Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve New London, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
687 reviews
5 stars
316
4 stars
162
3 stars
77
2 stars
42
1 star
90
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported inconsistent service, with many experiencing order mistakes and rude staff.
Staff Attitude
While some reviews praised friendly and helpful staff, others noted negative attitudes and lack of professionalism from certain employees.
Order Accuracy
Numerous customers expressed frustration over incorrect orders, both in-store and mobile, leading to dissatisfaction.
Cleanliness
Some reviews highlighted cleanliness and a pleasant atmosphere, while others pointed out issues like unclean bathrooms and poor food handling.
Product Quality
Feedback on food and drink quality was mixed, with some enjoying the offerings while others complained about poor preparation and taste.
- JTJames TurlisNov 11, 20251.0It’s a coffee place and they never have milk, never get orders right hardly ever have anything you want, this place is a complete disaster
- AAAlkaponeSep 12, 20251.0Pésimo servicio
- KNKc NeptuneSep 11, 20251.03 times straight they have messed up my order which is just a basic coffee. The workers here are clearly not paying attention or don't care what you ask for they will make it how they want. 🤷♂️
- JWJona WilsonJul 31, 20253.0The product is typical DD. The customer service is very inconsistent. In addition to my usual tip, about once every two months when I get my morning beverage I give a $20 tip just to make someone’s day. Today and yesterday the attitude of the person at the window was so rude the $20 bill stayed in my pocket. This has happened many times in the past as well. I’ll wait for a day when one of the pleasant folks are working. Again that is sporadic.
- MYmaggie youngJul 23, 20255.0I just wanted to leave a review for Katelyn (might have wrong spelling) but I came in for lunch and my order got messed up but I had no time to go back until after I left work. I stopped in and explained the situation and she was so sweet, made me a coffee, asked if there was anything else she could do. Thank you, Katelyn!!
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 175 Broad St, New London, CT?
Dunkin' is open every day from 4:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and curbside pickup?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What holiday menu items are currently available at Dunkin'?
Try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher this holiday season.
Can I order ahead using the Dunkin' mobile app?
Yes, you can order ahead using the Dunkin' app available on iOS and Android for a fast grab-and-go experience.
What types of food and beverages does this Dunkin' serve?
This Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and offers breakfast, lunch, brunch, and dinner menus.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' has a drive-thru for quick and convenient service.
Are there nearby attractions I can visit before or after my stop at Dunkin'?
Yes, nearby attractions include the Nathan A. Woodworth House and Post Hill Historic District, perfect for sightseeing around your visit.
If I need legal services near Dunkin', which nearby offices are available?
Nearby legal service providers include Attorney Narcy Z. Dubicki, Bevza & Brennan, Traystman & Coric, and Brandon Marley, Esq.
What dining options are close to this Dunkin' location?
Nearby restaurants include Shanghai Garden (Chinese), Empire Pizza (pizza and Italian), and Laura's Country Diner for diverse meal choices.
Is there convenient parking or transportation near Dunkin' at 175 Broad St?
While specific transit stations aren't listed, this location in New London is central and near community centers, making it accessible; the drive-thru and mobile app also offer convenience for customers.