Dunkin'

3.8
294 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New Milford, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
163 Danbury Rd, New Milford, CT
06776, United States

Hours

Reviews

3.8
294 reviews
5 stars
138
4 stars
65
3 stars
26
2 stars
20
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some experiencing waits of 20 minutes or more.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food or drink preparations.

Staff Attitude

Feedback on staff behavior was mixed; while some customers praised friendly service, others reported rudeness and lack of professionalism.

Cleanliness and Organization

Several customers noted cleanliness issues and disorganization within the store, impacting their overall experience.

Product Availability

Customers expressed frustration over the lack of available donuts and other menu items during peak hours.
  • BB
    Barbara Bennett
    Dec 31, 2025
    5.0
    Coffee & caffeine
  • WG
    William Gomez
    Dec 25, 2025
    1.0
    40 minute wait in drive through
  • WS
    William Shannon
    Nov 26, 2025
    2.0
    A group of us ordered together and it there was about 30 min between the orders coming out. They seamed very understaffed and seamed to be putting drive through orders ahead of those of us who went in to order.
  • AA
    Amy
    Oct 21, 2025
    5.0
    Best Dunkin in town at 163 Danbury Rd., I love the staff. They are friendly, funny and always greet me with a smile. Sometimes the line is long but that's because they're the best!
  • JM
    Joseph L Mathews
    Oct 9, 2025
    2.0
    Noticed this place going down hill. No lighting in parking lot and rude employees. Convenience is the only reason this location still exists. I went to grab coffee and they stated they had no bread....I said ok are there bagels? And the girl told me "I just told you no bread" with some attitude. Last time I ordered toast I didn't get a bagel just saying. Im good on this place.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in New Milford, CT?

Dunkin' in New Milford is open daily from 4:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.