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McDonald's

3.9
(787 reviews)

Business Details

129 Washington Ave, North Haven, CT
06473, United States
(203) 239-9086
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
129 Washington Ave, North Haven, CT
06473, United States

Hours

Reviews

3.9
787 reviews
5 stars
382
4 stars
176
3 stars
98
2 stars
40
1 star
91

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders, including receiving smaller sizes than ordered and missing items.

Customer Service

Feedback on customer service was mixed; while some praised friendly staff, others reported rude behavior and poor handling of mobile orders.

Cleanliness

The restaurant was frequently noted for its cleanliness, including well-maintained bathrooms and dining areas.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about stale or undercooked items, while others praised fresh and hot food.

Service Speed

Service speed received positive remarks, with many customers appreciating quick service during busy times.
  • SD
    Samantha DeMartino
    Jan 16, 2026
    1.0
    Normally, this McDonald’s is pretty good but the guy who is just at the drive-through definitely messed up. I ordered a medium fry. He gave me a small when you’re paying that kind of money for a fry. You should at least get what you want. I ordered a medium caramel frappe they gave me a small. I ordered my son a cheeseburger happy meal when I read the terms and services for the rewards for a free, happy meal. It doesn’t say anything about not being able to get a cheeseburger versus only a hamburger. I know it’s the small things that we should just let slide, but this is the third time I’ve gone to this McDonald’s and they’ve messed Messed up and if people are paying for things that they order, they shouldn’t be getting something smaller than what they ordered and paying more than what the price is… No offense, but all these people wanna get paid more money, but don’t wanna serve the customer correctly
  • JJ
    Joseph
    Dec 31, 2025
    5.0
    This is the third best McDonald's in ct in my opinion
  • TG
    Tom Griffin
    Dec 18, 2025
    4.0
    Update: After meeting with the manager of this McDonalds, following a submitted report, she rectified my issue by providing me 3 large fries filled and a couple extra drinks and apple pies. I appreciate her owning into the situation and explaining what went wrong and going above and beyond for me, it was more than what I was expecting. Ordered a shared meal for myself and a friend and both of our large fries are significantly underfilled. We pretty much got a medium fry in a large fry box each. Or 1 full large and then some leftover. Really disappointing.
  • JB
    Julie Barulli
    Nov 24, 2025
    5.0
    Excellent! Fast friendly service and the order was PERFECT!
  • LS
    Lindsey Shellman
    Sep 28, 2025
    5.0
    Paul Nemon’s blend. Best coffee is any of these locations.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in North Haven, CT?

McDonald's in North Haven operates daily from 5:00 AM to midnight, except Sundays when it opens at 6:00 AM and closes at midnight.

Does the North Haven McDonald's location have a drive-thru service?

Yes, this McDonald's location offers drive-thru service from 5:00 AM to midnight every day, with Sunday hours from 6:00 AM to midnight.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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