Stop & Shop

4.1
299 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
228 South Main Street, Newtown, CT
06470, United States

Hours

Reviews

4.1
299 reviews
5 stars
145
4 stars
90
3 stars
28
2 stars
15
1 star
21

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Customers frequently mentioned a lack of cashiers and baggers, leading to frustration during checkout.

Customer Service

While some customers praised the helpfulness and friendliness of staff, others reported rude interactions and poor service.

Product Quality

There were numerous complaints about the freshness and quality of produce and deli items, with some customers experiencing issues with expired products.

Store Cleanliness

The store's cleanliness received mixed reviews; some found it clean and well-maintained, while others noted areas needing improvement.

Pricing Concerns

Many customers felt that prices were high compared to competitors, with some expressing dissatisfaction with the value for money.
  • AM
    A M
    Oct 5, 2025
    4.0
    Things not ringing up on sale ( that should be ) they need to hire baggers. As myself and my 80 yr old mom shouldn’t be bagging our own groceries. Hire more front end staff ! Update : has been my go to store but they really need to hire more staff on the floor and front end .
  • PH
    Paul H
    Aug 21, 2025
    1.0
    Self checkout is a nightmare to deal with!
  • GI
    Google isstupid
    Aug 17, 2025
    1.0
    Crap store. I used to accept them having only 1 or 2 cashiers and attempting to force you to use automatic self service check outs. After waiting in line, I switch lane only to give up spot to couple behind me, to switch to another lane to be told lane close, at 900am? I'm done shopping there. I can purchase meats from bucthers,veggies from farmers or grow, and if anything else truly needed other stores can do. My family will never shop with this company again.
  • MB
    Michael James brown
    Sep 15, 2018
    5.0
    EXCELLENT, GOT MY FOOD AND BEVERAGES AND GO.

Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop in Newtown, CT?

Stop & Shop in Newtown is open Monday through Saturday from 7:00 AM to 10:00 PM, and Sunday from 7:00 AM to 9:00 PM.

Where is Stop & Shop located in Newtown?

Stop & Shop is located at 228 South Main Street, Sand Hill Plaza, Newtown, CT 06470.