Taco Bell

3.5
899 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 404 Colman St in New London. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
404 Colman St, New London, CT
06320, United States

Hours

Reviews

3.5
899 reviews
5 stars
357
4 stars
184
3 stars
112
2 stars
50
1 star
196

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, even during off-peak hours.

Order Accuracy

Frequent complaints about incorrect orders and missing items, indicating a lack of attention to detail in order preparation.

Staff Attitude

Many reviews highlighted rude and dismissive behavior from staff, contributing to a negative customer experience.

Cleanliness

Multiple customers noted unsanitary conditions in the restaurant, including dirty facilities and poorly prepared food.

Food Quality

Several reviews mentioned that the food was poorly made, often cold or not fresh, leading to dissatisfaction with the overall dining experience.
  • MT
    Matt Thibodeau
    Nov 16, 2025
    1.0
    Ordered from the app and drove to pick up. Waited in line for 25 minutes. Had items missing, went back in the store where I stood for atleast 5 minutes without anyone coming to the counter, atleast 4 people looked and acknowledged I was standing there while I requested assistance. Screaming and swearing from the staff in the back. Absolutely mind blowing lack of service.
  • TB
    T Brown
    Nov 12, 2025
    1.0
    Literally the slowest location ever. Get your shit together. Waited for a half hour and just left. Never made it to the window.
  • AM
    Ashlea McDonald
    Nov 5, 2025
    1.0
    Waited a half hour in the drive thru for an order I replaced online. I wouldnt have minded, if my food was made correctly. Or at least what I paid for? Every single time I order here its a waste of my time. 2 weeks ago I placed a complaint requesting a follow up because my entire $60 order was messed up and I didnt have the patience to wait another hour to be assisted. No follow up, just a waste of my money. Today, once again, my entire order is wrong, including a half empty drink and an attitude from the girl at the window. I'd give zero stars if I could. No one cares about their job or their responsibilities at this location.
  • MO
    Michelle O
    Nov 2, 2025
    3.0
    I'm not sure what is happening at this location but I've never gone to a taco bell that takes over 20 min to make orders. The lines here are always so long and I always feel so bad about it because the workers here are genuinely so kind/understanding, its obvious they're understaffed and overworked.
  • RC
    Richard Chapman
    Oct 27, 2025
    1.0
    There was literally nobody there i was the only customer. 8pm on a Monday. They poorly made my order and slapped it together. They gave very little chicken in my chicken flatbreads. They rolled them up like a fruit roll up for some reason. I ordered a beefy nachos and there is very little beef for some reason. The only part of my order that was done right was the beefy cheese burrito. The food is not cheap anymore I expect quality and effort. I did not get that tonight. I didn't even get napkins in my bag.

Frequently Asked Questions About Taco Bell

What are the regular operating hours for the Taco Bell at 404 Colman St, New London?

Taco Bell at 404 Colman St in New London is open every day starting at 7:00 AM. From Monday to Wednesday and Sunday, it closes at 2:00 AM the next day. On Thursday, Friday, and Saturday, it remains open until 3:00 AM.

Does this Taco Bell location offer drive-through service?

Yes, this Taco Bell location has a drive-through service available during its operating hours.