Dunkin'

3.8
306 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Norwalk, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
458 Westport Ave, Norwalk, CT
06851, United States

Hours

Reviews

3.8
306 reviews
5 stars
150
4 stars
62
3 stars
27
2 stars
16
1 star
51

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While some employees received praise for their hard work and friendliness, others were reported as rude and unprofessional, leading to mixed experiences.

Service Speed

Customers frequently noted slow service, particularly in the drive-thru, with long wait times and incorrect orders being common complaints.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty seating areas and unsanitary conditions in the bathrooms.

Order Accuracy

There were numerous complaints about incorrect orders, with customers expressing frustration over repeated mistakes.

Overall Experience

The location has a mix of positive and negative feedback, with some customers enjoying their visits while others vowed not to return due to poor service.
  • AT
    A. Lametta Masonry and Tile
    Dec 26, 2025
    5.0
    When I walked in, the place was completely packed, drive thru was packed, and take out orders were coming through one after the other. Meanwhile there were only two women working behind the counter. They were both working hard but I was seriously impressed with Camilla. I had to write a review cause I've never seen anyone literally running around from register to register, taking orders with a smile on her face, just on point with it. Not only that, she was even making ice cream and milkshakes at the Baskin Robbins counter. There is still great work ethic out there and she deserves a raise, a bonus and employee of the year..
  • HH
    heyitshanbanan
    Dec 25, 2025
    5.0
    Shout out Camilla she is an amazing employee and made our Christmas Day :)
  • RK
    rebec k
    Oct 16, 2025
    2.0
    Lots of flies everywhere and my order was wrong twice, only good thing about this location is that I believe hispanic guy who works full time and runs the place like the army lol
  • MT
    Mikey “Luciano” Trombetta
    May 23, 2016
    4.0
    Great staff fast service. Very busy!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Norwalk, CT?

Dunkin' in Norwalk, CT is open 24 hours a day, 7 days a week.

Does this Dunkin' location offer delivery or pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.