Brand Certified
Chipotle Mexican Grill
3.4(943 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
3575 Berlin Tpke, Newington, CT
06111, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(860) 667-7094
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ct/newington/3575-berlin-tpke?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1903
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Newington Gateway is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.4
943 reviews
5 stars
357
4 stars
184
3 stars
95
2 stars
61
1 star
246
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The restaurant is frequently reported as dirty, with dirty tables, overflowing trash, and unsanitary conditions noted by multiple customers.
Service Quality
Customers consistently mention poor service, including rude staff, long wait times, and incorrect orders.
Food Availability
Many reviews highlight that the location often runs out of key ingredients, leading to disappointing experiences.
Portion Sizes
Several customers expressed dissatisfaction with the portion sizes, noting that they received smaller servings than expected.
- FZFrank ZoccoFeb 21, 20262.0Food was average but they are always out of at least one item. This time it was the guac. Service was cold. We walked in. Several people working. No one looked up to welcome us. Stood there for a short while until someone finally acknowledged. May seem trivial, but good customer service is not expensive. Saying “Hi, someone will with you shortly” doesn’t take a lot. Then the bowls were sloppily put together. Sour cream running down the side of the bowl. Made a mess of no attempt to clean it up. The receipt asks “how are we doing” but only allows 200 characters. Seriously!?!? Clearly they’re not serious about how they are doing.
- MMMarcusFeb 20, 20263.0Staff is nice, food looks safe, but tables and area are dirty.
- TNThanh NgoJan 24, 20261.0Terrible service, got my order wrong, I ordered on the mobile app and they forgot my guac and drowned my bowl with lettuce and added cheese when I didn’t ask for it. It’s really not that hard to look at an order and put the stuff I asked for, do better please.
- AMA MtJan 16, 20261.0Always DIRTY, even their work station where they prep your meals is so dirty. The floors the tables are always dirty as well.
- LCLevi CarlsonJan 14, 20262.0Charged for a steak burrito without steak... Can't make this shit up.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Newington Gateway serve?
Chipotle Mexican Grill offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill at 3575 Berlin Tpke, Newington?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services.
How can I order food online from Chipotle Newington Gateway?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available in the Apple App Store.
Where is Chipotle Mexican Grill located in Newington?
Chipotle is located at 3575 Berlin Tpke, Capitol area, Newington, CT 06111.
Does Chipotle Newington Gateway accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering services along with gift cards and online ordering.
Is Chipotle Newington Gateway welcoming to the LGBTQ community?
Yes, the location welcomes LGBTQ customers and ensures an inclusive environment.
Are there coffee shops near Chipotle Newington Gateway?
Yes, there are two Starbucks locations nearby where customers can grab coffee before or after their meal.
What shopping options are available near Chipotle in the Newington Gateway area?
Nearby shopping includes Bassett Furniture, Burlington department store, Toys"R"Us, Metro Mattress Newington Fair, and Mattress Firm, making it convenient to combine dining with shopping trips.
Are there fitness and health facilities near Chipotle Newington Gateway?
Yes, LA Fitness gym and Green Meadow Dental are nearby, so customers can plan workouts or dental appointments along with their visit to Chipotle.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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