Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.9
555 reviews
5 stars
269
4 stars
125
3 stars
61
2 stars
34
1 star
66
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including incorrect orders, rude staff, and long wait times.
Food Quality
While many enjoyed the food, there were complaints about inconsistent quality, including cold fries and improperly prepared items.
Cleanliness Concerns
Several reviews mentioned cleanliness issues, particularly with the dining area and food handling practices.
Positive Experiences
Despite the negatives, many customers praised the friendly staff and enjoyed the ice cream and specific menu items.
- FPFred PayneDec 18, 20255.0Overall a great experience
- MLMeg LemarNov 10, 20255.0Went for dessert after lunch with a friend.
- SCSuzanne ChapmanOct 23, 20255.0Long lines you got a time right call ahead for an order go online to order
- DRD & D Transmission / Auto RepairOct 22, 20255.0Wonderful 👍
- HCHarriette ClarkOct 20, 20255.0Love the cheese curds! The blizzards are not so bad either!
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of menu items does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and DQ Cakes.
Where is Dairy Queen Grill & Chill located?
It is located at 276 W Main St Ste 6, Oak Tree Plaza, Norwich, CT 06360-5435, USA.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru option for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location is family-friendly, welcomes children, provides high chairs, and has seating areas suitable for families.
Can I place an order online or via a mobile app at Dairy Queen Grill & Chill?
Yes, you can order online through their website or download the Dairy Queen app for exclusive deals and mobile ordering.
Does Dairy Queen Grill & Chill have restroom facilities and accommodate wheelchair access?
Yes, the restaurant has restrooms and is wheelchair accessible.
What nearby places are close to Dairy Queen Grill & Chill for additional shopping or entertainment?
Nearby, you can visit Arkham Asylum bookstore and toy store, Coliseum of Games and Hobbies comic book and hobby shop, or The Vapor Place tobacco and e-cigarette store for shopping and entertainment.
Are there nearby dining options close to Dairy Queen Grill & Chill?
Yes, nearby dining options include Saint Bess Jerk Hub for Caribbean cuisine, Nena's Pizza & Mexican Food, King Wah Chinese Restaurant, India Grill and Mild Curry, and VOC's Westside Pizza for Italian dishes.
What services can customers access nearby while visiting Dairy Queen Grill & Chill?
Customers can find nearby services such as Liberty Tax for financial needs, Super Sudds Laundromat and Laundry For Less for laundry, Advance Auto Parts and Firestone Complete Auto Care for automotive services, and various beauty salons like Glamour Nails and Hair 4 U.