Subway

Reviews

• AA

  Andrea

  Oct 15, 2025
  1.0
  I hate this place, The workers. The food is disgusting, The store is atrocious and needs to be cleaned. To top it all off I tried to go again at 10pm. The lights were off and the store is closed while there was an employee just sitting on their phone. I knocked and they just walked to the back. Absolutely horrible and supposedly they close at 11pm.
• EP

  Eryk Pritchett

  Oct 12, 2025
  1.0
  [Update as of November 10, 2025. No one has reached out and no one has refunded me my money. I will not be visiting any subway anytime soon. ] Original Post. I am writing to express my frustration with my recent experience at your North Haven, CT (Washington Ave) location. I arrived at the store approximately an hour and a half before the posted closing time listed on both the Subway website and app, only to find the store completely closed. The lights were off, and an employee inside was mopping but did not acknowledge me or offer any explanation. I had already placed and paid for my order through the Subway app, but since the store closed early, I was unable to pick it up or receive a refund. This lack of communication and disregard for advertised business hours is unacceptable and reflects poorly on the brand. I ended up going to bed with no dinner since so much of my time had been wasted.
• AA

  Andrew

  Sep 13, 2025
  1.0
  Showed up at 11:48 on a Saturday. The doors were locked and the employees just looked at me and went in the back room. The sign on the door says they open at 10am Saturday. I guess they need to update the hours on Google and on the door.
• AP

  andrea puzio

  Jul 31, 2025
  1.0
  I am writing this review to help the public understand not to go to this subway. After coming here all the time recently whoever is working here has decided not to show up and come out when you enter wanting to get a sandwich. I walked in and rung the bell several times, there are cameras on the inside and I know that the worker is in the back doing who knows what the heck. But he will not come out to make you a sandwich. Personally if I was his boss I would have already fired him because you are losing customers who are just leaving right out the door. When people come into subway they come because they are hungry and would like a sandwich made and pay for it. But I guess when you enter this subway you can wait all day long because the employee will not come out and make you a sandwich. So whoever the employee is that is working in this subway should just quit right now. I'll just go to Jersey Mike's. Thank you for doing your part in losing a customer and have a wonderful day.
• P

  Ágata Pereira

  Jun 13, 2025
  1.0
  Só não coloco 0 estrelas porque não posso. Fiz um pedido online que dizia que estaria pronto passados 20 minutos, ainda demorei uns 30 minutos a chegar, quando lá cheguei nada nem se lembravam do meu pedido. Disseram me para esperar que já faziam o meu pedido, esperei mais quase 30 minutos e continuavam a atender os clientes que chegavam e o meu pedido nada até que pedi para cancelar o pedido e fui muito mal atendida. Quando cheguei estavam dois funcionários, um a rapariga que me disse para esperar foi contar as gorjetas e depois disse adeus e foi embora. Estava outro funcionário que não me dirigiu a palavra até eu lhe dizer que queria cancelar o pedido por todos os motivos que já escrevi e esse funcionário não gostou, foi rude a responder e não se esforçou para resolver a situação. Fiz o pedido online para ser mais rápido porque ia trabalhar e com isto tudo atrasei me para o trabalho. Não vou voltar a este subway e não recomendo a ninguém. Respeitem os clientes porque são eles que dão dinheiro ao negócio, sem eles vocês não existem. Eu só queria a minha comida esperei porque erros acontecem mas fiquei ali parada à espera feita uma parede. Nem um desculpa ouvi. Resumindo 0 estrelas.

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