Business Details
About
Mexican Restaurant
Chipotle New Milford is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.2
192 reviews
5 stars
76
4 stars
23
3 stars
15
2 stars
11
1 star
67
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with issues such as undercooked rice, overly salty chicken, and small portion sizes.
Cleanliness
Many reviews highlighted poor cleanliness in the dining area and food preparation areas, with dirty tables and floors.
Service Issues
Customers experienced long wait times, incorrect orders, and unhelpful staff, indicating a lack of effective management.
Customer Experience
While some customers praised the friendly staff, many expressed frustration over the overall dining experience and management's lack of responsiveness.
- BTBAPgamer TVJan 6, 20261.0Quality of food is inconsistent. Today, I got the burrito bowl, the rice was undercooked and the chicken was so salty I could not eat it. Disappointing since I love Chipotle and this location is the only one in the area.
- CLChris LouisNov 9, 20251.0Too long waiting time for delivery order, and bunch of orders were missing.
- JSJordania SiloteSep 12, 20251.0I usually love Chipotle, but this location is terrible. The first time I went, it was very dirty, and today my husband went and the food was awful. It was so spicy that I couldn’t even eat my meal. I won’t be buying from there anymore.
- SOSteve OrlandoSep 12, 20251.0I have posted last year about this same location. Unfortunately, they didn't like my review and blocked me, so I have to use my partners phone to leave this review. He'll get blocked too. We went back and decided to try this location again last Sunday. Well... even worse this time. We went at approximately 8:30pm. We ordered 4 chicken burritos and a bowl. We were given for two of the burritos. In them were the very LAST dried up scrapings of chicken. I got a scoop. My.partner got about 1/2 a scoop. We continued (Unfortunately) with the order. Everything was dried out and at the bottom of the bin... They had barely anything left, so it was the luck of the draw. When it came to guacamole... the usual...absolutely lnone left. I had to go to Stop 'n Shop to buy that separately. We ordered the rest of our items. The 2 burritos and the bowl. Thankfully, for my son's there was new chicken to be had. Everything else scrapings. Ordered 2 bags of chips. One had normal amount. The other... 1/4 filled??? Was that their snack bag??? There's absolutely no management running any of hese locations. Just kids who don't really care. And it shows.... There's no way to contact the higher ups. There's business cards at the locations, but numbers are turned off. There's no recourse. I sent an email. Absolutely NO response back....They obviously don't care about their customers satisfaction. This franchise (all of them) has no care or concern for their customers. They hide in plain sight. The food was subpar. Service shameful.... Read all the reviews, and eat there at your own risk....
- YKYusuf Ulas KABUKCUSep 2, 20254.0Update your Google Maps location
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in New Milford serve?
Chipotle New Milford serves customizable Mexican-style fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill in New Milford?
Chipotle New Milford is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in New Milford?
It is located at 169 Danbury Rd, New Milford, CT 06776, USA.
How can I place an order online for Chipotle New Milford?
You can order online through Chipotle's official ordering site: https://order.chipotle.com/ or via the Chipotle app on Apple devices.
Does Chipotle New Milford offer any rewards or special offers?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
How can I contact Chipotle Mexican Grill in New Milford?
You can contact them by phone at +1 860-799-4038 or email at CT.3717.NewMilford@chipotle.com.
Which nearby stores can I visit for home goods shopping before or after dining at Chipotle?
You can visit HomeGoods, Kohl's, T.J. Maxx, and Litchfield Crossings shopping center nearby for home and clothing needs.
Are there other dining options near Chipotle New Milford?
Yes, nearby you can find Jersey Mike's Subs, Taco Bell, and Joey's Seafood Restaurant offering various dining choices.
Where can I go for health and wellness products near Chipotle New Milford?
You can visit GNC for vitamins and supplements or Aber Nail and Spa for skin care and relaxation nearby.
Are there any pet care stores near Chipotle New Milford?
Yes, nearby pet care options include Petco and Vetco Vaccination Clinic for grooming, training, and pet supplies.