Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve North Franklin, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
234 reviews
5 stars
98
4 stars
43
3 stars
24
2 stars
19
1 star
50
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.
Staff Performance
While some staff were praised for being friendly and helpful, many reviews highlighted a lack of training and poor customer service from certain employees.
Cleanliness
Several customers noted unsanitary conditions and a dirty environment, which negatively impacted their experience.
Product Availability
Many reviews mentioned that the location often runs out of menu items and has broken equipment, leading to dissatisfaction.
- JSJeremy SharpJan 4, 20261.0I ordered a sandwich and when I got home to eat it the croissants were burnt And they're loaded tots weren't that great. And it took a long time to order and get it.
- AMAllen MichaudDec 29, 20251.0I have no idea how this location stays in business. Not once have they had all the ingredients to make a menu item, ie sausage egg and cheese on a crosant, they don't have crosants. Breakfast sandwich with hash browns, they don't have hash browns. This morning they just weren't open.
- CBChristopher BuschDec 17, 20251.0Worst Dunkin’ Donuts I’ve ever been to. Very dirty and unsanitary, they NEVER have all the requested items to put in a coffee. Espresso machine works for 1 day every 2 months. Highly recommend going out of your way to another D&D to get your coffee made correct.
- TGTyler GionetDec 13, 20255.0Only thing I can recommend is that this location seems very short staffed. 4 employees all working very hard and very busy. I noticed people behind me left as the person in front was getting lots of donuts and drinks and food. If the manager sees this please tell them to put on more staff so the employees aren’t over whelmed as I left I noticed drive thru was also very busy cars were moving but I believe with more staff could be even better
- BMBill MNov 20, 20251.0I don't mind the fact that I had a 25 to 30 minute wait in the drive through I understand that sometimes in the mornings it gets busy but when I get back to the office the order was wrong it was simply supposed to be 2 donuts and a black coffee I got the 2 donuts that's fine but rather than black no sugar the coffee is light sweet this isn't complicated
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in North Franklin, CT?
Dunkin' in North Franklin, CT is open daily from 5:00 AM to 9:00 PM.
Does Dunkin' in North Franklin offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What special holiday beverages does Dunkin' have this season?
This holiday season, Dunkin' features the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order Dunkin' products ahead of time using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a fast grab-and-go experience.
What types of meals does Dunkin' in North Franklin serve?
Dunkin' serves breakfast, lunch, and brunch meals.
What are some nearby gas stations convenient for customers visiting Dunkin'?
Nearby gas stations include CITGO, Xpress Lane Foods, and Bestway Gas And Convenience, where you can fuel your vehicle or grab essentials before or after visiting Dunkin'.
Are there any nearby dining options to explore around Dunkin'?
Yes, near Dunkin' you can visit Deli Fresh for sandwiches and salads, or Peacock Chinese Restaurant for Asian cuisine. Franklin Town Line also offers breakfast and brunch options nearby.
What nearby services are available if I want a beauty treatment or spa after my visit to Dunkin'?
You can visit nearby beauty and spa services such as Salon Studios, Take Two Salon LLC, Heaven Spa, Pure Essence Salon & Spa, and Optimal Massage & Bodywork.
Does Dunkin' have a drive-thru at this North Franklin location?
Yes, this Dunkin' location features a drive-thru for customer convenience.
What payment methods are accepted at Dunkin' in North Franklin?
Dunkin' accepts both credit and debit cards as payment methods.