Numerous reviews highlighted consistently poor service, including long wait times, unresponsive staff, and rude behavior from employees.
Food Quality
Many customers reported that the food was often cold, poorly prepared, and lacking in flavor, with specific complaints about overcooked wings and missing items from orders.
Management Issues
Several reviews mentioned a lack of effective management, with complaints about unprofessional behavior from managers and inadequate staffing leading to chaotic service.
Cleanliness
Customers noted unsanitary conditions in the restaurant, including dirty tables and a generally unkempt environment.
AB
Anthony Bolstridge
5 days ago
1.0
Walked in to half the staff sitting at a table i was handed menus and told to seat myself in the bar
Every empty table was dirty our waitress came over and took our order the wings had to of been sitting there at least 3 hours the chicken tenders and fries were cold and the only special item we asked for was BBQ sauce and didn't receive it.....shocking I know! I literally couldn't not bite into my wings they were so old and hard we got up and left and paid 40$ for NOTHING. I am avid about tilliding and have been in food service all my life and left a 2$ tip the waitress was nice but did not even clean our dirty table this was unaccaptable...
MG
Monty Gee
Jan 4, 2026
1.0
This place needs to
A. Shut down
B. Fire the cooks
C. Fire management
The service I got from our server (Analise) was great but the food was HORRIBLE my wings looked like rocks with sauce on them, my friends fries were orange and super hard. We wait 45 minutes to an hour to be seated because the host rather pick his noise than help out his co workers. This was the second time I came here thinking I just might have caught them on an off day but I was wrong. Fire the cooks or the management.
LF
Lisa Franco
Jan 3, 2026
1.0
Service was horrible, walked and was handed a menu and told to walk to the back sit anywhere. No where to sit all tables were dirty so we sat at bar. Completely dirty not cleaned. Food came out and it was definitely sitting for a while. Staff was standing around doing nothing. Manager no where to be found not a care in the world. Will never come back to this location. Horrible experience
PP
Pink Peony
Dec 22, 2025
1.0
Well, after a couple of years, I let a family member talk me into trying Buffalo Wild Wings again and it was, once again, a thorough waste of my money!! I thought that so close to Xmas and with all of those shoppers out there getting hungry, that they might be making fresh wings, but I was wrong! If you like leathery, hard wings that make your molars hurt after eating them, then this is the place for you! I WILL NEVER GIVE THEM MY BUSINESS EVER AGAIN. How can you make a business based on wings and make the worst wings ever? Oh, adding an edit. I forgot to add that this was through Ubereats and Btw they also got my daughter’s order wrong.
HL
Hayley L
Dec 20, 2025
1.0
Service is absolutely terrible. I am a server myself and I have a lot of grace and patience for people in this industry. They were not short staffed with 4-5 servers on the floor. My friends arrived 30 minutes before my boyfriend and I did and ordered food and drinks. By the time we arrived the server came up one time to ask if we wanted to order we said yes, she literally did not come back until the rest of the tables food was finished, 40 minutes later. I just think it is unacceptable service to wait over 40 minutes for an order to be taken. (We decided not to put an order in at this point because we saw other tables leaving and becoming frustrated with the terrible service.) this place needs new serving staff and not waitresses that avoid their tables.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in North Haven specialize in?
Buffalo Wild Wings in North Haven specializes in award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.
What are the regular operating hours of Buffalo Wild Wings at 350 Universal Drive North?
The restaurant is open from 11:00 AM to 11:00 PM Sunday through Wednesday, and stays open until midnight Thursday through Saturday.
Is Buffalo Wild Wings in North Haven currently open?
No, it is not closed; Buffalo Wild Wings is currently operating.
Where is Buffalo Wild Wings located in North Haven?
Buffalo Wild Wings is located at 350 Universal Drive North, North Haven, CT 06473, USA.
What kind of establishment is Buffalo Wild Wings in North Haven?
Buffalo Wild Wings is a sports bar and restaurant known for chicken wings, and also offers takeout services.
How can I contact Buffalo Wild Wings in North Haven?
You can contact Buffalo Wild Wings at the phone number +1 203-234-9453.
Is there an online website where I can learn more or order from Buffalo Wild Wings in North Haven?
Yes, you can visit their website at https://www.buffalowildwings.com/locations/us/ct/north-haven/350-universal-drive-north/sports-bar-1032/
What nearby places can I visit before or after dining at Buffalo Wild Wings in North Haven?
Nearby you can visit Panera Bread for a cafe experience, FroyoWorld for frozen yogurt and desserts, and Ulta Beauty for cosmetic and beauty supplies.
Are there any entertainment or shopping options near Buffalo Wild Wings in North Haven?
Yes, you can check out GameStop and North Haven Pavilion - GameStop for video games and entertainment shopping, as well as Lane Bryant and Carter's for clothing stores.
Is public transportation or any other service nearby that could help me find Buffalo Wild Wings?
While there is no direct mention of transit stations, there are nearby service providers like Comcast Xfinity and Xfinity which can assist with internet and mobile services; exploring these areas can help you navigate to Buffalo Wild Wings.