Brand Certified
Dunkin'
3.7(457 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
737 N Main St, Norwich, CT
06360, United States
Certified by Dunkin' • Mar 01, 2026
(860) 204-9505
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Norwich, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.7
457 reviews
5 stars
213
4 stars
83
3 stars
57
2 stars
28
1 star
76
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlight rude and unprofessional behavior from staff, with many customers reporting negative interactions and slow service.
Product Availability
Customers frequently complain about the location being out of various menu items, including coffee, breakfast sandwiches, and other essentials.
Order Accuracy
There are multiple instances of incorrect orders being served, leading to customer dissatisfaction and frustration.
Staff Friendliness
While some customers praise friendly staff, many others report a lack of kindness and professionalism from employees.
Cleanliness
Some reviews mention cleanliness issues, indicating that the store may not be well-maintained.
- TAThomas Anderson6 days ago1.0Ordering doordash and they still have items that are out of stock available for purchase. On top of that they regularly replace options with choices that nowhere near match what you want. Or in several cases, missing the meat and egg on two sausage egg and cheese on english muffins and putting just melted cheddar on two burnt croissants. Also overheard the cashier or worker yelling at my dasher when he called to tell me about it.
- BBBob BurdickDec 1, 20251.0Always running out of things and the management doesn't really care, this is one of the worst dunkin donuts i have ever been to. Stay away
- TSThomas SmithNov 22, 20251.0Rude employees. Slow service. Errors.
- SBSusan BlyNov 21, 20251.0My sister and I just spent about 20 minutes waiting for 2 door dash orders. The person making the orders was extremely rude, they were out of many items and we had to contact the customers who ordered and get replacement items. During this the woman making the items was swearing, short tempered, argumentative and rude. But wait, it gets better, another door Dasher came in for his orders. He seemed to speak limited English but showed her his phone so she could see the order. She went downhill from there and started running her mouth about people not speaking English. REPEATEDLY!!! I started that it was incredibly rude, and then the server repeated again about non English speaking people, my sister jumped in and gave her a lecture about treating people kindly and not being rude, hateful and racist. The gentleman was grateful that we tried to defend him and not all people are like that. I am appalled and disgusted that this lady is allowed to work in public. I was forced to give one star for this to post, it should be zero stars.
- TXtiff_128_ xoxoNov 21, 20251.0how i got my hot chocolate. they gave me no receipt clearly for a reason. and the number connected to their store doesn’t work
Frequently Asked Questions About Dunkin'
What are the regular opening hours of Dunkin' in Norwich, CT?
Dunkin' in Norwich, CT is open daily from 4:30 AM to 7:00 PM.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services.
What special holiday drinks are available at Dunkin'?
During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order Dunkin' menu items through a mobile app?
Yes, you can order your favorite Dunkin' items ahead using the Dunkin' mobile app available on both iOS and Android.
What types of meals does Dunkin' serve in Norwich?
Dunkin' serves breakfast, brunch, and lunch meals including coffee, espresso, breakfast sandwiches, donuts, and tea.
Does this Dunkin' location have a drive-thru and Wi-Fi?
Yes, this Dunkin' location features a drive-thru and offers free Wi-Fi to customers.
What nearby places can I visit before or after grabbing coffee at Dunkin'?
Nearby places include Vocatura Bakery for Italian food, American Cafe for casual dining, and the Roadside Tavern convenience store.
Are there any convenient stores near Dunkin' Norwich for extra essentials?
Yes, Ak Food Mart and Roadside Tavern are nearby convenience stores where you can pick up additional items.
Where can I find other coffee shops or bakeries near Dunkin'?
Besides Dunkin', nearby coffee and bakery options include another Dunkin' location and Palermo Bakery, which also offers food delivery services.
Does Dunkin' welcome families and children at this location?
Yes, Dunkin' welcomes families and children and provides a family-friendly environment.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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