Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on customer service; some staff are friendly while others are reported as rude or unprofessional.
Food Quality
Food quality is generally good, but there are complaints about stale fries and incorrect orders.
Cleanliness
The dining area is often reported as clean, but there are instances of dirty tables and unsanitary conditions.
Speed of Service
Service is typically fast, especially in the drive-thru, though some customers experienced delays.
Order Accuracy
Order accuracy is inconsistent; many customers report receiving incorrect or incomplete orders.
CJ
Camilo Jimenez
Oct 23, 2025
1.0
The customer service here is terrible. They serve customers without any manners and are rude.
FA
Falen Arias
Oct 12, 2025
5.0
Very good
NN
Nevaeh
Sep 12, 2025
1.0
blonde girl very nice
PP
papa
Sep 6, 2025
5.0
Love this location. The staff is always friendly.
RW
Racquel W
Jul 16, 2025
5.0
Great and enthusiastic customer service in drive thru. The lady taking the orders sounds like she wants to be at work and has a friendly and warm greeting. The food is what you would expect from a Wendy’s and is in a good location.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Norwalk, CT?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Norwalk, CT into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (203) 853-9584.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Connecticut # 1 Wendy’s serve breakfast?
Yes, this Wendy’s location in Norwalk, CT serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Connecticut #1 Wendy's location in Norwalk, CT currently open?
Yes, the Connecticut #1 Wendy's location on 496 Connecticut Ave. in Norwalk, CT is open and serving customers.
What are the operating hours for the Wendy's drive-thru in Norwalk, CT?
The drive-thru is open daily from 7:00 AM to 1:00 AM.
Does this Wendy's location offer breakfast?
Yes, this Wendy's location serves breakfast items including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can order online via order.wendys.com or through the Wendy's mobile app available on the App Store.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's location provide delivery and dine-in options?
Yes, delivery and dine-in options are available, along with drive-thru and takeout services.
How can I provide feedback or contact the Norwalk Wendy's location?
You can call them directly at (203) 853-9584, use live chat or leave a message on their contact page, or fill out the Wendy's Customer Satisfaction Survey with your receipt details.
What are some nearby fast food alternatives to Wendy's in Norwalk, CT?
Nearby fast food options include Burger King, Chick-fil-A, Popeyes Louisiana Kitchen, Rincon Taqueria, and Piazza Pizza & Pasta, giving customers a variety of choices if they want something different.
Are there shopping options close to the Wendy's on Connecticut Avenue?
Yes, you can visit nearby stores like Kohl's, Old Navy, The Children's Place, Payless ShoeSource, and Five Below for clothing, shoes, and more.
Which nearby locations can help customers get to Wendy's or visit before or after their meal?
Nearby transportation services such as Ecs Transportation and nearby ATMs like Bank of America ATM are convenient for customers. Additionally, entertainment venues like Chatham Manor and beauty salons like Q Nails II and Saturday Nail Spa provide opportunities to visit before or after dining at Wendy's.