Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Multiple customers reported issues with incorrect orders, including receiving smaller sizes than ordered and missing items.
Customer Service
Feedback on customer service was mixed; while some praised friendly staff, others reported rude behavior and poor handling of mobile orders.
Cleanliness
The restaurant was frequently noted for its cleanliness, including well-maintained bathrooms and dining areas.
Food Quality
Several reviews mentioned inconsistent food quality, with complaints about stale or undercooked items, while others praised fresh and hot food.
Service Speed
Service speed received positive remarks, with many customers appreciating quick service during busy times.
SD
Samantha DeMartino
Jan 16, 2026
1.0
Normally, this McDonald’s is pretty good but the guy who is just at the drive-through definitely messed up. I ordered a medium fry. He gave me a small when you’re paying that kind of money for a fry. You should at least get what you want. I ordered a medium caramel frappe they gave me a small. I ordered my son a cheeseburger happy meal when I read the terms and services for the rewards for a free, happy meal. It doesn’t say anything about not being able to get a cheeseburger versus only a hamburger. I know it’s the small things that we should just let slide, but this is the third time I’ve gone to this McDonald’s and they’ve messed Messed up and if people are paying for things that they order, they shouldn’t be getting something smaller than what they ordered and paying more than what the price is… No offense, but all these people wanna get paid more money, but don’t wanna serve the customer correctly
JJ
Joseph
Dec 31, 2025
5.0
This is the third best McDonald's in ct in my opinion
TG
Tom Griffin
Dec 18, 2025
4.0
Update: After meeting with the manager of this McDonalds, following a submitted report, she rectified my issue by providing me 3 large fries filled and a couple extra drinks and apple pies. I appreciate her owning into the situation and explaining what went wrong and going above and beyond for me, it was more than what I was expecting.
Ordered a shared meal for myself and a friend and both of our large fries are significantly underfilled.
We pretty much got a medium fry in a large fry box each. Or 1 full large and then some leftover.
Really disappointing.
JB
Julie Barulli
Nov 24, 2025
5.0
Excellent! Fast friendly service and the order was PERFECT!
LS
Lindsey Shellman
Sep 28, 2025
5.0
Paul Nemon’s blend. Best coffee is any of these locations.
What are the operating hours of McDonald's in North Haven, CT?
McDonald's in North Haven operates daily from 5:00 AM to midnight, except Sundays when it opens at 6:00 AM and closes at midnight.
Does the North Haven McDonald's location have a drive-thru service?
Yes, this McDonald's location offers drive-thru service from 5:00 AM to midnight every day, with Sunday hours from 6:00 AM to midnight.
What delivery options are available at McDonald's in North Haven?
Customers can enjoy curbside pickup, delivery, same day delivery, and no-contact delivery services.
How can I order food from McDonald's using a mobile app?
You can order through the McDonald's App available on both the Apple App Store and Google Play Store. The app provides a convenient way to place your order ahead of time.
What payment methods does McDonald's in North Haven accept?
They accept a variety of payment options including American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is McDonald's located in North Haven?
The address is 129 Washington Ave, North Haven, CT 06473, USA.
What nearby restaurants can I visit around McDonald's on Washington Ave?
Nearby dining options include Boston Market, known for chicken meals, Burger King, and Dunkin', which offers coffee and donuts. These are great spots if you're exploring dining options besides McDonald's.
Are there any nearby services or shops close to McDonald's North Haven?
Yes, nearby you can find O'Reilly Auto Parts for automotive needs and DJ's Cards and Comics for gifts and comics. There are also various insurance agencies and financial services around.
What community organizations are near McDonald's at 129 Washington Ave?
Nearby community and non-profit organizations include the Connecticut State Medical Society, South Central Regional Council of Governments, BHcare (counseling and mental health), and Elderly Housing Management.
Does McDonald's North Haven provide free WiFi and mobile offers?
Yes, this McDonald's location offers free WiFi as well as mobile offers and mobile ordering services for added convenience.
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