Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty floors and restrooms, contributing to a negative dining experience.
Food Quality
Customers frequently complained about food being cold, stale, or improperly cooked, with some expressing concerns about food safety.
Wait Times
Long wait times were a common complaint, with customers often waiting excessively for their orders, even during off-peak hours.
AG
Alejandra Gomez
Nov 16, 2025
1.0
Muy lento el servicio demasiado
SD
Shawn D
Oct 5, 2025
1.0
Went though the drive through. No sprit, no dr pepper i said give me whatever. I order then got told pull into a waiting spot with 4 other cars. This is " Fast Food. Waited 15 mins. Guy came out the back door with his cloves still on with grease all over the top of the bag. Watch him walk back in grabbing the handle that everyone grabs to go handle more food. Last time forsure going to this Wendy's. All around nasty
PF
paula fernandez
Sep 13, 2025
1.0
The place says it closes at 2am, I placed my order at 1:35am. They accepted my order snd when I went to go pick it up at 1:45, they shut off the lights and decided to close the place up. I’m pretty sure they cannot close till 2am hits the clock. It’s not the first time we’ve had an issue with this place. Very disappointing.
NN
nikolay
Sep 8, 2025
5.0
Kind staff, always timely. Thanks!
MM
Mike Marziliano
Aug 25, 2025
1.0
That Wendy's had a sticky dirty floor, and didn't have ketchup? In a fast food place there are some things you should never run out of.. it was around 12 pm and the place was empty, I think I know why , I was 60 miles away from home and picked it randomly
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in New Haven, CT?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter New Haven, CT into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (203) 684-5885.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 75 Whalley Wendy’s serve breakfast?
Yes, this Wendy’s location in New Haven, CT serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of the Wendy's at 75 Whalley Ave?
Wendy's at 75 Whalley Ave is open Monday to Friday from 7:00 AM to 2:00 AM, and Saturday to Sunday from 8:00 AM to 2:00 AM.
Does this Wendy's location offer drive-through service?
Yes, the Wendy's at 75 Whalley Ave has a drive-through open during the restaurant's operating hours.
Can I order delivery or takeout from this Wendy's?
Yes, Wendy's at this location offers delivery and takeout options, which can be accessed via their app or order.wendys.com.
Is breakfast served at the 75 Whalley Ave Wendy's?
Yes, breakfast is served at this location. You can order from various breakfast combos, sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
How can I provide feedback or contact the Wendy's at 75 Whalley Ave?
You can provide feedback through Wendy’s Customer Care page, call 888-624-8140, or directly contact this location at (203) 684-5885.
Where can I find the menu and pricing for Wendy's at 75 Whalley Ave?
Menu and pricing information is available online at menu.wendys.com and order.wendys.com after selecting this location.
Are there nearby places of interest close to Wendy's at 75 Whalley Ave?
Yes, nearby places include Harbor Freight Tools (retail), Whalley Sample Shop (clothing and tobacco), and Family Dollar (discount store and grocery).
How can nearby retail stores enhance my visit to Wendy’s at 75 Whalley Ave?
You can combine your meal at Wendy's with shopping visits to nearby stores like Star Jewelers LLC for accessories or EbLens for shoes and fashion items.
Are there any nearby religious organizations near this Wendy's location?
Yes, nearby religious sites include Agape Christian Center, Springs-Life-Giving Water Church, and St. Luke's Episcopal Church, which you might visit before or after dining.