Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Newington is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
767 reviews
5 stars
390
4 stars
151
3 stars
72
2 stars
52
1 star
102
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of responsiveness to complaints.
Food Quality
Many customers expressed dissatisfaction with food quality, citing issues like stale bread, missing ingredients, and small portion sizes.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty dining areas and bathrooms, impacting the overall dining experience.
Order Accuracy
A significant number of customers reported frequent mistakes with their orders, leading to frustration and disappointment.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and enjoyed their meals, indicating that experiences can vary.
- JMJohn Carlos Machado3 days ago3.0No workers They need to hire More Help
- TCTeo cankaDec 13, 20251.0This was undoubtedly the most disappointing customer service experience I have ever encountered. When we ordered drinks for husband and i and our two children, they were given water cups, which they were filled with a beverage instead of water. Shortly after, the shift manager( female) noticed this and rushed over to our table, which was situated near the fireplace, loudly accusing us of not paying for the drinks because we had 2 water cups. I explained that we had indeed paid for our order, and that the cups were provided by the restaurant. The manager insisted that the cups were complimentary and that we were stealing. As I attempted to show her the receipt, I realized that the cashier had inadvertently not charged me for the children's drinks amidst my larger order of sandwiches, soups, and coffee. I felt sympathy for the cashier, as I didn’t want her to face repercussions for a simple mistake or for trying to be nice to my kids. I expressed to the manager that her aggressive approach was not only inappropriate but also embarrassing, as she was shouting accusations across the restaurant other employees were calming here down but she was just getting more louder. Her response was to label me a thief and state that she wouldn’t engage with someone who steals. I offered to pay the $6 I owed, but she dismissed me, threatening to call the police instead. I reminded her of my history of generosity in that very location, where I had fed homeless individuals many times while the staff had asked them to leave. I have consistently ordered more food for both personal and business purposes. After this encounter, I reached out to the management and even sent a video of our interaction, yet I have received no acknowledgment or apology. This experience has left me with a firm decision never to return to any Panera Bread location, as I believe this behavior reflects a deeper issue within the company's management. I hope the CEO takes note of the widespread complaints regarding poor service, subpar food quality, incorrect orders, and inflated prices also poor management services.
- UAUsman AwanDec 5, 20251.0They are not the same as the menu size. The steak sandwiches are too small, and they still missed the sea-salt croutons. They still don’t care about the customer. I ordered the Bistro French Onion Soup, and it tasted awful
- FFFrancheskaDec 4, 20251.0I purchased a sandwich and it had no avocado store did not do anything about it
- JGJoe GonzalezSep 24, 20255.0Awesome place to just relax with a good meal, good friends and an excellent atmosphere. Highly recommend it to anyone.
Frequently Asked Questions About Panera Bread
Does Panera Bread Newington accept reservations?
No, Panera Bread Newington does not accept reservations.
What are the opening hours for Panera Bread Newington?
Panera Bread Newington is open from 7:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sunday.
Can I order delivery from Panera Bread Newington?
Yes, Panera Bread Newington offers delivery services during their opening hours.
Does Panera Bread Newington offer drive-thru and pick-up services?
Yes, Panera Bread Newington has both drive-thru and pick-up services available.
What types of meals are served at Panera Bread Newington?
They serve breakfast, lunch, brunch, and dinner.
What payment methods does Panera Bread Newington accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What are some specialties of Panera Bread Newington?
Specialties include You Pick Two, Power Menu, Hand-Tossed Salads, Freshly-Baked Breads, Artisan Breads, Specialty Breads, Flatbread Sandwiches, Soup in a Breadbowl, and Vegetarian Broth Bowls.
Where is Panera Bread Newington located?
It is located at 3120 Berlin Turnpike, Newington, CT, 06111, USA.
What nearby stores or places can I visit around Panera Bread Newington?
Nearby places include Lowe's Home Improvement, La-Z-Boy Furniture Galleries, T-Mobile stores, Smoothie King, and Walmart Newington.
How can nearby places like Lowe's Home Improvement or Walmart assist me when visiting Panera Bread Newington?
You can shop for home improvement or general retail items at Lowe's or Walmart before or after enjoying a meal at Panera Bread Newington, making your visit convenient and time-efficient.
Are there other food or drink options near Panera Bread Newington?
Yes, nearby you can find Smoothie King for smoothies and Kiwi Spoon for frozen yogurt, complementing your visit to Panera Bread.