Dunkin'

3.7
337 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Newington, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
548 Cedar Street, Newington, CT
06111, United States

Hours

Reviews

3.7
337 reviews
5 stars
160
4 stars
61
3 stars
35
2 stars
17
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and confrontational.

Order Accuracy

Many customers reported frequent mistakes with their orders, including incorrect items and poorly made drinks.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and overflowing trash.

Service Speed

Customers consistently complained about slow service, particularly in the drive-thru, leading to long wait times.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their helpfulness and enjoyed certain menu items.
  • JB
    Joshlyn Beatrice
    6 days ago
    5.0
    New upgraded inside makes this dunkin one of my favorites around town, staff in the morning is usually always pleasent, they are always on point with drive thru wait times & orders. Evening staff is always younger kids, so take it easy if you go. Remember most of the time these fast food places are run by high school & college kids, single hard working mothers or fathers that need special hours. This dunkin is great, check it out. Ps, nothing i mean NOTHING tops seasonal cookie butter cold foam. I would bathe in it if I could.
  • GU
    Google User
    Oct 20, 2025
    2.0
    They need to do better I order a medium coffee today 10/20/25 and medium hot coffee 5 cream sugar and I could go to any Dunkin and it perfect not this time my coffee was warm and it was all cream never again .
  • MP
    Marco pizzoferrato
    Oct 11, 2025
    1.0
    Worst customer service I have ever experienced at any Dunkin Donuts ever. You should not come to this Dunkin Donuts if you want your coffee served the way every other Dunkin' Donuts serves it. The employees are severely under managed and the manager has zero customer service respect and just hands out drinks that are not properly made
  • SH
    Sara Harrell
    Oct 5, 2025
    2.0
    They have messed up my orders the last two times I have been there in the past week. Don't order food in morning because they mess it up or it is burnt.
  • ES
    Emilio Sanchez
    Sep 30, 2025
    5.0
    First time at this location and I must say, I love it! I am a "new" vegetarian learning to stop having a lot of produced animal products, and the associates helped me make a solid decision on a better choice, healthier meal. The benefit of this meal helps Arthritic bodies with lubricating the joints, Avocado toast. It is very hard to stay true on this journey but with great associates like at this location makes this Healthy Journey so much easier! Thank you associates for helping me stay true, much appreciated!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Newington, CT?

Dunkin' in Newington, CT is open daily from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery or curbside pickup services?

Yes, this location offers both delivery and curbside pickup services.