Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Norwich, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
581 reviews
5 stars
269
4 stars
111
3 stars
64
2 stars
34
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude staff and poor handling of orders.
Order Accuracy
Numerous customers reported frequent mistakes with their orders, including missing items and incorrect food preparation.
Speed of Service
Many reviews mention extremely long wait times, both in the drive-thru and inside the store, often exacerbated by understaffing.
Cleanliness
Several customers expressed concerns about the cleanliness of the store, including dirty restrooms and unsanitary dining areas.
Food Quality
While some customers enjoyed the food, many reported issues with cold or poorly prepared items, leading to dissatisfaction.
- DADahiana AriasNov 5, 20251.0I just move to the city and I been at this Dunkin 3 times and every time something wrong with my order I ordered donuts and got a bacon egg and cheese on a English muffin my coffe was supposed to be Butter pecan and I got pumpkin spices I know it was time to close but I always at least tips as well no matter what
- LMLaurie MazzarellaOct 5, 20255.0The manager at North Wyndham dunkin' donuts is phenomenal..
- JCjorge cortezSep 12, 20252.0The coffee's okay, but there's selection for gluten. Free foods is little to none very disappointing.
- CPChristine ProvoAug 24, 20255.0Service is so good we are regulars. Go in ask for Krissy
- SBSummer BuzonAug 5, 20251.0If I could leave a 0 star review I would. Blonde lady with glasses that worked a shift today at 6:40pm was extremely rude from the second we pulled up to order, she didn’t even greet us she just said “what do you want”. As we pulled up to the window to get our drinks she was screaming and yelling in the lobby.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 538 West Main St, Norwich, CT?
Dunkin' at 538 West Main St, Norwich, CT is open daily from 4:30 AM to 8:00 PM.
Does Dunkin' in Norwich offer delivery and curbside pickup services?
Yes, Dunkin' in Norwich offers both delivery and curbside pickup services.
What are some of the specialty items offered at Dunkin' Norwich?
Dunkin' Norwich specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Can I order Dunkin' menu items ahead of time using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a fast grab and go experience.
What holiday drinks are currently available at Dunkin' Norwich?
Dunkin' Norwich offers holiday favorites including the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What meals are served at Dunkin' Norwich?
Dunkin' Norwich serves breakfast, lunch, and brunch items throughout the day.
Does Dunkin' Norwich have a drive-thru service?
Yes, this location offers a convenient drive-thru for quick service.
Where is Dunkin' located in relation to Norwich Smiles Family Dentistry?
Dunkin' is located near Norwich Smiles Family Dentistry, making it a convenient spot to grab coffee or breakfast before or after your dental appointment.
What convenient stores are near Dunkin' at 538 West Main St?
Nearby convenient stores include Sunoco Xtra Mart, XtraMart, Xtra Mart Convenience Stores, and Shell, providing options for fuel and quick shopping needs when visiting Dunkin'.
Are there any popular local eateries near Dunkin' Norwich to visit after your coffee?
Yes, local eateries nearby include Jack's Brick Oven Pizzeria for Italian food, Mommy's Delicious Food for American and Caribbean cuisine, and Paradis Pastries for bakery treats.