Dunkin'

3.7
586 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Norwich, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
538 West Main St, Norwich, CT
06360, United States

Hours

Reviews

3.7
586 reviews
5 stars
272
4 stars
112
3 stars
64
2 stars
34
1 star
104

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and overall dissatisfaction with how orders were handled.

Cleanliness

Several customers noted unsanitary conditions in the store, including dirty restrooms and unkempt dining areas.

Staff Attitude

Feedback indicated a lack of professionalism among staff, with multiple instances of rude behavior and unhelpful attitudes.

Food Quality

While some customers enjoyed the food, there were consistent complaints about items being served cold or not prepared correctly.
  • LB
    Lin B
    5 days ago
    4.0
    Friendly group. Nice clean place. Employees seem to like their jobs. All smiles and l noticed they greeted every customer with respect and promptness! Good job!
  • MM
    Megan Me
    Jan 1, 2026
    1.0
    Can we get a phone number working here??
  • DR
    D & D Transmission / Auto Repair
    Dec 7, 2025
    5.0
    Always wonderful
  • DA
    Dahiana Arias
    Nov 5, 2025
    1.0
    I just move to the city and I been at this Dunkin 3 times and every time something wrong with my order I ordered donuts and got a bacon egg and cheese on a English muffin my coffe was supposed to be Butter pecan and I got pumpkin spices I know it was time to close but I always at least tips as well no matter what
  • LM
    Laurie Mazzarella
    Oct 5, 2025
    5.0
    The manager at North Wyndham dunkin' donuts is phenomenal..

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 538 West Main St, Norwich, CT?

Dunkin' at 538 West Main St, Norwich, CT is open daily from 4:30 AM to 8:00 PM.

Does Dunkin' in Norwich offer delivery and curbside pickup services?

Yes, Dunkin' in Norwich offers both delivery and curbside pickup services.