A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are criticized for being unresponsive or rude.
Store Condition
Many customers noted that the store is clean and well-stocked, but there are complaints about outdated facilities and the need for renovations.
Pricing
Customers frequently mention that prices are high, with some expressing dissatisfaction with the value for money.
Product Quality
There are concerns about the quality of produce and other perishable items, with reports of items being spoiled or not matching advertised quality.
Self Checkout Issues
Numerous reviews highlight problems with self checkout, including long wait times for assistance and malfunctioning machines.
JB
jackie barker
Nov 6, 2025
3.0
This store needs a makeover, i rarely go there because i just dont care for how the meats look or anything else. The bakery is no gem either. Corporate needs to take a look at this store.
RS
R S
Nov 5, 2025
5.0
My sister really likes the pharmacist Phil
AA
Amy
Oct 21, 2025
4.0
I love the Bakeries Kaiser rolls. I like the fact that S&S carries items that other stores don't. They definitely need to update the bathrooms though. None of the women's doors lock, tiles are broken, very outdated.