Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Norwich, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
395 reviews
5 stars
161
4 stars
91
3 stars
48
2 stars
28
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to negative experiences for customers.
Order Accuracy
Many customers reported frequent issues with incorrect orders, including missing items and wrong modifications.
Speed of Service
While some customers praised the speed of service, many others complained about long wait times and slow service, particularly during busy hours.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty restrooms and unclean food packaging.
Product Quality
Customers expressed disappointment with the quality of food and drinks, citing issues like burnt items and poorly made coffee.
- AEAimee ElnickiDec 31, 20251.0The other day I ordered a sweet pepper bacon wrap, picked it up, got halfway home and discovered they made the sandwich with sausage...I made the decision to just eat it anyway, mistakes happen... this morning ordered another sweet pepper bacon wrap... my fiancé picked the order up on his way home... he arrives, I open it and AGAIN it is made with SAUSAGE!! Are you kidding??!! It's not that hard....it doesn't even look the same... you had 1 job...
- PZPam ZimmerDec 18, 20253.0I always go to this location for a frozen coffee. on Monday Dec 15th between 10-11am i went to get my frozen coffee, Caramel Cream which always cost $5.79 with the tax. so when I got to the window they ask for $6 and change. I said no I always pay the $5.79 and the guy with tattoos said well you got whip cream and I said it always comes with it I did not ask for it. then a female came over don't know her name and she proceeded to say that it is extra for whip cream which I said I get it everyday with whip cream and never asked for it and she said they must be giving you it without charging and I said it's the signature one an she says we don't have a signature one and continued to argue with me so I told them I didn't want it and as I was pulling away she yells, you have a good day sarcastically. It was not the money it was that I get it all the time in different locations and never paid extra for whip cream. So in the description it reads, frozen coffee with caramel & vanilla flavors, topped with whipped cream, caramel drizzle, and a dusting of cinnamon sugar. She may need to look at that next time instead of arguing with the customer.
- HGHaley GagnonNov 28, 20255.0The current staff here is great - very friendly, genuine and pleasant. Speed of service is great as well and consistent. The indoor meeting room is a great idea, very convenient.
- BBBrittany BrownOct 30, 20254.0Dunkin is dunkin. This location gets my order correct 9/10 times and the staff is typically the nicest in the area.
- ZGZander St GeorgeSep 19, 20251.0I ordered a sausage and egg sandwich with “no cheese” online. When I went over to the pickup I saw my order in a bag sitting behind the counter. I waited at the pickup for five minutes while watching multiple cars drive past the drive through because nobody was taking their order. Then finally they hand me my order so I take it to my car and grab my sandwich and see cheese! Which wouldn’t be a problem if I wasn’t allergic to dairy! I think one star is being generous.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Norwich, CT?
Dunkin' in Norwich, CT is open daily from 4:00 AM to 7:00 PM on most days, with Tuesday open until 8:00 PM.
What types of meals does Dunkin' serve at this location?
This Dunkin' location serves breakfast, lunch, and brunch.
Can I place an order ahead of time?
Yes, you can order ahead using the Dunkin' mobile app, available on both iOS and Android.
Does this Dunkin' location offer curbside pickup and delivery services?
Yes, they offer both curbside pickup and delivery services.
What special holiday beverages are available at Dunkin' right now?
During the holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and a Berry Sangria Refresher.
Where exactly is this Dunkin' located?
It is located at 132 Taftville Occum Rd, New London, Norwich, CT 06360, USA.
Are there nearby convenience stores or gas stations close to Dunkin'?
Yes, nearby you can find 7-Eleven, Shell, and BP gas stations, which can be convenient for refueling or quick shopping before or after your visit.
Is there a park or playground near Dunkin' where families can visit?
Yes, Occum Playground and Red McKeon Park are nearby, offering spaces for recreation and family activities.
Are there any dining options near Dunkin' besides the coffee shop itself?
Yes, nearby dining options include Occum Pizza, Mr Pan's (a Chinese/Asian restaurant), and Harry's Occum Deli, which offers Middle Eastern cuisine.
Does this Dunkin' have a drive-thru service?
Yes, this Dunkin' location offers a drive-thru for customer convenience.