Business Details
About
Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
4.1
299 reviews
5 stars
145
4 stars
90
3 stars
28
2 stars
15
1 star
21
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Customers frequently mentioned a lack of cashiers and long wait times at checkout, leading to frustration.
Customer Service
While some reviews praised friendly and helpful staff, others reported rude interactions, particularly in the deli and checkout areas.
Cleanliness and Freshness
The store is generally described as clean, but there are concerns about the freshness of produce and deli items.
Product Availability
Several customers noted that the store often runs out of popular items, impacting their shopping experience.
Pricing Concerns
Many reviews indicated that prices are perceived as high compared to competitors, affecting customer loyalty.
- AMA MOct 5, 20254.0Please hire more front end staff. This has been my go to store since I’ve moved back to my hometown. Love going in the morning as the staff have been friendly & helpful
- PHPaul HAug 21, 20251.0Self checkout is a nightmare to deal with!
- GIGoogle isstupidAug 17, 20251.0Crap store. I used to accept them having only 1 or 2 cashiers and attempting to force you to use automatic self service check outs. After waiting in line, I switch lane only to give up spot to couple behind me, to switch to another lane to be told lane close, at 900am? I'm done shopping there. I can purchase meats from bucthers,veggies from farmers or grow, and if anything else truly needed other stores can do. My family will never shop with this company again.
Frequently Asked Questions About Stop & Shop
What are the operating hours of Stop & Shop in Newtown, CT?
Stop & Shop in Newtown is open Monday through Saturday from 7:00 AM to 10:00 PM, and Sunday from 7:00 AM to 9:00 PM.
Where is Stop & Shop located in Newtown?
Stop & Shop is located at 228 South Main Street, Sand Hill Plaza, Newtown, CT 06470.
What shopping options does Stop & Shop offer?
Customers can shop in-store or online with options for delivery or pickup.
What loyalty rewards program is available at Stop & Shop?
Stop & Shop offers the GO Rewards loyalty program which provides personalized offers and allows customers to earn points redeemable for gas or groceries.
What services are available at the Stop & Shop Newtown location?
Services include People’s United Bank, Peapod, SCAN IT! Mobile, RedBox, UPromise, Blue Rhino, Western Union, Order It!, Pick-up (Attended), and Coinstar.
Does Stop & Shop provide delivery services?
Yes, Stop & Shop offers delivery services to its customers.
What nearby dining options can customers enjoy near Stop & Shop?
Customers can visit nearby Franco's Pizza & Pasta for Italian cuisine or New Wok for Chinese dining options.
Are there nearby medical or eye care services near Stop & Shop?
Yes, nearby eye care options include MyEyeDr., Roseann Guglielmo, OD, and Eye Care Plus Newtown.
Where can customers access banking services near Stop & Shop?
Nearby banking services include People’s United Bank, Newtown Savings Bank, and M&T Bank ATM.
What community programs is Stop & Shop involved with?
Stop & Shop is committed to fighting hunger through its School Food Pantry Program ensuring no student goes to school hungry.