Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.9
551 reviews
5 stars
265
4 stars
124
3 stars
61
2 stars
34
1 star
67
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, particularly the ice cream and burgers, but some reported issues with freshness and portion sizes.
Service Issues
There were numerous complaints about slow service, incorrect orders, and rude staff, leading to a negative customer experience.
Cleanliness
While some customers noted the cleanliness of the establishment, others reported unsanitary conditions and issues with the restroom facilities.
Pricing Concerns
Many customers felt that the prices were too high for the quality and portion sizes of the food, with some expressing dissatisfaction over additional charges.
Positive Staff Interactions
Despite some negative experiences, several reviews highlighted friendly and helpful staff members, contributing to a positive atmosphere.
- MLMeg LemarNov 10, 20255.0Went for dessert after lunch with a friend.
- TTTeeNov 5, 20251.0Love coming here but did not receive my 3 piece tender and didn't realize it until I got home in montville , very disappointing .lost a great customer
- SCSuzanne ChapmanOct 23, 20255.0Long lines you got a time right call ahead for an order go online to order
- DRD & D Transmission / Auto RepairOct 22, 20255.0Wonderful 👍
- HCHarriette ClarkOct 20, 20255.0Love the cheese curds! The blizzards are not so bad either!
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of menu items does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and DQ Cakes.
Where is Dairy Queen Grill & Chill located?
It is located at 276 W Main St Ste 6, Oak Tree Plaza, Norwich, CT 06360-5435, USA.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru option for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location is family-friendly, welcomes children, provides high chairs, and has seating areas suitable for families.
Can I place an order online or via a mobile app at Dairy Queen Grill & Chill?
Yes, you can order online through their website or download the Dairy Queen app for exclusive deals and mobile ordering.
Does Dairy Queen Grill & Chill have restroom facilities and accommodate wheelchair access?
Yes, the restaurant has restrooms and is wheelchair accessible.
What nearby places are close to Dairy Queen Grill & Chill for additional shopping or entertainment?
Nearby, you can visit Arkham Asylum bookstore and toy store, Coliseum of Games and Hobbies comic book and hobby shop, or The Vapor Place tobacco and e-cigarette store for shopping and entertainment.
Are there nearby dining options close to Dairy Queen Grill & Chill?
Yes, nearby dining options include Saint Bess Jerk Hub for Caribbean cuisine, Nena's Pizza & Mexican Food, King Wah Chinese Restaurant, India Grill and Mild Curry, and VOC's Westside Pizza for Italian dishes.
What services can customers access nearby while visiting Dairy Queen Grill & Chill?
Customers can find nearby services such as Liberty Tax for financial needs, Super Sudds Laundromat and Laundry For Less for laundry, Advance Auto Parts and Firestone Complete Auto Care for automotive services, and various beauty salons like Glamour Nails and Hair 4 U.