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Dunkin' Zero
Brand Certified

Dunkin'

3.7
(342 reviews)

Business Details

548 Cedar Street, Newington, CT
06111, United States
(860) 667-6557
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Newington, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
548 Cedar Street, Newington, CT
06111, United States

Hours

Reviews

3.7
342 reviews
5 stars
163
4 stars
62
3 stars
35
2 stars
18
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude and unprofessional staff, long wait times, and mishandled orders.

Order Accuracy

Many customers experienced issues with incorrect orders, including wrong items and poorly made drinks.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and overflowing trash, contributing to a negative dining experience.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed specific menu items, indicating that experiences can vary.
  • DK
    David Kampfman
    Feb 5, 2026
    5.0
    My experience on the morning I went here was by far the best customer servicea Dunkin has ever had. Ever. I even skip over the other Dunkin on Cedar just to come here. Coffee is always made right and I leave having had a pleasant interaction.
  • CO
    cyrem oneohthree
    Jan 9, 2026
    2.0
    Mediocre over priced coffee.
  • JB
    Joshlyn Beatrice
    Nov 18, 2025
    5.0
    New upgraded inside makes this dunkin one of my favorites around town, staff in the morning is usually always pleasent, they are always on point with drive thru wait times & orders. Evening staff is always younger kids, so take it easy if you go. Remember most of the time these fast food places are run by high school & college kids, single hard working mothers or fathers that need special hours. This dunkin is great, check it out. Ps, nothing i mean NOTHING tops seasonal cookie butter cold foam. I would bathe in it if I could.
  • GU
    Google User
    Oct 20, 2025
    2.0
    They need to do better I order a medium coffee today 10/20/25 and medium hot coffee 5 cream sugar and I could go to any Dunkin and it perfect not this time my coffee was warm and it was all cream never again .
  • MP
    Marco pizzoferrato
    Oct 11, 2025
    1.0
    Worst customer service I have ever experienced at any Dunkin Donuts ever. You should not come to this Dunkin Donuts if you want your coffee served the way every other Dunkin' Donuts serves it. The employees are severely under managed and the manager has zero customer service respect and just hands out drinks that are not properly made

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Newington, CT?

Dunkin' in Newington, CT is open daily from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery or curbside pickup services?

Yes, this location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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