Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
4.0
503 reviews
5 stars
239
4 stars
129
3 stars
59
2 stars
32
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or unhelpful staff, particularly at the drive-thru, leading to negative experiences.
Food Quality
While some customers praised the food quality, others complained about cold or incorrect orders, and issues with food preparation.
Cleanliness and Atmosphere
The restaurant was noted for being clean and having a unique two-story layout, but some customers found the atmosphere lacking and seating inadequate.
Service Speed
Service speed was inconsistent, with some customers experiencing long wait times, especially during busy hours.
Staff Friendliness
Despite some negative experiences, several reviews highlighted friendly staff and good service at times.
- CWchunpei wangOct 2, 20251.010:30pm at drive thru a female employee being super disrespectful and refuse to take the order
- LMLoree MartinezAug 18, 20251.0What an unpleasant experience I just had at 10:14 pm Monday the 18th 3025, I come to this McDonalds I place a simple mobile order for a Large Sprite , there’s nobody Infront of me I waited a bit at the speaker and nobody’s is talking so I pull up to the window and the girl at the window younger thin women with red hair tells me “NEXT TIME YOU HAVE TO WAIT “ I’m confused because nobody spoke at the speaker and I simply had a soda so she’s telling me “what do I want “ I tell her I have a mobile order and she’s like “WHATS THE CODE”. At this point I’m getting frustrated with her nasty attitude, I give her the code and she walks away and come back with the Soda with her nasty attitude I also notice a manager next to her at the register and I tell them as I leave how disrespectful and they both ignore me . This was such a terrible experience and even worse employers . McDonald’s do better hiring people .
- PPPeteAug 15, 20255.0The food is what you would expect from a McDonalds, but my favorite part is eating on the upper floor looking out the window of Rt1 traffic pass below.
- JWJade WarzenskiAug 13, 20254.0This used to be a great McDonald's with a playplace. Now it's this square grey building. The atmosphere sucks. If you order via the kiosk & are looking for a table number, there's not enough staff to deliver your food. The seating area on the lower level is disappointing. I'd be nice if they brought back the picnic tables outside. Upstairs they have more seating, & the bathrooms. I brought my kiddo here for a nugget happy meal, there's nothing about this place that fun. McDonald's really killed off everything that made them a place kids wanted to go. Come to McDonald's, we have a bland new look, no one will like!!
- CACristian AmadorJun 27, 20255.0It’s McDonald’s, but this is definitely one of the better ones. I don’t know what it is but my burgers always seem more full and packed when i come here than anywhere else. The staff is always friendly and willing to give me some time if i need it. Place is super clean and service fast, even for fast food.
Frequently Asked Questions About McDonald's
What are the regular dine-in hours for McDonald's at 531 Westport Ave, Norwalk, CT?
The McDonald's in Norwalk is open for dine-in from 7:00 AM to 9:00 PM every day of the week.
When is the drive-thru service available at this McDonald's location?
Drive-thru service is available from 6:00 AM to midnight on Mondays, Tuesdays, and Sundays, and from 6:00 AM to 1:00 AM Wednesday through Saturday.
What are the delivery service hours for McDonald's in Norwalk, CT?
Delivery is available from 6:00 AM to 11:30 PM on Mondays and Sundays, and from 6:00 AM to 12:30 AM Tuesday through Saturday.
Can I order McDonald's food online or through an app?
Yes, you can order online via their delivery site or through the McDonald's app available on both iOS and Android.
What types of payment are accepted at the McDonald's on Westport Ave?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's location offer?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Is there a nearby urgent care clinic close to this McDonald's?
Yes, Stamford Health Urgent Care - Norwalk is nearby, which provides convenient medical care options if you need health services before or after your visit.
What nearby shopping options are available close to McDonald's at 531 Westport Ave?
Nine West Outlet and Hawley Lane Shoes are nearby shoe stores, and Carter's is a nearby children's clothing store, perfect for shopping before or after grabbing a meal.
Are there entertainment venues near McDonald's in Norwalk where customers can go?
Yes, AMC Royale 6 cinema, Bow Tie Cinemas drive-in theater, and Music Theatre of Connecticut are all close by for entertainment options.
Does the McDonald's in Norwalk have a rewards program?
Yes, you can earn points for free food through MyMcDonald's Rewards, which is accessible via their website.