Dunkin'

3.5
191 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve North Haven, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
319 Washington Ave, North Haven, CT
06473, United States

Hours

Reviews

3.5
191 reviews
5 stars
95
4 stars
20
3 stars
14
2 stars
14
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times even when the store was not busy.

Customer Service

Many reviews highlighted poor customer service, including rude staff interactions and lack of acknowledgment from employees.

Order Accuracy

Numerous customers experienced issues with incorrect orders, including missing items and wrong drink preparations.

Staff Friendliness

While some customers praised specific staff members for their friendliness, many others reported a general lack of warmth and professionalism among employees.

Cleanliness and Quality

There were complaints about food quality, including stale or moldy items, and concerns about cleanliness, particularly regarding food handling practices.
  • JL
    Jesica Lynn
    Nov 13, 2025
    1.0
    This is apparently their idea of "less ice". Thank you for making me waste my own money and selling me a cup of ice. This amount of ice is so god damn unnecessary.
  • PG
    Patrick Guo
    Oct 16, 2025
    1.0
    The person at the drive thru lne is super bad. Avoid her.
  • CC
    Camille
    Sep 12, 2025
    1.0
    Literally the slowest Dunkin I have been to in my entire life it’s empty in here and these people are moving in slow motion and also put way too much milk in both our coffees
  • YC
    Yesika Contreras
    Jul 21, 2025
    1.0
    Customers beware when biting into your food. I rarely take the time to write reviews but this dunkin has got to be the worst around. The wait times are always long and if you go inside forget that they'll acknowledge you standing there. Today was the worst of all my visits here. I made a mobile order today that included a frozen coffee and an apple pie. While the coffee was okay the amount inside the cup was good for a small cup not a medium. I start eating the apple pie and it was hard but I didn't think anything of it. As I took the 4th bite from the corner of my eye I noticed something dark I look and it was MOLD. I immediately went back to the store and instead of an apology to make it right I was greeted with people that look unhappy and the only three words I received were "is cash okay". Like really? You served a moldy pastry the least you can do is apologize especially to some who buys constantly there. Not anymore tho. Do better for your customers.
  • MM
    M
    Jul 14, 2025
    1.0
    PAINFULLY slow. If you see even 2 cars in line chances are you’re still going to wait 20 minutes

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in North Haven, CT?

Dunkin' in North Haven, CT is open daily from 5:00 AM to 8:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.