McDonald's

3.9
774 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
129 Washington Ave, North Haven, CT
06473, United States

Hours

Reviews

3.9
774 reviews
5 stars
373
4 stars
174
3 stars
97
2 stars
41
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some praising friendly staff while others report rude and unprofessional behavior, particularly from management.

Order Accuracy

Numerous complaints about incorrect orders and issues with mobile ordering, leading to frustration among customers.

Cleanliness

Many customers appreciate the cleanliness of the restaurant and bathrooms, although some report unsanitary conditions.

Food Quality

Inconsistent food quality reported, with some customers receiving stale or undercooked items, while others enjoyed fresh meals.

Value for Money

Customers express concerns about rising prices and perceived value, with some feeling that the food does not justify the cost.
  • LS
    Lindsey Shellman
    Sep 28, 2025
    5.0
    Paul Nemon’s blend. Best coffee is any of these locations.
  • DG
    Dani Girl
    Sep 24, 2025
    4.0
    Employees are very friendly. Order filled quickly.
  • CF
    chendo franco
    Sep 23, 2025
    5.0
    On the run filling and satisfying
  • BM
    Bailey Marie
    Jul 29, 2025
    1.0
    Probably some of the worst customer service I’ve ever received, from all staff. Very petty and rude. I placed a mobile order, had my code, my receipt showing the correct address for the restaurant, and my bank transaction to show them. Never received my food, got told “it’s just not here” I paid for the food TWICE after they proceeded to take their time and take over 45 mins to give me the SECOND order I paid for. As many of the other reviews state, they should get the cops called on them. They keep repeatedly stealing peoples money and playing in their faces about it.
  • AJ
    Alex Jain
    Jul 25, 2025
    5.0
    Love this McDonald's. Our son and I come here once a week for his Mcflurry with M&Ms. He loves it and the staff is always kind and inviting towards him. It's super clean from the bathrooms to the entrances. Really wish some dolt hadn't run over the exit sign outside. Wonderful McDonald's!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in North Haven, CT?

McDonald's in North Haven operates daily from 5:00 AM to midnight, except Sundays when it opens at 6:00 AM and closes at midnight.

Does the North Haven McDonald's location have a drive-thru service?

Yes, this McDonald's location offers drive-thru service from 5:00 AM to midnight every day, with Sunday hours from 6:00 AM to midnight.