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Stop & Shop

4.2
(550 reviews)

Business Details

206 Kitts Lane, Newington, CT
06111, United States
(860) 665-8166
https://stores.stopandshop.com/ct/newington/206-kitts-lane

About

Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
206 Kitts Lane, Newington, CT
06111, United States

Hours

Reviews

4.2
550 reviews
5 stars
293
4 stars
141
3 stars
64
2 stars
20
1 star
32

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the store for being clean and well-maintained.

Customer Service

Feedback on customer service was mixed, with some employees being described as friendly and helpful, while others were noted for being rude or unhelpful.

Product Availability

Several reviews mentioned issues with stock levels, particularly in the deli and bakery sections, as well as complaints about expired or spoiled items.

Pricing

Customers frequently commented on high prices, with some noting better deals available through the store's app.

Checkout Experience

The self-checkout system received significant criticism for being problematic, with many customers expressing frustration over its functionality and lack of staffed registers.
  • DG
    Dolores Glaessgen
    Jan 14, 2026
    1.0
    Last week I tried to place an order on line with my gift card. For literally hours were spent on line and with 5 different people. The problem was they would not allow me to pick a delivery time on any day. They said there was something wrong on their website and they couldn’t do anything about it. So I did not place the order. NOW they are holding the amount as a credit on line and I can only shop on line to get it. So they are holding over 213.00 as hostage. Gotta start going to another company!! I’m Soo fed up!!
  • WK
    Wouldn't you Like to know
    Jan 6, 2026
    5.0
    This store is absolutely amazing!! Clean great atmosphere!!! No really big crowds!! STAFF EFFECTIVE!! MY NEW PLACE TO SHOP!!
  • LL
    Lisa Lawson
    Dec 14, 2025
    5.0
    Lived in Connecticut all over the state, 30+ years, mostly in Fairfield, but moved to Middle Haddam only recently. Had an appointment in Newington and still learning the area. After my meeting, had to get couple things. Saw the great 'ol Stop & Shop sign. Despite having no time, when I walked in, I was memoized how fresh the produce, clean, fully stocked shelving was. Had no time, but I had to stop and tour the store. Had to see if the whole store looked as impressive the entrance was. The store was as immaculate top to bottom. I had to get going. Took a pic when I got to my car. Had to tell somebody. I didn't write the store address down either. It took me 2 weeks to find the address. After 30 years, I have shopped many other Stop & Shop grocery stores. Had time for one picture, but finally located the address. It is at 206 Kitts Lane in Newington. I had to tell Google, upper management, and other shoppers; that's why I kept the picture. This grocery, I must say in total honesty, this one store, I would say clearly has the best, hardest working staff to keep that store so well organized and well maintained. I was so impressed overall, I would say do not pass this Stop & Shop by. There's a Floral Department as well as a Pharmacy. Great job Team 206 Kitts Lane. I'll be back soon! And thank you so much for all your hard work. I take customer service very seriously. Great work!!
  • DP
    Daniel Prokop
    Dec 13, 2025
    1.0
    Terrible deli department. Machine broken, got skipped twice. Other employee keeps prepping ignores me for almost 20 minutes. Left and went to price chopper.
  • RM
    ryan meagher
    Nov 2, 2025
    3.0
    It closed b4 it said they kicked is out

Frequently Asked Questions About Stop & Shop

What types of shopping options does Stop & Shop offer?

Stop & Shop allows customers to shop in-store or online with options for delivery or pickup.

What are the Stop & Shop operating hours?

Stop & Shop is open Monday through Saturday from 7:00 AM to 10:00 PM and on Sundays from 7:00 AM to 9:00 PM.

Brand Certified Facts from Stop & Shop

This information is certified by Stop & Shop and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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