Stop & Shop

4.1
774 reviews

About

Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
112 Amity Road, New Haven, CT
06515, United States

Hours

Reviews

4.1
774 reviews
5 stars
405
4 stars
182
3 stars
89
2 stars
33
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praised friendly and helpful employees, others reported rude service and inadequate assistance, particularly at self-checkout.

Cleanliness

The store is generally noted for being clean and well-organized, although some reviews mentioned issues with filthy entrances and restrooms needing renovation.

Pricing

Many customers expressed dissatisfaction with high prices compared to competitors, with some noting good sales but overall feeling that regular prices are inflated.

Product Availability

Customers frequently mentioned issues with stock shortages, particularly in produce and sale items, leading to frustration during shopping.

Convenience

The store's location is appreciated for its convenience, with many customers noting it as a go-to grocery option despite some negative experiences.
  • BS
    Bill Stone
    Jan 4, 2026
    4.0
    Staff very helpful
  • PK
    Piotr Kalinowski
    Nov 6, 2025
    5.0
    A neat and well supplied grocery store. Restrooms are a bit difficult to find though.
  • AE
    Ahsh Eff
    Oct 23, 2025
    1.0
    WHY WOULD A NON-PREMIUM BASIC STEAK BE 37?? MY ONLY QUESTION!
  • CH
    C. A. Henninger
    Oct 18, 2025
    1.0
    Front of the store needs attention and cleaning. The employees need a designated smoking area instead of out front UNDER THE NO SMOKING SIGN, where it stinks like smoke and they throw the rest of the lit cigarette in the street or on the sidewalk. Inferior self-checkout machines!
  • KA
    Khalid Anwar
    Sep 19, 2025
    5.0
    It’s a chain grocery store where you can buy almost anything. From fresh and frozen fruit and vegetables. Ice cream and all that stuff from their bakery .

Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop on weekdays?

Stop & Shop is open Monday through Friday from 7:00 AM to 10:00 PM.

Does Stop & Shop offer delivery services?

Yes, Stop & Shop offers delivery services for customers who prefer shopping online.