Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Norwalk, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported poor service, including rude staff and long wait times, particularly in the drive-thru.
Food Quality
Many reviews mentioned issues with food preparation, such as burnt items and incorrect orders, although some customers enjoyed the coffee and donuts.
Staff Attitude
There were mixed reviews about staff friendliness, with some praising individual employees while others criticized the overall attitude of the team.
Management Issues
Several customers suggested that the location needs better management and training for employees to improve service and food quality.
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Sabrina Hanssen
Feb 14, 2026
1.0
Don’t waste your time going here. Service is terrible. Takes forever. Workers don’t understand you. Consistent issue and won’t be coming back to this specific Dunkin.
BS
Brian Shular
Feb 7, 2026
5.0
Overall great coffee and donuts!
AP
Anyela Dariza Ortega Piña
Jan 31, 2026
1.0
This place is not good.. very bad actitud in all employees
They make a mistake and take forever to fix it
I think this place needs new management and new employees
JC
JAY C
Jan 25, 2026
1.0
Stephanie Maria or maybe Marie and one other girl extremely rude and worst customer service ever in the middle of a snowstorm. I asked them if they could put the drinks in a bag with the drink holders and they did nothing but complain most unprofessional people I've ever met.
AP
Aleksandra Pawlak
Jan 10, 2026
5.0
This has been my favorite Dunkin’ Donuts for years. It’s a rarity that my iced latte is not to my liking.