Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,342 reviews
5 stars
555
4 stars
277
3 stars
216
2 stars
89
1 star
205
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly in the drive-thru.
Food Quality
Customers frequently complained about cold, stale, or improperly prepared food, including missing items from orders.
Cleanliness
The restaurant's cleanliness was criticized, with reports of dirty tables, sticky floors, and an overall rundown appearance.
Service Speed
Many customers experienced slow service, both in the drive-thru and inside the restaurant, leading to long wait times.
Mixed Experiences
While some customers praised the food and service, many others reported inconsistent experiences, indicating a hit-or-miss quality.
- EFEmma Fiondella3 days ago2.0My husband had gone in to get some food and they forgot his chicken nuggets. We were in a rush and could not go back… and when he went in a lady was very rude and loud with him. NOT a good look.
- PXpug gamer xy6 days ago3.0Although food is alway good and restaurant is always clean. I have to say that service is not as great as it use to be. Sone times u go there and there is 2 employees working with a massive line. I mean we get our food it just takes time. Food is hot and fresh so cant complain there.
- GDGary DyjakDec 31, 20251.0This is two out of three times they shorted my on my order. I will never go back.
- KAKirsten AbellDec 29, 20251.0Literally, the dumbest employees I’ve ever met I ordered a cheeseburger fries and chicken nuggets. They made me wait for 10 minutes while cars came and went and then gave me my cold order. Ridiculous.
- TKTahra KeyesDec 21, 20251.0Rude, was angry I wanted to switch my sauce out for their disgusting dry nuggets. Never again.
Frequently Asked Questions About Wendy's
Is Newington Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's in Newington still open?
Yes, the Wendy's location at 2384 Berlin Tnpk., Newington, CT is open and committed to serving quality food every day.
What are the operational hours for the drive-thru at this Wendy's?
The drive-thru is open Monday to Friday from 7:00 AM to 2:00 AM, and on Saturdays and Sundays from 8:00 AM to 2:00 AM.
Does this Wendy's serve breakfast meals?
Yes, breakfast is served at this location with various breakfast combos, sandwiches, coffee, and sides available.
What payment methods are accepted at the Newington Wendy's?
Accepted payment options include American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app available in the Apple App Store.
How can I contact the Newington Wendy's for questions or feedback?
You can call the location directly at (860) 801-6194 or reach the Customer Care team through their Contact page or Live Chat.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on the Wendy's menu website, mobile app, and at the restaurant via a nutrition information poster.
Are there other food or coffee places near Wendy's for a snack or beverage?
Nearby places include Dunkin Donuts, a coffee shop and restaurant, and South End Cafe and Pastry Shop, great for coffee or a sweet treat before or after your meal.
Where can I find liquor or wine stores close to Wendy's?
A & P Wines & Spirits and Happy Harry Wine & Liquor Warehouse are nearby liquor stores where customers can shop for drinks to complement their meals.
What nearby services or shops could I visit when dining at Wendy's?
Close to Wendy's are Vacuum Village for appliance needs, Pronto Printer for printing services, and Salone Electric for home improvement or beauty salon services.