Chipotle Mexican Grill

3.4
935 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Get DirectionsCallWebsite

Business Details

3575 Berlin Tpke, Newington, CT
06111, United States
(860) 667-7094
https://locations.chipotle.com/ct/newington/3575-berlin-tpke?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1903
GoogleFacebookInstagramTwitterLinkedInPinterest

About

Mexican Restaurant
Chipotle Newington Gateway is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3575 Berlin Tpke, Newington, CT
06111, United States

Hours

Reviews

3.4
935 reviews
5 stars
355
4 stars
183
3 stars
94
2 stars
59
1 star
244

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The restaurant is frequently reported as dirty, with dirty tables and overflowing trash cans.

Staff Attitude

Customers consistently mention rude and unprofessional staff, with many experiences of poor customer service.

Food Availability

Many reviews highlight that the location often runs out of key ingredients, leading to disappointing experiences.

Portion Sizes

Several customers noted that portion sizes are often small and inconsistent compared to other locations.

Management Issues

There are numerous complaints about poor management and organization, contributing to the overall negative experience.
  • KC
    Kyle C
    Jan 2, 2026
    5.0
    Solid location. The manager, Yazmariah, is top notch. Very friendly and professional.
  • CP
    Carolyn Phillips
    Dec 16, 2025
    3.0
    Great food, poor staffing(unattentive, no personality), always dirty, i do take out. Go often for the food itself. Everything else is a turn off.
  • NM
    Nancy Cruz Mendez
    Nov 28, 2025
    4.0
    All tables were dirty. Had to do take-out. Food was good.
  • GD
    Gretchen Decker
    Oct 13, 2025
    1.0
    Very rude employees
  • TR
    Taylor R
    Oct 11, 2025
    2.0
    This is my local chipotle and I need to stop coming here and traveling further for a better one… every time I come here the food is old and sitting out for long. I just went and I swear none of the ingredients taste salted at all??? Why are they not even seasoning the food😭 p
Read more reviews on Google

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Newington Gateway serve?

Chipotle Mexican Grill offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill at 3575 Berlin Tpke, Newington?

Chipotle is open daily from 10:45 AM to 11:00 PM.