Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Norwich, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
493 reviews
5 stars
194
4 stars
80
3 stars
62
2 stars
33
1 star
124
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 20 minutes, both in the drive-thru and inside the store.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications, leading to customer frustration.
Cleanliness
Several customers noted unsanitary conditions, including dirty bathrooms and disorganized areas, contributing to a negative experience.
Staff Attitude
While some customers praised friendly staff, others reported rude or unhelpful interactions, indicating inconsistency in customer service.
Product Availability
Customers expressed dissatisfaction with the frequent unavailability of menu items, including popular food and drink options.
- CCChristal CuppNov 15, 20252.0Unreliable! 4 visits: 1- Out of almond milk, 2 - out of artificial sweeter, 3 - got wrong order, 4 - SLOW!! Disappointed.
- DCDebra CalkinsNov 13, 20251.0These people that work here are so rude.
- AAAllieNov 6, 20251.0Always forgetting to give me parts of my order. They’ve tried to make me pay for mobile orders this location clearly doesn’t know what they’re doing and it is constantly messing up orders giving wrong items for getting items. They are very clearly poorly run.
- ASAerial SkidgelOct 31, 20252.0This one is so dingy, the bathrooms are so nasty, if you're as unlucky as I am and look up at the vent fans and you will get so freaked out!
- MAMegan “Meg Leigh” ArnoldOct 26, 20251.0Ordered a bagel with cream cheese and iced coffee. Took 20 minutes in drive thru. The bagel wasn’t toasted just warm and the coffee was not only incorrect but tasted AWFUL. 11$ wasted. Went to a different dunkin and had to reorder my coffee. As an employee of another dunkin in the area, I’m horrified by this location.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Norwich, CT?
Dunkin' in Norwich, CT is open daily from 4:30 AM to 7:00 PM for in-store service and from 5:00 AM to 6:30 PM for delivery.
What breakfast and meal options does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch with specialties including espresso, coffee, donuts, breakfast sandwiches, and tea.
Can I order Dunkin' products ahead or via delivery?
Yes, you can order ahead for pickup or get delivery through the Dunkin’ mobile app or the provided online order link.
What special holiday drinks are available at Dunkin' currently?
Dunkin' features holiday drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and Berry Sangria Refresher.
Does this Dunkin' location have a drive-thru?
Yes, the Norwich Dunkin' location offers drive-thru service for speedy convenience.
What payment methods are accepted at Dunkin'?
Dunkin' accepts both debit and credit card payments for your convenience.
Is Wi-Fi available at this Dunkin' location?
Yes, free Wi-Fi is available at the Dunkin' in Norwich, CT.
Are there other coffee shops near Dunkin' Norwich?
Yes, nearby coffee shops include another Dunkin' location and a Starbucks, offering customers multiple choices for coffee nearby.
What entertainment options are near Dunkin' Norwich for customers to visit?
Customers can visit The Ultimate Escape, a local fair and arts entertainment venue, near Dunkin' for fun activities before or after their visit.
Are there any quick dining options close to Dunkin' Norwich?
Yes, McDonald's is located nearby, providing a fast food burger restaurant option for customers in the area.