Customers praised the delicious food and unique offerings, particularly the coffee and pastries, although some found certain items overpriced or underwhelming.
Service
The staff received high marks for friendliness and attentiveness, with specific mentions of individual employees providing exceptional service.
Atmosphere
The café's ambiance was frequently described as cozy and inviting, with beautiful decor that enhances the overall experience.
Pricing Concerns
Several reviews noted that prices were perceived as high, leading to mixed feelings about value for money.
Order Confusion
Some customers experienced confusion regarding ordering procedures and service expectations, which detracted from their overall experience.
KW
Kristy W
2 days ago
4.0
Super cute!!! Great vibes but we wanted to eat and it was really confusing. We had to go to the center of the shop to wait for a hostess to seat us then once we sat down we had to go back to the same place to order. I dunno!?!?? They wouldn't give us a real cup of water. We had to use tiny little water cups and refill them a billion times which isn't the end of the world. The shawarma wrap had pretty good flavor but was dry. The pecan bar was really good. I think if you go for a something baked and a drink it would probably be great. Don't think I'd go back for real food though.
PP
Presto
6 days ago
5.0
Fabulous little gem in Westville (two miles west of downtown) a delightful little village with art galleries and restaurants. Pistachio has awesome decor and wonderful coffee. Next time will try one of their “Pistachio” lattes. Crème Brûle cheesecake was not as good as it looked as probably not recently baked. But would definitely recommend it Brunch/Lunch menu. I highly recommend and will be back!!
NK
Norhan Khairy
Dec 30, 2025
5.0
Everything is special in this place, starting with the decoration to their special lattes.
The rose toast is out of this world and it’s better than the waffle.
The salmon avocado toast was so good.
They have so many varieties in bakeries and sweets.
NP
Nat P.
Dec 29, 2025
3.0
When we first moved to New Haven, we fell in love with Pistachio but lately, it has been such a rip off. I've managed coffee shops and can not comprehend how an 8oz drink and a coffee cake slice rings up to $15.
DL
Danica Liu
Dec 14, 2025
3.0
their cakes and coffee are delicious but there are no prices on the menu board. it’s also a strange choice to not list prices on the pastry displays, and the person behind the counter seemed annoyed that we wanted to know what things cost. when we asked how much for the cakes, they said “it depends on what you get.” which is true but that’s a crucial piece of information for a business to share with a customer.
they also have signage that says to see host before being seated, but no host is available to direct. we wanted to get coffee and pastries and sit for a few minutes but they didn’t ask whether we wanted to eat in or not and gave us our food in takeout containers.
if you can ignore the chaos and don’t mind the confusion, it’s a very nice space with pretty decorations.
What are the regular business hours for Pistachio Cafe?
Pistachio Cafe is open from 7:30 AM to 6:00 PM Monday through Thursday and Sunday, and from 7:30 AM to 9:00 PM on Friday and Saturday.
When can I order delivery from Pistachio Cafe?
Delivery is available Monday through Thursday from 8:30 AM to 2:45 PM, Friday and Saturday from 8:30 AM to 4:45 PM, and Sunday from 8:30 AM to 3:45 PM.
Does Pistachio Cafe offer takeout services?
Yes, takeout is available during the same hours as delivery: Monday to Thursday 8:30 AM to 2:45 PM, Friday and Saturday 8:30 AM to 4:45 PM, and Sunday 8:30 AM to 3:45 PM.
What types of cuisine does Pistachio Cafe serve?
Pistachio Cafe offers Mediterranean and Middle Eastern cuisine, along with vegetarian, breakfast, and sandwich options.
What is the address and contact number of Pistachio Cafe?
Pistachio Cafe is located at 911 Whalley Ave, New Haven, CT 06515. You can reach them at +1 203-800-4262.
Where can I view the menu or place an order online for Pistachio Cafe?
You can view the menu and place orders online at https://pistachiocafe.com/menu.
What are the nearby art galleries to Pistachio Cafe?
Nearby art galleries include Wunderlee Art, The Frame Shop and Da Silva Gallery, Inkberry Art Shop, West River Arts, and Barrage Designs. You might consider visiting these for a cultural experience before or after your meal.
Are there any beauty and spa services close to Pistachio Cafe?
Yes, Highly Maintained Med Spa, Tres Bien Salon, Authentic Beauty Salon and Spa, and MSB Beauty Essentials are nearby for beauty and spa treatments you can enjoy.
What other cafes are near Pistachio Cafe?
Nearby cafes include the 500 Blake Street Cafe and Mew Haven Cat Cafe, which you might want to explore for different coffee or food experiences.
How can nearby places like Neville’s Fashion Design Studio or Skybridge Computers be helpful when visiting Pistachio Cafe?
Neville’s Fashion Design Studio offers tailoring services, and Skybridge Computers provides IT and computer repair services nearby, so you can conveniently address fashion or tech needs while visiting the cafe.