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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve North Haven, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted consistently rude and unhelpful staff, with complaints about slow service and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions, including dirty environments and hygiene violations.
Product Availability
Customers frequently reported that items were out of stock, particularly donuts after 10 AM, leading to dissatisfaction.
Mixed Experiences
While some customers praised the friendly staff and quick service, others had negative experiences, indicating inconsistency in service quality.
SJ
Stephen Johnson
Feb 21, 2026
1.0
This dunkin' donuts, is by far the worst dunkin to go to. They're always out of more than one item. Every time I go, they never have donuts, after 10 AM. The employees are loud and rude. I listened to all types of music but when you walk into a retail establishment like a Dunkin, I don't think they should be playing rap music
as loud as they were playing it. This is right on universal drive over a dozen stores. If this was just managed right? It could probably be a very profitable dunkin, but I'll never know i'm not going there no more.
MN
Maryann Nuzzo-DeRosa
Oct 14, 2025
2.0
Asked for almond milk in my latte, received whole milk. Miserable employee. Stomach issues all day. When you pay for almond milk, they need to stop sneaking in regular. Just lazy. Do we always have to watch whats being made?
DD
Danielle
Sep 30, 2025
2.0
It seems like every time I order there's an issue/they don't have what I ordered. I was supposed to get white cheddar instead got yellow American cheese and wasn't told of the issue when I received my order (placed a mobile order.) The woman working is always nice/accommodating, unfortunately, I didn't catch her name. Her being nice means a lot especially working in a building with no A/C having to sweat it out all summer and it's disgusting 😒 I would've quit.... they have one tiny spot that has air and it doesn't cool off the working area you'd have to stand in front of it to feel it and it's off in the corner..... I feel bad for the workers... I won't be going back there....
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