Brand Certified
Dunkin'
3.8(297 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
163 Danbury Rd, New Milford, CT
06776, United States
Certified by Dunkin' • Mar 01, 2026
(860) 960-7013
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve New Milford, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.8
297 reviews
5 stars
140
4 stars
65
3 stars
26
2 stars
20
1 star
46
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders and missing items, leading to customer frustration.
Drive-Thru Efficiency
The drive-thru service was often criticized for being slow, with long wait times reported even during non-peak hours.
Product Availability
Several customers noted that the location frequently ran out of popular items, such as donuts, especially during busy times.
Staff Attitude
While some staff were described as friendly and helpful, others were reported to be rude or dismissive, impacting the overall customer experience.
- LMLauren McLachlanFeb 11, 20265.0The staff was extremely helpful and nice.
- UAUser AnonymousJan 24, 20261.0I'm not sure what has happened to this Dunkin. I used to go often and the service was good, they always had what I wanted. Now I go, and first of all, some of the employees they have working there are awful. The line for the drive through is usually out to the street because it takes 5-10 mins for the guy to even come to the speaker and take your order. The one guy in there is terrible, he takes his time and does not care. I understand that dunkin can get busy, but he really just takes his sweet time. I notice when it is so slow at the drive through and nobody is coming to the speaker, it is always the same guy in the afternoon. Some of the other guys I have dealt with in there are awesome, friendly and fast. This dunkin also just never has anything. "Can i get a glazed donut" sorry im all out of glazed "can i get" sorry no food items "the machine is down." You are better off going to park lane dunkin, they are WAY better compared to this one. Fast and always have what you want
- SBSondra BatchelorJan 21, 20265.0It was great that they finally were taking our refill cups they once got us to spend so much on& didn't charge more for the refill then s normal cup ..very friendly
- BBBarbara BennettDec 31, 20255.0Coffee & caffeine
- WGWilliam GomezDec 25, 20251.040 minute wait in drive through
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' in New Milford, CT?
Dunkin' in New Milford is open daily from 4:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
Can I order ahead using a mobile app for this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple App Store and Google Play Store.
What type of food and drinks does Dunkin' serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and offers breakfast, lunch, and brunch options.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' has a drive-thru for convenient ordering and pickup.
Are there any seasonal or special drinks currently available at Dunkin'?
Yes, during the holiday season, Dunkin' offers specialties like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Is there Wi-Fi available at this Dunkin' for customers?
Yes, customers can enjoy free Wi-Fi at this Dunkin' location.
What nearby places might I visit before or after stopping at Dunkin'?
Nearby places include Panera Bread for additional bakery and cafe options, Dairy Queen for ice cream and burgers, and Designer Garage & Styles on 7 for furniture shopping.
Are there automotive services near Dunkin' in New Milford?
Yes, nearby automotive services include CARQUEST Auto Parts, Modzelewski’s Auto Body Works, and Monro Auto Service and Tire Centers.
What recreational or sporting goods stores are close to this Dunkin'?
Ski Haus, a ski and snowboard shop, and Connecticut Firearms Training LLC, a shooting range and sporting goods store, are located nearby.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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