Stop & Shop

4.2
543 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
206 Kitts Lane, Newington, CT
06111, United States

Hours

Reviews

4.2
543 reviews
5 stars
291
4 stars
139
3 stars
63
2 stars
20
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported unhelpful or rude staff, particularly at the deli and customer service areas.

Cleanliness

The store is generally noted for being clean and well-organized, although some customers reported issues with cleanliness in specific areas.

Product Availability

Customers frequently mentioned issues with stock levels, particularly in the bakery and produce sections, with some items being unavailable or of poor quality.

Pricing

Prices are often described as high, with some customers expressing dissatisfaction with the value compared to other stores.

Checkout Experience

The self-checkout system received negative feedback for being problematic, with many customers preferring traditional cashier services.
  • RM
    ryan meagher
    Nov 2, 2025
    3.0
    It closed b4 it said they kicked is out
  • TN
    T N
    Sep 2, 2025
    1.0
    This stop and shop is continually awful. Often poorly maintained, for a while they didn't even have paper bags at the self check out registers, I guess people stealing 5c bags was more important than customer satisfaction. The self checkout machines are always awful, constantly flagging things for no reason or not scanning properly so they flag you when you put your item in the bag. Often, the little gun things that allow you to avoid them aren't functioning or, sometimes all the stations are shut down for no reason. It's absolutely infuriating
  • KK
    kyrie
    Aug 20, 2025
    1.0
    One of the workers Mary was very unhelpful and rude this establishment is very unprofessional!
  • SS
    S Siljak
    Aug 10, 2025
    5.0
    Good
  • JD
    Jack Doshi
    Jul 15, 2025
    3.0
    Moderately priced and ms Gloria accuses me of stealing everytime I go but it’s nearby

Frequently Asked Questions About Stop & Shop

What types of shopping options does Stop & Shop offer?

Stop & Shop allows customers to shop in-store or online with options for delivery or pickup.

What are the Stop & Shop operating hours?

Stop & Shop is open Monday through Saturday from 7:00 AM to 10:00 PM and on Sundays from 7:00 AM to 9:00 PM.