Brand Certified
Chipotle Mexican Grill
3.1(467 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
30 Salem Tpke, Norwich, CT
06360, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(860) 319-0992
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ct/norwich/30-salem-tpke?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3556
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Norwich is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.1
467 reviews
5 stars
168
4 stars
61
3 stars
55
2 stars
38
1 star
145
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including undercooked rice, stale chips, and incorrect orders.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and frequent order mistakes.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and a messy dining area.
Staff Attitude
Several customers noted that staff members appeared disinterested or unprofessional, impacting the overall dining experience.
Pricing Concerns
Customers expressed dissatisfaction with high prices relative to portion sizes and food quality.
- ADAdam DammFeb 16, 20264.0Older store, but food and service are terrific!
- IGIna Mitsue GossJan 24, 20261.0Rice was RAW on my 2 burrito bowls, the side for my quesadilla, and on my burrito! Everything was inedible except for the quesadilla! So gross for a $60 meal. Ended up throwing everything away.
- CGChristopher GoushakjianJan 19, 20262.0I like Chipotle. I visited this location and it seemed very expensive for some reason & the portions didn't seem to add up. I had the bowl with the chicken ,rice , black beans, guacamole and sour cream, etc. It was almost $18. I had my friend with me and they dropped around $40.... Anyways there wasn't one single spoon in the dining area and the parking lot wasn't that easy to maneuver. Thanks, Chris 🙏
- TMTrevor MendenhallJan 11, 20261.0Worst service I have received at a chipotle. Ordered a steak, white rice, queso, sour cream and cheese burrito with door dash and paid for the expedited delivery due to being home sick. When I got the burrito it did not seam to have steak as well as having tomato’s and onions in the burrito. When I went into the store the sir behind the register was helpful and immediately wanted to fix the order however the lady said wait for me to make it. She then did not say a word to me made the burrito placed it behind the register so that the male had to bag it and give it to me. No questions on why it was wrong, no questions on what to make it right, there was no communication. I paid to have a service then had to go out of my way while being sick to get the service I paid for. I will not be ordering food for this store again.
- DBDa Bigger BangDec 23, 20254.0Had a Carne Asada burrito. The meat was rather dry. I suggest beef barbacoa instead.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Norwich?
Chipotle Mexican Grill in Norwich is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Norwich?
It is located at 30 Salem Tpke, Southeastern Connecticut, Norwich, CT 06360, USA.
How can I contact Chipotle Mexican Grill in Norwich via phone or email?
You can call the main phone number at +1 860-319-0992 or email CT.3556.Norwich@chipotle.com.
Does Chipotle Mexican Grill in Norwich offer online ordering?
Yes, you can order online via their website at https://order.chipotle.com/ or through the Chipotle mobile app.
What type of food and values does Chipotle Norwich focus on?
They offer fast-casual Mexican food with customizable options like burritos, bowls, tacos, and salads, using responsibly sourced, wholesome ingredients without artificial additives.
Is the Norwich Chipotle Mexican Grill welcoming to LGBTQ customers?
Yes, the location explicitly welcomes LGBTQ customers.
Can I find other fast food options near Chipotle Mexican Grill in Norwich?
Yes, nearby fast food options include Burger King, KFC, Taco Bell/KFC, and Five Guys, offering variety if you want different dining choices around the area.
Are there any tech or phone stores near Chipotle Norwich for customers needing repairs or devices?
Yes, nearby phone and electronics stores include uBreakiFix, Verizon Wireless, Sprint Store, and T-Mobile for repair or device purchases before or after dining.
What nearby healthcare providers are close to Chipotle Mexican Grill in Norwich?
Nearby healthcare facilities include Norwich Eye Care, Norwich Optometry, Hartford HealthCare Medical Group Primary Care, and River Valley Ambulatory Surgery Center.
How can customers stay connected with Chipotle Mexican Grill Norwich on social media?
Customers can follow them on Facebook (ChipotleNorwich), Instagram (@chipotle), Twitter (@ChipotleTweets), YouTube (Chipotle channel), LinkedIn, and Pinterest for updates and promotions.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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