Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,808 reviews
5 stars
685
4 stars
406
3 stars
302
2 stars
129
1 star
286
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and dismissive behavior from staff, leading to a negative customer experience.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, particularly during busy hours.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold food and unsatisfactory preparation.
Cleanliness
Some reviews praised the cleanliness of the location, while others noted dirty tables and unsanitary conditions.
Pricing
Customers expressed concerns about high prices relative to the quality and portion sizes of the food.
- ELEdz LopezOct 31, 20251.0Very rude. Figures it's hartford
- SPSkye p.Oct 25, 20251.0The workers in the drive through were so rude and the customer service was nonexistent. I went with my friends and they told us “in real life, we can’t have a certain amount of mobile orders per car” and we were trying to be nice and the man was being snappy and dismissive. Then, we asked the woman for extra sauce and she REFUSED. She also closed the window in our face. rude. Coming from someone who has worked in the food industry and knows how to give good customer service, this was uncalled for. We had a long day and needed something to eat and instead this made our day even worse. The drive through workers were extremely rude and untolerable. 0/5 stars never coming back!👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
- JFJose FigueroaOct 19, 20251.0Food was cold they had me waiting for like 25 min soda was not good
- ATAlex TestaneroOct 16, 20255.0The manger was very friendly!!
- AGAngelina GOct 8, 20251.0If you want your order to be complete/ correct go elsewhere ESPECIALLY after 6. Every time I go without fail they forget either the BURGER in my cheeseburger meal or If you order nuggets you’re probably not getting them.
Frequently Asked Questions About McDonald's
What are the regular dining hours for the McDonald's located at 2375 Berlin Tpke, Newington, CT?
The McDonald's at 2375 Berlin Tpke, Newington, CT is open for dining from 6:00 AM to 11:00 PM every day of the week.
What are the McDonald's drive-thru hours?
The drive-thru at this McDonald's is open daily from 6:00 AM to 2:00 AM, accommodating late-night customers.
During what hours is delivery available from this McDonald's?
Delivery is available from 6:00 AM to 12:30 AM on most days, extending to 1:30 AM on Thursday, Friday, and Saturday.
What delivery and pickup options does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order from McDonald's using their mobile app?
Yes, you can order through the McDonald's App available on the Apple App Store and Google Play Store.
What services does this McDonald's provide besides dining?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Which nearby restaurants can I visit if I want other dining options near McDonald's on Berlin Tpke?
Nearby dining options include Puerto Vallarta Newington (Mexican), Turnpike Pizzeria and Turnpike Pizza (Pizza), New CHINA (Chinese), Artichoke Basille’s Pizza, The Boiling Soho (Seafood), Dunkin Donuts (Coffee and Donuts), and Wendy's (Fast Food).
Are there any health and wellness services near this McDonald's?
Yes, nearby health and wellness services include Medcare Express Walk In Clinic, MyEyeDr., The Eyeglass Place, Patricia Aucello, OD, Re:nu 180 Medspa, and Dr Aucello & Associates.
What nearby stores could customers visit before or after dining at McDonald's?
Nearby retail stores include Oasis Varieties Smoke Shop, Old Glory Store - Newington, Old Glory Store, Cables & Connectors and Cables & Connectors, Inc., offering a variety of tobacco products, clothing, electronics, and more.