Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
It was pretty smooth running in a tough location. The food was hot and tasty, but, at this time, there were 5 loud and a bit rowdy teenagers, the staff walked by them several times, and said nothing, perhaps this was a decent strategy, as, it didn't give them the attention that they were definitely looking for, and it didn't escalate further. Their energy depleted, they left quietly... It was a good reminder of how loud and rowdy we were as kids ;) No real harm and no foul. The staff were very pleasant, but, I could tell, a bit tired. This was after the dinner rush at around 8 p.m., on a Friday.
ZR
Zari Rivers
Mar 28, 2026
1.0
Girl at the speaker had an attitude. Asked her twice if the snack wrap she put in was the hot honey one bc all it said was spicy. Twice, she said it was, seeming annoyed that I asked. I bit into the snack wrap and it was not the hot honey. I also asked for sweet and sour sauce and didn’t get it.
MD
Misael Delgado
Mar 23, 2026
1.0
I am extremely disappointed with the service at this location. It is nearly impossible to get anyone to answer the phone; it just rings and rings without any resolution.When you actually go into the store, the situation isn't much better. The staff seems constantly preoccupied with other tasks rather than focusing on serving the customers standing right in front of them. It feels like customer service is the lowest priority here. I hope management addresses the lack of communication and the slow pace of service soon.
CY
Cricket Yurchick
Feb 25, 2026
1.0
This place is extremely discriminatory against anyone that they deem to be either homeless or an addict!! They treat them with blatant disrespect the ignore them they act like they're not even in the building they take orders from others even though they're standing in line. They make people that they decide to be homeless or an addict pay for food in order to use the restroom but if they believe they are working class citizens they open the bathroom for free!¡ If somebody is a person they deem to be homeless or an addict if something is missing in their bag of food they don't care they will not replace it. I was in the restroom there was no toilet paper there was no soap there was nothing I pulled the emergency cord and recorded it on my telephone they did not respond for 28 minutes that is an emergency cord and I could have been dead!! But they did not care there was a gentleman that fell asleep at the table and he had purchased food from the restaurant ate it and fell asleep the lady came over and slammed one of the table tags against his ear on the table over and over and over and told him to not sleep in there and get out and the looks that they give people that they don't like are looks of shame and disgust
MM
Mallory
Jan 27, 2026
4.0
This is a decent one. I think you can get in and out fast. Staff is decent and good is usually pretty fresh
What are the opening hours of this McDonald's in New Haven?
This McDonald's is open 24 hours every day of the week, from Monday through Sunday.
Does this McDonald's offer drive-through service?
Yes, this McDonald's offers a drive-through that is open 24 hours daily.
Can I order McDonald's food for delivery at this location?
Yes, delivery service is available 24/7, and you can order online via their delivery URL or the McDonald's App.
What types of payment are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer contactless delivery or curbside pickup?
Yes, they offer curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Where is this McDonald's located?
It is located at 308 Ferry St, New Haven, CT 06510, USA.
How can I access McDonald's mobile apps for ordering?
You can download the McDonald's app from the Apple App Store or Google Play Store to order conveniently.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include Fair Haven Post Office, USA 1 Pizza, Dunkin', and Wah-Chun Chinese Restaurant, which offer a variety of dining and service options.
Are there convenient places for coffee near this McDonald's?
Yes, Dunkin' is nearby, providing coffee and donuts if you're looking for additional beverage options.
What public services are near McDonald's in New Haven?
Nearby public services include Fair Haven Post Office and United States Postal Service for mailing and government services.
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