Customer Service
Feedback on staff friendliness is mixed; while many customers praised the friendly and helpful service, others reported rude behavior and poor customer interactions.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.
Drive-Thru Experience
The drive-thru service received mixed reviews, with some customers appreciating the speed and efficiency, while others experienced long wait times and disorganization.
Cleanliness and Maintenance
Several customers noted cleanliness issues, particularly with tables and food items, which detracted from their overall experience.
Overall Quality
While many customers enjoyed the coffee and food quality, there were complaints about inconsistent product quality and service.