Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders and missing items, particularly with delivery and drive-thru orders.
Customer Service
Feedback on customer service was mixed; while some praised friendly staff, others noted rude behavior and poor service during busy times.
Cleanliness
Several reviews highlighted concerns about cleanliness, particularly in the bathrooms, which were described as filthy.
Food Quality
Food quality varied, with some customers enjoying their meals while others complained about cold or poorly prepared food.
Operational Hours
Customers expressed frustration over inconsistent opening hours and service availability close to closing time.
HK
Heather Knowles
1 day ago
5.0
5 stars because it is a 5 star Wendy's. Not because it is cuisine. If you want a Whopper Jr., they make great ones. I recommend adding cheese!
DM
Daniela Marie
Dec 8, 2025
1.0
They charge me for extra cheese, where’s the cheese!? It’s always a problem. To be joking around they’re good but to read the screen that says EXTRA CHEESE they’re to bussy. and the cashier giving some actitud como que ella tiene la crica de oro! La arrastro por to wendys y la llevo a walmart
KW
Kevin Wetherbee
Nov 10, 2025
1.0
Update: Wendy's has repeatedly lied to me and stated that they have tried to reach out to me when there is only one email from Veronica from several weeks ago when I first bought this matter to their attention! When I called customer service, they stated that management had reached out to me "several times" and that I did not respond. Now when I call the store, they pick up the phone and hang up. There are NO missed calls or voicemails from the North Windham store on my call logs. I recently spoke with customer service for Wendy's and the representative make a comment "Really, you are doing all this over a delivery order?"
He also accused me of doing this to "get the employees fired!"
For the record, that is not my intention, as I do not know these employees personally AND I just want to hold them accountable for what they have done!
I LOST money and two customers had their orders cancelled and a refund issued instead of getting their food!
Also. I confirmed with Door Dash that Wendy's confirmed and accepted the order prior to them sending it out to dashers!
Bottom line...Wendy's was completely wrong in this case. If they are open until 2:00 am, they should be doing business until 2:00 am, not deciding to stop taking orders 1/2 an hour before they close! That is a deceptive business practice!
I have worked in plenty of restaurants in my lifetime and in every one of them we had to take orders up until the time that we close and clean AFTER the store is closed!
And finally, I don't care how bad your day is, no one has the right to disrespect a customer (especially since I kept the conversation "clean" with both employees) and threaten to call the police on me because I was unhappy with the service I received!
At this point, all I can say is that video and audio DO NOT LIE! Door Dash has documentation of all this and the customer's involved do as well!
PLEASE investigate this incident and their deceptive business practices and attempts to cover up for their employee's behavior!
At this point, if this cannot be resolved, then I will have no choice but to release the call publicly and let consumers decide if their behavior and business practices are ethical.
This is not something that I WANT to do, as this could negatively impact their business and reputation! But I cannot just stand by and let these employees blatantly disrespect me!
In closing, I have an hour long recording with Door Dash of this entire call, from about 15 minutes before my arrival at Wendy's until the time I left the drive thru!
The employees completely LIED about the Door Dash representative "canceling the order!"
RB
Rulon Brower
Oct 18, 2025
4.0
No straws or napkins out in the dinning area only what they give you. It's Wendy's fast food what more can you say? Same taste as any other Wendy's. I do like the chocolate frosty and the new frosties are yummy as well...
C2
City 2000
Oct 10, 2025
1.0
You guys should open at 7am cause yall never open on time.if ur store open at 630am ya should be at 6am
Not walking in at 6:35am smh
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's in North Windham?
The drive-thru is open from 7:00 AM to 2:00 AM Monday through Thursday and Sunday, and from 7:00 AM to 3:00 AM on Friday and Saturday.
Is the Wendy's in North Windham currently open?
Yes, the North Windham Wendy's is open and committed to serving quality food every day.
Does this Wendy's location offer delivery services?
Yes, delivery is available where offered. You can check availability by entering your address on the Wendy's app or at order.wendys.com.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing details can be found at https://order.wendys.com or through the Wendy's mobile app by selecting the North Windham location.
Does this Wendy's serve breakfast?
Yes, this location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's North Windham?
Payments accepted include American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's North Windham for questions or feedback?
You can call the location directly at (860) 456-9839 or reach the Customer Care team via live chat or phone at 888-624-8140. Feedback can also be submitted through the Wendy’s Customer Satisfaction Survey online.
Are there any nearby restaurants I could visit before or after Wendy's in North Windham?
Yes, nearby dining options include Ruby Tuesday, Aero Diner, Illianos of North Windham (Italian), Great Wall (Chinese), and Subway.
What nearby places can I visit near Wendy's North Windham for coffee or snacks?
Starbucks and Bagel One are nearby spots for coffee, pastries, and breakfast options.
Are there any services or stores near Wendy's in North Windham that customers might find useful?
Yes, nearby services include Bank of America ATM, T-Mobile and Verizon mobile phone stores, TC Nails & Spa, and several tattoo and beauty salons like Vanaheim Tattoo and Pure Sun Tanning Boutique.