Wendy's

3.0
899 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
75 Whalley Ave., New Haven, CT
06511, United States

Hours

Reviews

3.0
899 reviews
5 stars
267
4 stars
130
3 stars
113
2 stars
77
1 star
312

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Several reviews mentioned cold, stale, or poorly prepared food, with some customers experiencing food safety concerns.

Cleanliness

Customers noted unsanitary conditions in the restaurant, including dirty floors and restrooms.

Long Wait Times

Multiple reviews indicated excessively long wait times for both drive-thru and in-store orders.
  • PA
    Pablo Aragones
    Jan 1, 2026
    1.0
    Los baños estaban clausurados ...la mugre en el salon y el desgano por atender es para no volver nunca mas ...
  • CF
    chris foster
    Dec 7, 2025
    1.0
    Food was cold 🤢
  • AG
    Alejandra Gomez
    Nov 16, 2025
    1.0
    Muy lento el servicio demasiado
  • SD
    Shawn D
    Oct 5, 2025
    1.0
    Went though the drive through. No sprit, no dr pepper i said give me whatever. I order then got told pull into a waiting spot with 4 other cars. This is " Fast Food. Waited 15 mins. Guy came out the back door with his cloves still on with grease all over the top of the bag. Watch him walk back in grabbing the handle that everyone grabs to go handle more food. Last time forsure going to this Wendy's. All around nasty
  • PF
    paula fernandez
    Sep 13, 2025
    1.0
    The place says it closes at 2am, I placed my order at 1:35am. They accepted my order snd when I went to go pick it up at 1:45, they shut off the lights and decided to close the place up. I’m pretty sure they cannot close till 2am hits the clock. It’s not the first time we’ve had an issue with this place. Very disappointing.

Frequently Asked Questions About Wendy's

Is 75 Whalley Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of the Wendy's at 75 Whalley Ave?

Wendy's at 75 Whalley Ave is open Monday to Friday from 7:00 AM to 2:00 AM, and Saturday to Sunday from 8:00 AM to 2:00 AM.