Business Details
About
Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
4.2
548 reviews
5 stars
293
4 stars
140
3 stars
64
2 stars
20
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, with staff being described as rude or unhelpful.
Cleanliness
While some customers praised the store's cleanliness, others reported issues with unsanitary conditions and poorly maintained areas.
Product Availability
Customers frequently noted issues with stock levels, including empty shelves and expired products.
Pricing
Many reviews mentioned high prices, with some customers feeling that the store was overpriced compared to competitors.
Deli and Bakery
The deli department received significant criticism for poor service and product quality, while the bakery was praised for its cakes and pastries.
- WKWouldn't you Like to know6 days ago5.0This store is absolutely amazing!! Clean great atmosphere!!! No really big crowds!! STAFF EFFECTIVE!! MY NEW PLACE TO SHOP!!
- LLLisa LawsonDec 14, 20255.0Lived in Connecticut all over the state, 30+ years, mostly in Fairfield, but moved to Middle Haddam only recently. Had an appointment in Newington and still learning the area. After my meeting, had to get couple things. Saw the great 'ol Stop & Shop sign. Despite having no time, when I walked in, I was memoized how fresh the produce, clean, fully stocked shelving was. Had no time, but I had to stop and tour the store. Had to see if the whole store looked as impressive the entrance was. The store was as immaculate top to bottom. I had to get going. Took a pic when I got to my car. Had to tell somebody. I didn't write the store address down either. It took me 2 weeks to find the address. After 30 years, I have shopped many other Stop & Shop grocery stores. Had time for one picture, but finally located the address. It is at 206 Kitts Lane in Newington. I had to tell Google, upper management, and other shoppers; that's why I kept the picture. This grocery, I must say in total honesty, this one store, I would say clearly has the best, hardest working staff to keep that store so well organized and well maintained. I was so impressed overall, I would say do not pass this Stop & Shop by. There's a Floral Department as well as a Pharmacy. Great job Team 206 Kitts Lane. I'll be back soon! And thank you so much for all your hard work. I take customer service very seriously. Great work!!
- DPDaniel ProkopDec 13, 20251.0Terrible deli department. Machine broken, got skipped twice. Other employee keeps prepping ignores me for almost 20 minutes. Left and went to price chopper.
- RMryan meagherNov 2, 20253.0It closed b4 it said they kicked is out
- TNT NSep 2, 20251.0This stop and shop is continually awful. Often poorly maintained, for a while they didn't even have paper bags at the self check out registers, I guess people stealing 5c bags was more important than customer satisfaction. The self checkout machines are always awful, constantly flagging things for no reason or not scanning properly so they flag you when you put your item in the bag. Often, the little gun things that allow you to avoid them aren't functioning or, sometimes all the stations are shut down for no reason. It's absolutely infuriating
Frequently Asked Questions About Stop & Shop
What types of shopping options does Stop & Shop offer?
Stop & Shop allows customers to shop in-store or online with options for delivery or pickup.
What are the Stop & Shop operating hours?
Stop & Shop is open Monday through Saturday from 7:00 AM to 10:00 PM and on Sundays from 7:00 AM to 9:00 PM.
What loyalty program does Stop & Shop offer?
Stop & Shop has a GO Rewards loyalty program that delivers personalized offers and allows customers to earn points redeemable for gas or groceries.
Does Stop & Shop offer any health-related services?
Yes, services such as Flu Vaccination are available at Stop & Shop.
What is the address and contact information for Stop & Shop in Newington, CT?
Stop & Shop is located at 206 Kitts Lane, Newington, CT 06111. You can reach them by phone at +1 860-665-8166.
Are there any nearby financial services close to Stop & Shop?
Yes, Western Union and People’s United Bank are nearby financial service locations, making it convenient to handle money transfers or banking needs while visiting Stop & Shop.
What entertainment or rental options are available near Stop & Shop?
Customers can find a Redbox kiosk near Stop & Shop for video and game rentals, providing entertainment options before or after shopping.
Which nearby stores offer party supplies or costumes?
Party City and Halloween City, both located near Stop & Shop, offer a variety of party supplies and costumes, useful for event planning during your shopping trip.
Are there fitness or gym facilities near Stop & Shop?
Yes, Planet Fitness and CT Workout gyms are located nearby, ideal for customers who want to combine their grocery trip with a workout.
What efforts does Stop & Shop make to support the community?
Stop & Shop is committed to fighting hunger and ensures no student goes to school hungry through their School Food Pantry Program.