Dunkin'

3.8
419 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New London, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
380 Colman St, New London, CT
06320, United States

Hours

Reviews

3.8
419 reviews
5 stars
220
4 stars
70
3 stars
43
2 stars
18
1 star
68

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including wrong items and missing components.

Customer Service

Feedback indicates a mix of friendly and rude service, with several customers experiencing unprofessional behavior from staff.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including trash on the floor and poor hygiene practices.

Speed of Service

Customers frequently noted long wait times, both in-store and at the drive-thru, leading to frustration.

Product Quality

Several reviews highlighted issues with food and drink quality, including burnt items and poorly made beverages.
  • ML
    Meg Lemar
    Nov 14, 2025
    5.0
    Drive up visit. Accurate order, friendly service
  • RM
    Richard Militello
    Oct 20, 2025
    1.0
    I ordered through Uber eats. I selected a large iced latte with extra flavoring and less ice and the latte wasn't all the way up to the top of the cup. Beyond that I had requested non-toasted as in the croissants won't be toasted because I don't believe anywhere in the world people are expecting to get cold eggs. Whoever's in here does not have any common sense. I additionally did not get a straw to drink my coffee with.
  • WF
    W F
    Oct 19, 2025
    1.0
    Id like to thank the employees here for doing their job and putting more ice in my cup than actual coffee. It was amazing, I actually got to finish my coffee just 2 minutes down the road. After about 4 sips, it was gone! Now I dont have to enjoy my coffee anymore. I even asked for LESS ICE. Im just amazed at all the employees, keep up all your hard work and not fulfilling orders like they should be. I know its tough.
  • NN
    Nate
    Oct 18, 2025
    3.0
    This location has been great in the past but today I received my bagel sandwich with 2 “bottom” buns & my iced coffee came with no label , no sugar and no flavoring.
  • ME
    Michael Eason
    Oct 16, 2025
    1.0
    Visiting from out of state went to Dunkin’ Donuts walked in not busy at all not at one other customer one person at the drive-through try to get an order. The guy said come down here to order after waiting about 10 minutes went down there to order and he just walked off could not get an order so I decided to go Through the drive-through still couldn’t get waited on there’s one car waiting worst place I’ve ever been and I like Dunkin’ Donuts

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' at 380 Colman St, New London, CT?

Dunkin' at 380 Colman St, New London, CT is open daily from 4:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' at this location offers both delivery and curbside pickup services for your convenience.