Wendy's

Reviews

• KW

  Kevin Wetherbee

  Nov 10, 2025
  1.0
  Update: Wendy's has repeatedly lied to me and stated that they have tried to reach out to me when there is only one email from Veronica from several weeks ago when I first bought this matter to their attention! When I called customer service, they stated that management had reached out to me "several times" and that I did not respond. Now when I call the store, they pick up the phone and hang up. There are NO missed calls or voicemails from the North Windham store on my call logs. I recently spoke with customer service for Wendy's and the representative make a comment "Really, you are doing all this over a delivery order?" He also accused me of doing this to "get the employees fired!" For the record, that is not my intention, as I do not know these employees personally AND I just want to hold them accountable for what they have done! I LOST money and two customers had their orders cancelled and a refund issued instead of getting their food! Also. I confirmed with Door Dash that Wendy's confirmed and accepted the order prior to them sending it out to dashers! Bottom line...Wendy's was completely wrong in this case. If they are open until 2:00 am, they should be doing business until 2:00 am, not deciding to stop taking orders 1/2 an hour before they close! That is a deceptive business practice! I have worked in plenty of restaurants in my lifetime and in every one of them we had to take orders up until the time that we close and clean AFTER the store is closed! And finally, I don't care how bad your day is, no one has the right to disrespect a customer (especially since I kept the conversation "clean" with both employees) and threaten to call the police on me because I was unhappy with the service I received! At this point, all I can say is that video and audio DO NOT LIE! Door Dash has documentation of all this and the customer's involved do as well! PLEASE investigate this incident and their deceptive business practices and attempts to cover up for their employee's behavior! At this point, if this cannot be resolved, then I will have no choice but to release the call publicly and let consumers decide if their behavior and business practices are ethical. This is not something that I WANT to do, as this could negatively impact their business and reputation! But I cannot just stand by and let these employees blatantly disrespect me! In closing, I have an hour long recording with Door Dash of this entire call, from about 15 minutes before my arrival at Wendy's until the time I left the drive thru! The employees completely LIED about the Door Dash representative "canceling the order!"
• RB

  Rulon Brower

  Oct 18, 2025
  4.0
  No straws or napkins out in the dinning area only what they give you. It's Wendy's fast food what more can you say? Same taste as any other Wendy's. I do like the chocolate frosty and the new frosties are yummy as well...
• C2

  City 2000

  Oct 10, 2025
  1.0
  You guys should open at 7am cause yall never open on time.if ur store open at 630am ya should be at 6am Not walking in at 6:35am smh
• SS

  s

  Sep 13, 2025
  1.0
  i ordered on doordash and i payed for 2 bacon burgers and cheese fries. i only received a plain hamburger. it was not the doordashers fault since the correct receipt was on the bag.
• MM

  Maddie

  Aug 31, 2025
  1.0
  the bathroom was absolutely filthy, i threw up in my mouth a little and decided to take my business elsewhere, that's how grossed out i was! and it wasnt just a little mess that is normal in any public bathroom, it was over-the-top negligence!

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