Dunkin'

3.7
455 reviews
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Business Details

737 N Main St, Norwich, CT
06360, United States
(860) 204-9505
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Norwich, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
737 N Main St, Norwich, CT
06360, United States

Hours

Reviews

3.7
455 reviews
5 stars
212
4 stars
83
3 stars
57
2 stars
28
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlight rude and unprofessional behavior from staff, leading to a negative customer experience.

Product Availability

Customers frequently report that the location is often out of various menu items, including coffee and food options.

Order Accuracy

Many customers express frustration with incorrect orders and poor attention to detail, resulting in dissatisfaction.

Staff Friendliness

While some reviews mention friendly staff, a significant number report negative interactions, indicating inconsistency in service.

Cleanliness and Management

The location has been criticized for cleanliness issues and poor management practices, contributing to a generally negative perception.
  • BB
    Bob Burdick
    Dec 1, 2025
    1.0
    Always running out of things and the management doesn't really care, this is one of the worst dunkin donuts i have ever been to. Stay away
  • TS
    Thomas Smith
    Nov 22, 2025
    1.0
    Rude employees. Slow service. Errors.
  • SB
    Susan Bly
    Nov 21, 2025
    1.0
    My sister and I just spent about 20 minutes waiting for 2 door dash orders. The person making the orders was extremely rude, they were out of many items and we had to contact the customers who ordered and get replacement items. During this the woman making the items was swearing, short tempered, argumentative and rude. But wait, it gets better, another door Dasher came in for his orders. He seemed to speak limited English but showed her his phone so she could see the order. She went downhill from there and started running her mouth about people not speaking English. REPEATEDLY!!! I started that it was incredibly rude, and then the server repeated again about non English speaking people, my sister jumped in and gave her a lecture about treating people kindly and not being rude, hateful and racist. The gentleman was grateful that we tried to defend him and not all people are like that. I am appalled and disgusted that this lady is allowed to work in public. I was forced to give one star for this to post, it should be zero stars.
  • TX
    tiff_128_ xoxo
    Nov 21, 2025
    1.0
    how i got my hot chocolate. they gave me no receipt clearly for a reason. and the number connected to their store doesn’t work
  • ER
    Elissa Robichaud
    Oct 31, 2025
    5.0
    One the best dunkins ever and the employee are so friendly
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Frequently Asked Questions About Dunkin'

What are the regular opening hours of Dunkin' in Norwich, CT?

Dunkin' in Norwich, CT is open daily from 4:30 AM to 7:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.