Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,332 reviews
5 stars
554
4 stars
277
3 stars
213
2 stars
88
1 star
200
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially during drive-thru and mobile orders.
Food Quality
Many reviews mentioned issues with food quality, including cold items, incorrect orders, and unsatisfactory freshness.
Cleanliness
The restaurant's cleanliness was criticized, with reports of dirty tables, sticky floors, and an overall unkempt appearance.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.
Order Accuracy
Numerous customers experienced problems with order accuracy, often receiving incorrect items or missing components.
- ZTZena Tannous6 days ago1.0I visited Wendy’s on Monday evening, and the drive-thru employee spoke to me in a very rude and unprofessional way. I was surprised by her attitude and the inappropriate language she used. I hope management reviews her behavior, as this is not acceptable customer service.
- WAWasem ark6 days ago1.0I went to Wendy’s to order food at the drive-thru. I said, “Hi, may I place my order?” but the employee responded with “What?” I told her that I couldn’t hear her, and she replied in a very rude way, saying they didn’t have anything. When I asked her why she was speaking to me like that, she continued to use inappropriate language even though I was a customer. This happened during the evening shift on Monday. I hope Wendy’s management reviews this employee’s behavior because it was completely unprofessional and unacceptable.
- ARA RiveraNov 17, 20252.0Yall i asked for a medium vanilla brownie batter swirl, got a small and when I said I wanted the medium she just dumped the whole thing in a medium cup 😒 at that point I just let it be but if you’re not going to put effort into customer service at a drive thru, find another way to make money seriously
- GBG BNov 15, 20251.0I go there once a week. They frequently forgot my straw. Stop forgetting straw.
- JKJamel KelleyNov 9, 20251.0I ordered from 2 different Wendy's locations one the food was cold and the second I didn't even receive my food, but I was still charged
Frequently Asked Questions About Wendy's
Is Newington Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Newington, CT?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Newington, CT into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (860) 801-6194.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Newington Wendy’s serve breakfast?
Yes, this Wendy’s location in Newington, CT serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's in Newington still open?
Yes, the Wendy's location at 2384 Berlin Tnpk., Newington, CT is open and committed to serving quality food every day.
What are the operational hours for the drive-thru at this Wendy's?
The drive-thru is open Monday to Friday from 7:00 AM to 2:00 AM, and on Saturdays and Sundays from 8:00 AM to 2:00 AM.
Does this Wendy's serve breakfast meals?
Yes, breakfast is served at this location with various breakfast combos, sandwiches, coffee, and sides available.
What payment methods are accepted at the Newington Wendy's?
Accepted payment options include American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app available in the Apple App Store.
How can I contact the Newington Wendy's for questions or feedback?
You can call the location directly at (860) 801-6194 or reach the Customer Care team through their Contact page or Live Chat.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on the Wendy's menu website, mobile app, and at the restaurant via a nutrition information poster.
Are there other food or coffee places near Wendy's for a snack or beverage?
Nearby places include Dunkin Donuts, a coffee shop and restaurant, and South End Cafe and Pastry Shop, great for coffee or a sweet treat before or after your meal.
Where can I find liquor or wine stores close to Wendy's?
A & P Wines & Spirits and Happy Harry Wine & Liquor Warehouse are nearby liquor stores where customers can shop for drinks to complement their meals.
What nearby services or shops could I visit when dining at Wendy's?
Close to Wendy's are Vacuum Village for appliance needs, Pronto Printer for printing services, and Salone Electric for home improvement or beauty salon services.