
    1.0
    Just went to the drive thru and order a snack wrap meal and a spicy mc chicken and the chicken is not cook all the way, it's cold and not fully cooked. I spent 22 dollars on food that I won't be able to consume.
  • HW
    Hannah Wilkinson
    Dec 10, 2025
    1.0
    night shift doesn’t care about what food there giving out my burger was red not cooked all the way, my quarter pounder was more greasy then it normally is it was making the box sag. My french fries were hard as a rock.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 109 Salem Tpke, Norwich, CT?

McDonald's at 109 Salem Tpke is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's has a drive-thru open 24/7.