Dunkin'

3.5
228 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve North Franklin, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
106 Route 32, North Franklin, CT
06254, United States

Hours

Reviews

3.5
228 reviews
5 stars
96
4 stars
42
3 stars
24
2 stars
19
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially in the drive-thru, with long wait times for orders.

Order Accuracy

There were numerous complaints about incorrect orders, with many customers receiving the wrong items or poorly made drinks.

Staff Friendliness

Despite service issues, many reviews highlighted the friendliness and helpfulness of the staff, with some employees receiving specific praise.

Cleanliness and Maintenance

Several customers noted cleanliness issues and frequent shortages of menu items, indicating potential management and inventory problems.

Mixed Experiences

While some customers had positive experiences, others reported significant dissatisfaction, suggesting inconsistency in service quality.
  • BM
    Bill M
    4 days ago
    1.0
    I don't mind the fact that I had a 25 to 30 minute wait in the drive through I understand that sometimes in the mornings it gets busy but when I get back to the office the order was wrong it was simply supposed to be 2 donuts and a black coffee I got the 2 donuts that's fine but rather than black no sugar the coffee is light sweet this isn't complicated
  • TH
    Trevor Hermance
    Nov 15, 2025
    1.0
    30-minute wait for a single-item "on the go" order in the drive through!!
  • VM
    Victoria Morton
    Oct 6, 2025
    1.0
    No matter if there is someone in front of you or not you have a ten minute wait and are always late to where you are going..... what a joke maybe hire more people since who you have cant handle 2 cars in 15 minutes later still waiting in the drive thru
  • AB
    Angel Benoit
    Sep 5, 2025
    4.0
    I don't drink coffee so I'm not big on Dunkin however anytime I go in with my kids they always give them Free donuts they are always pleasant. I met a new girl about a week ago maybe a little more she worked in Franklin she has short green hair and a bull nose ring she was a breath of fresh air I was having a bad day and that young lady helped me so much. My kids said her name is Leah but I'm not 100% sure. If that is her name just keep going girl you are amazing.
  • WC
    webb cue
    Aug 21, 2025
    1.0
    Stiring coffe seems to be a real problem in every Dunkin Donuts. Lmao Brutal

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in North Franklin, CT?

Dunkin' in North Franklin, CT is open daily from 5:00 AM to 9:00 PM.

Does Dunkin' in North Franklin offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.