Business Details
About
Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
4.1
926 reviews
5 stars
469
4 stars
245
3 stars
112
2 stars
40
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for rudeness and lack of professionalism.
Cleanliness
The store is generally reported as clean, but there are multiple complaints about unsanitary conditions in specific areas, such as bathrooms and produce sections.
Product Availability
Customers frequently mention issues with stock levels, including items being out of stock or nearing expiration.
Checkout Experience
Many customers express frustration with the self-checkout machines and the lack of manned cash registers, leading to long wait times.
Pricing
Prices are often described as high compared to competitors, with some customers indicating they prefer shopping elsewhere for better deals.
- AMAmanda MDec 5, 20251.0While using the women's restroom, an employee knocked on the door, my friend answered loudly that there were ppl in there. I was using the restroom, my friend washing her hands. A man walked right in shortly after we yelled out, and scanned the sticker on the first stall like it didn't matter that women were in there!! Way to "clean" the bathroom, with women in there! It was 3:20 pm on Friday.
- JSJustin SabolDec 3, 20255.0Great customer service
- PPPaulina PerlwitzNov 16, 20255.0The workers are really nice and some of them will help you find anything you need and go above and beyond.
- MCMaria ChavezOct 25, 20251.0Bad bottle can service. Unprofessional customer service. Why sell and charge 10 cents per can if you are not going to change bags when full and keep machines working properly. You stop.and shop happy take the 10 cents from people but suck at providing bottle can recycle
- CRC. R.Aug 27, 20254.0Grey supermarket you can find a lot of great variety of food. They have a lot of brands of organic food. I would recommend this place to anyone who wanna buy groceries of the best quality possible.
Frequently Asked Questions About Stop & Shop
What are the operating hours of Stop & Shop at 385 Connecticut Avenue, Norwalk, CT?
Stop & Shop is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.
Does Stop & Shop offer delivery services?
Yes, Stop & Shop offers delivery as part of its pickup and delivery services.
What is the Stop & Shop GO Rewards program?
The GO Rewards loyalty program offers personalized offers and allows customers to earn points redeemable for gas or groceries.
Can I shop online at Stop & Shop for delivery or pickup?
Yes, customers can shop in-store or online for delivery or pickup options.
What special programs does Stop & Shop support in the community?
Stop & Shop is committed to fighting hunger through its School Food Pantry Program to ensure no student goes to school hungry.
What additional services are available at Stop & Shop?
Services include Dunkin Donuts, flu vaccinations, People’s United Bank, Peapod delivery, mobile scanning, RedBox rentals, Western Union money transfers, propane exchange, and Coinstar machines.
How can I contact Stop & Shop at this location?
You can reach Stop & Shop by phone at +1 203-299-1715 or by fax at +1 203-299-1736.
What nearby places can I visit before or after shopping at Stop & Shop?
Nearby places include Dunkin' Donuts for coffee and snacks, Shell Recharge for EV charging, and People’s United Bank for banking needs, all convenient spots to visit around your grocery trip.
Are there local fitness or recreation options near Stop & Shop?
Yes, Planet Fitness gym is nearby, offering a place to exercise before or after your shopping.
Where can I find financial services close to Stop & Shop?
Financial services near Stop & Shop include People’s United Bank, Webster Bank, Western Union money transfer, Coinstar Bitcoin ATM, and Coinme currency exchange.