Many customers reported poor service, including rude staff and long wait times.
Food Quality
While some customers praised the sandwiches as delicious and fresh, others complained about incorrect orders and unsatisfactory quality.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and rodent sightings.
Staffing Issues
Customers noted that the restaurant often appeared understaffed, leading to delays and poor service.
Order Accuracy
Numerous reviews highlighted problems with incorrect orders and missing items.
AM
Angel Martinez
6 days ago
4.0
Went on a Sunday. Service was ok. Remember going during the week and things were much better.
DM
Drew Martin
Aug 24, 2025
3.0
While I do like this place and their food, the last two times I've gone have been poor experiences.
JD
John D'amato
Aug 7, 2025
1.0
Absolute nightmare, they had 2 people working lunch rush arguing the whole time, then after arguing and losing orders they lost mine! Spent my whole lunch at work watching these goons
GS
Gloria S
Aug 1, 2025
1.0
I went rushing there from Cromwell cause they close at 9p. I got there at 8:49p and they locked the doors!
BL
Bobby Love
Jul 25, 2025
1.0
7/24/25 …. Walked in to place an order as usual and see a mouse on the floor running around so I got grossed out and walked out just to let people know. I phoned in the next day speaking to the manager and she told me that she knows about this problem that there’s mice she informed her corporate manager that there’s a rodent problem which they said they had hired an exterminator. She also mentioned that they passed the state and towns health inspection, which was a week ago that she mentioned. Be careful you might get sick. It’s too bad I used to like this place But now I’ll never go there again.
DiBella's Subs is known for making the best sub sandwiches you've ever had.
Where is DiBella's Subs located?
DiBella's Subs is located at 3583 Berlin Turnpike, Newington, CT 06111, US.
What are the regular operating hours for DiBella's Subs?
DiBella's Subs is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Are there any special holiday hours at DiBella's Subs?
Yes, DiBella's Subs is closed on November 27 and December 25, 2025; open 10:00 AM to 5:00 PM on December 24, 2025; open 10:00 AM to 7:00 PM on December 31, 2025; and open 11:00 AM to 9:00 PM on January 1, 2026.
How can I place an order at DiBella's Subs?
You can place an order online at https://order.dibellas.com/.
Does DiBella's Subs have an online menu?
Yes, the menu is available online at https://www.dibellas.com/menu.
How can I contact DiBella's Subs?
You can call DiBella's Subs at +1 860-667-0036.
Are there any coffee shops near DiBella's Subs for a drink after your meal?
Yes, there are Starbucks locations nearby where you can enjoy coffee or smoothies after your visit to DiBella's Subs.
What shopping options are near DiBella's Subs?
Nearby shopping options include Bassett Home Furnishings, Bassett Furniture, Burlington, Toys"R"Us, Metro Mattress Newington Fair, Mattress Firm, and Sam's Club at the Newington Fair Shopping Center.
Are there other dining options near DiBella's Subs?
Yes, nearby dining options include Taco Bell, Pizza Hut, Chipotle Mexican Grill, and Sunrise Smoothie for a variety of fast food and smoothie choices.