Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
944 reviews
5 stars
421
4 stars
250
3 stars
116
2 stars
52
1 star
105
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported poor service, including long wait times, rude staff, and frequent order mistakes.
Food Quality
Several reviews mentioned cold or stale food, with some customers expressing dissatisfaction with the freshness and preparation of items.
Cleanliness
While some customers noted cleanliness, others reported dirty tables and unsanitary conditions.
Staff Attitude
Numerous reviews highlighted unprofessional behavior from staff, including rudeness and lack of understanding.
Order Accuracy
A significant number of customers experienced issues with incorrect orders and missing items.
- AIAlex IofeOct 10, 20251.0I waited at the drive through for over 20 minutes before I drove up to the window and waited another 10 for, not the Wendy's employee but the maintenance worker to tell me that Wendy's was closed early for maintenance. There were no signs posted anywhere about this and there were multiple cars in front and behind me. That is beside the fact that the burgers here are usually cold and the cheese isn't even melted. I won't be coming back. I love Wendy's but I surely hope this one gets new employees.
- BSBrian ShularSep 24, 20252.0Drive-thru service not very good. Whoever the guy is at lunchtime doesn't listen to your order well, and makes mistakes. The ladies on the inside are nice, and are very cheerful and helpful.
- MFMichael FonsecaSep 21, 20251.0Ordered through the app to the wrong location after a flight. Called the location that I ordered to asking to cancel. Manager said no, I have to cancel through the app. App says they’ve already processed the order. Called back this morning, they say there is no order in their system belonging to me. They either ate my food, or just processed the payment before I completed the order by picking it up. I recognize I messed up ordering to the wrong location, I was tired after an international flight.
- VBVictor BolanosSep 15, 20255.0Always fresh and quick!
- KHKeith HardisonJul 30, 20255.0Nice Real Nice
Frequently Asked Questions About Wendy's
Is New Canaan #3 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Norwalk, CT?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Norwalk, CT into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (203) 846-2644.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does New Canaan #3 Wendy’s serve breakfast?
Yes, this Wendy’s location in Norwalk, CT serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 67 New Canaan Ave in Norwalk, CT currently open?
Yes, this Wendy's location is open and committed to serving quality food daily.
What are the drive-through hours for this Wendy's location?
The drive-through is open daily from 7:00 AM to 1:00 AM.
Does this Wendy's serve breakfast?
Yes, breakfast is served at this location, including combos, sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app.
What payment methods does this Wendy's location accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Where can I find menu pricing and nutritional information for this Wendy's?
Menu pricing and nutrition info can be found on their website, mobile app, or in-restaurant posters.
How can I contact this Wendy's location for questions or feedback?
You can call (203) 846-2644 or reach Customer Care via their Contact page or Customer Satisfaction Survey online.
Are there other fast food options near this Wendy's?
Yes, nearby are another Wendy's and Riko's Pizza, making food choices convenient in the area.
What services are available near Wendy's at 67 New Canaan Ave for customers?
Nearby services include KeyBank for financial needs and New Canaan Avenue Shell for gas and convenience.
How can nearby transit or transportation services help customers visiting this Wendy's?
Customers can use R&S Transportation Services or American Livery Service nearby for convenient travel to and from Wendy's.