Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some stating it took over 30 minutes for simple orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including wrong items and missing components, leading to customer frustration.
Staff Attitude
Feedback varied on staff demeanor; while some praised friendly service, others noted rudeness and lack of professionalism from certain employees.
Cleanliness and Maintenance
Several customers mentioned cleanliness issues and poorly maintained conditions, including dirty environments and inadequate food safety practices.
Product Quality
While some customers enjoyed the coffee and food, others complained about burnt or improperly prepared items, indicating inconsistency in product quality.