Dunkin'

3.8
264 reviews
Decked Out Lattes
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Business Details

411-D Universal Dr, North Haven, CT
06473, United States
(203) 239-1962
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve North Haven, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
411-D Universal Dr, North Haven, CT
06473, United States

Hours

Reviews

3.8
264 reviews
5 stars
130
4 stars
53
3 stars
28
2 stars
13
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences of incorrect orders and slow service.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty environments and hygiene violations.

Employee Attitude

While some customers praised friendly staff, many others noted consistently poor attitudes and lack of professionalism among employees.

Order Accuracy

Numerous complaints were made about incorrect orders and lack of communication regarding unavailable items.

Speed of Service

Many customers experienced long wait times, with some stating that service was significantly slower than at other locations.
  • MN
    Maryann Nuzzo-DeRosa
    Oct 14, 2025
    2.0
    Asked for almond milk in my latte, received whole milk. Miserable employee. Stomach issues all day. When you pay for almond milk, they need to stop sneaking in regular. Just lazy. Do we always have to watch whats being made?
  • DD
    Danielle
    Sep 30, 2025
    2.0
    It seems like every time I order there's an issue/they don't have what I ordered. I was supposed to get white cheddar instead got yellow American cheese and wasn't told of the issue when I received my order (placed a mobile order.) The woman working is always nice/accommodating, unfortunately, I didn't catch her name. Her being nice means a lot especially working in a building with no A/C having to sweat it out all summer and it's disgusting 😒 I would've quit.... they have one tiny spot that has air and it doesn't cool off the working area you'd have to stand in front of it to feel it and it's off in the corner..... I feel bad for the workers... I won't be going back there....
  • FV
    Fidel Vega
    Aug 19, 2025
    4.0
    This Dunkin is located in the plaza with Dick's sporting goods and a BJ's nearby. Caution when entering and exiting as the landscaping obscures your view a bit. Besides that friendly staff fast service and good atmosphere.
  • EE
    Eliana
    Aug 15, 2025
    1.0
    I recently visited this Dunkin hoping to get my regular matcha and I received the complete opposite. Things were missing from the drink and it was a mess. Service was terrible and overall I don't recommend this location.
  • TC
    T. S. Collins
    Oct 12, 2021
    3.0
    Got a doughnut
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in North Haven, CT?

Dunkin' in North Haven, CT is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.