Wendy's

3.9
947 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
67 New Canaan Ave, Norwalk, CT
06850, United States

Hours

Reviews

3.9
947 reviews
5 stars
422
4 stars
251
3 stars
116
2 stars
53
1 star
105

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Food Quality

Mixed reviews on food quality, with some praising freshness while others complained about cold or improperly prepared items.

Cleanliness

Inconsistent cleanliness reported, with some customers noting clean environments while others found dirty tables and unsanitary conditions.

Order Accuracy

Many customers experienced issues with order accuracy, often receiving incorrect items or missing components.
  • EK
    Eduard Khaimov
    Dec 13, 2025
    2.0
    Manager was nice but price on menu was not the price they attempted to charge. They ended up finding a solution but it's funny how the price listed and the price being charged are a few dollars off. Also there was some vomit next to the entrance although I understand that is not something the establishment can control. The wait to place an order was about 4-5 minutes even though there was nobody placing an order.
  • AI
    Alex Iofe
    Oct 10, 2025
    1.0
    I waited at the drive through for over 20 minutes before I drove up to the window and waited another 10 for, not the Wendy's employee but the maintenance worker to tell me that Wendy's was closed early for maintenance. There were no signs posted anywhere about this and there were multiple cars in front and behind me. That is beside the fact that the burgers here are usually cold and the cheese isn't even melted. I won't be coming back. I love Wendy's but I surely hope this one gets new employees.
  • BS
    Brian Shular
    Sep 24, 2025
    2.0
    Drive-thru service not very good. Whoever the guy is at lunchtime doesn't listen to your order well, and makes mistakes. The ladies on the inside are nice, and are very cheerful and helpful.
  • MF
    Michael Fonseca
    Sep 21, 2025
    1.0
    Ordered through the app to the wrong location after a flight. Called the location that I ordered to asking to cancel. Manager said no, I have to cancel through the app. App says they’ve already processed the order. Called back this morning, they say there is no order in their system belonging to me. They either ate my food, or just processed the payment before I completed the order by picking it up. I recognize I messed up ordering to the wrong location, I was tired after an international flight.
  • VB
    Victor Bolanos
    Sep 15, 2025
    5.0
    Always fresh and quick!

Frequently Asked Questions About Wendy's

Is New Canaan #3 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 67 New Canaan Ave in Norwalk, CT currently open?

Yes, this Wendy's location is open and committed to serving quality food daily.