McDonald's

3.9
781 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
129 Washington Ave, North Haven, CT
06473, United States

Hours

Reviews

3.9
781 reviews
5 stars
379
4 stars
175
3 stars
97
2 stars
40
1 star
90

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor customer service experiences, including rude staff and mishandling of mobile orders.

Food Quality

There were complaints about food quality, including undercooked items and stale or cold food.

Cleanliness

Some reviews praised the cleanliness of the restaurant, while others noted issues with the bathrooms and overall hygiene.

Order Accuracy

Many customers experienced problems with incorrect orders and missing items.

Staff Friendliness

Despite service issues, several reviews highlighted friendly staff members who provided good service.
  • JJ
    Joseph
    Dec 31, 2025
    5.0
    This is the third best McDonald's in ct in my opinion
  • TG
    Tom Griffin
    Dec 18, 2025
    4.0
    Update: After meeting with the manager of this McDonalds, following a submitted report, she rectified my issue by providing me 3 large fries filled and a couple extra drinks and apple pies. I appreciate her owning into the situation and explaining what went wrong and going above and beyond for me, it was more than what I was expecting. Ordered a shared meal for myself and a friend and both of our large fries are significantly underfilled. We pretty much got a medium fry in a large fry box each. Or 1 full large and then some leftover. Really disappointing.
  • JB
    Julie Barulli
    Nov 24, 2025
    5.0
    Excellent! Fast friendly service and the order was PERFECT!
  • LS
    Lindsey Shellman
    Sep 28, 2025
    5.0
    Paul Nemon’s blend. Best coffee is any of these locations.
  • DG
    Dani Girl
    Sep 24, 2025
    4.0
    Employees are very friendly. Order filled quickly.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in North Haven, CT?

McDonald's in North Haven operates daily from 5:00 AM to midnight, except Sundays when it opens at 6:00 AM and closes at midnight.

Does the North Haven McDonald's location have a drive-thru service?

Yes, this McDonald's location offers drive-thru service from 5:00 AM to midnight every day, with Sunday hours from 6:00 AM to midnight.