Location.com logo
Brand Certified

McDonald's

3.4
(685 reviews)

Business Details

365 Universal Dr, North Haven, CT
06473, United States
(203) 234-1269
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
365 Universal Dr, North Haven, CT
06473, United States

Hours

Reviews

3.4
685 reviews
5 stars
244
4 stars
139
3 stars
108
2 stars
43
1 star
151

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Operating Hours

Customers frequently noted discrepancies between posted hours and actual closing times, leading to frustration.

Cleanliness

Some reviews praised the cleanliness of the restaurant, while others reported unsanitary conditions.

Food Quality

Mixed feedback on food quality, with some enjoying the meals while others complained about cold or improperly cooked items.
  • MB
    Mark Beeckman
    Feb 15, 2026
    1.0
    Ordered on the app 20 min before they closed (during the weekend) and showed up 5 min later. Drove up to the window and the employee told me they wouldn’t serve me and to cancel the order. Unbelievable.
  • AD
    Arun Damodharan
    Jan 30, 2026
    5.0
    I love it I love it this test very nice a quick delivery and very quick Place Dartmouth is very very nice interior also very nice and wheelchair access that and inside first time seeing inside the toilet restroom include wheelchair also inside the using very nice they're Tasties very very nice huh I love it McDonald's burger there are my friend myself and 3 person 40 to 50 I don't only I spent
  • AV
    Anell victorio
    Nov 9, 2025
    1.0
    Went there at 9:05 pm . The lobby was closed when the sign in the door says the lobby is open until 10 pm. When I asked why are they closing early, the employee said that the manger decided to close the lobby at 9pm . She basically laughed because I was knocking at the door when there were people inside . When I told her my nephews likes to come in and actually eat in the lobby she just giggled. I found the whole experience super disrespectful and if the lobby is closing at 9 pm then the door and website should say that .
  • DM
    Dan Makover
    Oct 28, 2025
    5.0
    Good
  • KK
    Katie Kendall
    Sep 30, 2025
    1.0
    Placed an order for mobile pick up. Went to get my order and they said that they were closed. Online they say they close at 11pm I was there at 10:45. Now I have to wait a week for my money back. DO NOT GO HERE the service is not good and rude employees

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: