Five Guys

4.2
985 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 75 Amity Rd in New Haven is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
75 Amity Rd, New Haven, CT
06515, United States

Hours

Reviews

4.2
985 reviews
5 stars
538
4 stars
255
3 stars
97
2 stars
32
1 star
63

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied significantly, with some praising friendly and attentive staff, while others reported poor service and long wait times.

Food Quality

The food quality received mixed reviews; while many enjoyed the burgers and fries, some reported issues with freshness and preparation.

Pricing

Customers frequently noted that the prices are high for the portion sizes and quality, leading to dissatisfaction regarding value for money.

Cleanliness

The cleanliness of the restaurant was mentioned positively by some, but others reported unsanitary conditions and poorly maintained areas.
  • NM
    Nikia Madden
    Jan 4, 2026
    4.0
    Great burger bust tears my tummy up!!!
  • MC
    M C
    Dec 13, 2025
    1.0
    Can’t even answer their phone
  • SS
    Someguy Studios
    Dec 11, 2025
    3.0
    Not as greasy as some say. Burger was mediocre, not worth the price. I enjoyed the fries, though, despite them being slightly overcooked.
  • JL
    Joan Longino
    Dec 7, 2025
    4.0
    A friend wanted to eat here. Five Guys is higher quality fast food. The double cheeseburgers look & taste fresh and homemade. Same for the milkshakes made with real ice cream. Ate ¼ of the Dble CB. They're a decent size definitely enough beef. $13 for a double cheeseburger. $6.99 for Fries. $6.99 for SMALL milkshake➡ The only size offered. I don't think the food is worth the costs. Ultimately up to the individual to decide what's worth spending their money on.
  • JL
    Justin Leland
    Nov 17, 2025
    4.0
    Solid burger as always. Fries are tasty as well.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.