Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,178 reviews
5 stars
474
4 stars
284
3 stars
186
2 stars
75
1 star
159
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions, including dirty bathrooms and overall cleanliness issues in the restaurant.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported consistently.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
While some customers praised the food quality, others noted issues with cold or stale items, particularly fries and burgers.
Customer Service
Mixed feedback on customer service; some praised friendly staff while others reported rude or unprofessional behavior.
- SPSean PedenOct 10, 20252.0Not good. Haven’t been to a Wendy’s in a while. On a road trip with my kids and they wanted to try frosties. The food was fine. The restaurant and service were terrible. Bathrooms were gross - flies all over toilet, puddles on floor. There was also a massive spill - I hope a beverage - by the beverage/condiments area that no one was paying attention to, just puddles in the bathroom, puddles in the restaurant. The service was not good either. Ordered a kids meal, didn’t get the apple slices, and I had to ask a second time to get one of the two frosties I ordered. Very unappetizing experience. I hope this is not reflective of Wendy’s in general, I loved it growing up.
- HCHannah COct 9, 20251.0I went here on 10/09 around 1:35 and they were already closed. I had already ordered food on the mobile app and I couldn’t even pick it up. Don’t say you’re open till 2 am if you’re clearly not.
- VMVincenzo MocciaOct 3, 20252.0Is this a scam???? It took me a little while to process what just happened. My total came to $9.96, and when I got to the window, the cashier handed me back $10 and said, “Sorry, we don’t carry pennies anymore.” I told her it was fine and pulled up, but then I started thinking about it. How is it possible that a business doesn’t carry pennies? Customers pay with them, so where do they go? If pennies aren’t given back, that means the company is essentially keeping people’s change. Four cents may not seem like a big deal, but if it happens on almost every transaction, that adds up to a lot of money. It’s not going to the employees or the customers—it just goes straight to the franchise owner. I’ve never heard of a policy like this before. I do want to say the food was very good, and I’ll come back, but this really needs to be addressed.
- CSCatina StewardOct 2, 20251.0Night crew should be Ashamed of themselves everything in my bag was cold items were missing worst experience I’ve had with you guys if the corporate seen this service would be fired all of you
- ACAnthony CarrierSep 26, 20255.0Delicous hot Freh meal.
Frequently Asked Questions About Wendy's
Is 370 Colman Street Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in New London, CT?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter New London, CT into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (860) 333-5790.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 370 Colman Street Wendy’s serve breakfast?
Yes, this Wendy’s location in New London, CT serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 370 Colman Street in New London, CT currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
What are the drive-through hours for Wendy's at 370 Colman Street?
Drive-through hours are 7:00 AM to 2:00 AM Monday through Thursday and Sunday, 7:00 AM to 3:00 AM on Friday, and 8:00 AM to 3:00 AM on Saturday.
Does this Wendy's location serve breakfast?
Yes, breakfast is served here with options including breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order Wendy's food for delivery or takeout from this location?
You can order online at order.wendys.com or use the Wendy's mobile app to place delivery or takeout orders.
What payment methods are accepted at Wendy's on 370 Colman Street?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's at 370 Colman Street for questions or feedback?
You can call them directly at (860) 333-5790 or reach Customer Care via their Contact page, live chat, or customer satisfaction survey.
Does Wendy's at 370 Colman Street offer dine-in and drive-thru services?
Yes, this location offers dine-in, drive-thru, delivery where available, and takeout options.
Are there other fast food restaurants near Wendy's at 370 Colman Street?
Yes, nearby fast food places include Subway, Burger King, Taco Bell, and McDonald's, which can be convenient alternatives or complementary options.
What nearby attractions can I visit before or after dining at Wendy's?
You can visit local spots like Veterans Field park, Mcooks Beach Niantic Ct, or enjoy treats at Rita's Italian Ice and Frozen Custard nearby.
How can visitors use nearby places to easily find this Wendy's location?
Nearby landmarks such as Veterans Field and other well-known fast food chains like Burger King and Subway can help guide you to Wendy's at 370 Colman Street.