Dunkin'

3.7
341 reviews
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Business Details

548 Cedar Street, Newington, CT
06111, United States
(860) 667-6557
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Newington, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
548 Cedar Street, Newington, CT
06111, United States

Hours

Reviews

3.7
341 reviews
5 stars
162
4 stars
62
3 stars
35
2 stars
18
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude and unprofessional staff, particularly at the drive-thru.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to dissatisfaction and frustration.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and overflowing trash, impacting the overall experience.

Service Speed

Customers frequently noted slow service, especially during peak hours, leading to long wait times.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed specific menu items, indicating that there are positive experiences to be had.
  • CO
    cyrem oneohthree
    3 days ago
    2.0
    Mediocre over priced coffee.
  • JB
    Joshlyn Beatrice
    Nov 18, 2025
    5.0
    New upgraded inside makes this dunkin one of my favorites around town, staff in the morning is usually always pleasent, they are always on point with drive thru wait times & orders. Evening staff is always younger kids, so take it easy if you go. Remember most of the time these fast food places are run by high school & college kids, single hard working mothers or fathers that need special hours. This dunkin is great, check it out. Ps, nothing i mean NOTHING tops seasonal cookie butter cold foam. I would bathe in it if I could.
  • GU
    Google User
    Oct 20, 2025
    2.0
    They need to do better I order a medium coffee today 10/20/25 and medium hot coffee 5 cream sugar and I could go to any Dunkin and it perfect not this time my coffee was warm and it was all cream never again .
  • MP
    Marco pizzoferrato
    Oct 11, 2025
    1.0
    Worst customer service I have ever experienced at any Dunkin Donuts ever. You should not come to this Dunkin Donuts if you want your coffee served the way every other Dunkin' Donuts serves it. The employees are severely under managed and the manager has zero customer service respect and just hands out drinks that are not properly made
  • SH
    Sara Harrell
    Oct 5, 2025
    2.0
    They have messed up my orders the last two times I have been there in the past week. Don't order food in morning because they mess it up or it is burnt.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Newington, CT?

Dunkin' in Newington, CT is open daily from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery or curbside pickup services?

Yes, this location offers both delivery and curbside pickup services.