Dunkin'

3.9
256 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Norwalk, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
470 Main Ave, Norwalk, CT
06851, United States

Hours

Reviews

3.9
256 reviews
5 stars
124
4 stars
61
3 stars
26
2 stars
14
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness is mixed; while many customers praised the friendly and helpful staff, there were several reports of rude behavior and poor service experiences.

Order Accuracy

Numerous customers reported issues with incorrect orders, particularly in the drive-thru, leading to frustration and dissatisfaction.

Speed of Service

While some reviews highlighted fast service, others noted long wait times, especially during peak hours, indicating inconsistency in service speed.

Cleanliness

There were complaints about cleanliness, particularly regarding tables and food items, which detracted from the overall experience.

Product Quality

Customers generally enjoyed the coffee and breakfast items, but there were complaints about food quality and freshness, particularly with specific items like bagels and sandwiches.
  • JJ
    J-Artz
    2 days ago
    5.0
    Always good over here. And perfect timing with online orders since I've been working this area for a few years now
  • MB
    Meghan Beirne
    Aug 9, 2025
    5.0
    Stopped by the Dunkin’ in Norwalk, CT with my brother and had the best start to our day! Amanda helped us out and she was awesome—super friendly, great attitude, and just made the whole experience so much better. We left with our coffee, a smile, and feeling like our day started off right! Thanks, Amanda!
  • HL
    horse lover
    Aug 8, 2025
    5.0
    Aisha and Kayla need a raise! So efficient and kind!!!
  • BC
    Beav Chic
    Jan 18, 2021
    5.0
    This dunkin donuts has amazing customer service. The young girl at the drive thru in the mornings is so friendly, fast & efficient. Main Ave location is my favorite now.
  • TP
    Tammy Parker
    May 6, 2017
    5.0
    Quick

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Norwalk, CT?

Dunkin' in Norwalk, CT is open Monday through Friday from 4:30 AM to 10:00 PM, and on Saturday and Sunday from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.