Brand Certified
Dunkin'
3.7(586 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
538 West Main St, Norwich, CT
06360, United States
Certified by Dunkin' • Mar 01, 2026
(860) 859-0207
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Norwich, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.7
586 reviews
5 stars
272
4 stars
111
3 stars
65
2 stars
34
1 star
104
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and long wait times.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food or drink preparations.
Cleanliness
Several reviews highlighted poor cleanliness in the dining area and restrooms, with some describing the location as filthy.
Speed of Service
Numerous customers complained about slow service, particularly in the drive-thru, with long wait times being a common theme.
Staff Attitude
While some customers appreciated the friendly demeanor of certain employees, others noted a lack of professionalism and respect from staff.
- JGJohn GriffinFeb 21, 20265.0Excellent service and great syaff
- NMNatalie MarinoJan 27, 20265.0I always come to this Dunkin even though it’s not the closest one to me. The drinks are consistently good and the employees are nice. The drive thru is insanely fast and again- they keep a smile with good attitude and hand out a good product. Only thing is they pack the cup with ice. I understand they have an ice line to hit but sometimes I feel like they over do it. Other than that I really love this Dunkin and it will remain my main Dunkin. 🙂↕️
- LBLin BJan 8, 20264.0Friendly group. Nice clean place. Employees seem to like their jobs. All smiles and l noticed they greeted every customer with respect and promptness! Good job!
- MMMegan MeJan 1, 20261.0Can we get a phone number working here??
- DRD & D Transmission / Auto RepairDec 7, 20255.0Always wonderful
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website