Dunkin'

3.6
364 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New Haven, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
294 Foxon Blvd, New Haven, CT
06513, United States

Hours

Reviews

3.6
364 reviews
5 stars
173
4 stars
50
3 stars
36
2 stars
24
1 star
81

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru and inside, with some stating it took over 30 minutes for simple orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including wrong items and missing components, leading to customer frustration.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional, affecting overall customer satisfaction.

Cleanliness and Maintenance

Several customers noted cleanliness issues and a lack of available products, suggesting poor management and maintenance of the location.

Product Quality

While some customers praised the coffee and certain food items, others reported receiving burnt or poorly prepared products, indicating inconsistency in quality.
  • EF
    Evie Frye
    Jan 4, 2026
    1.0
    I ordered a pickup mobile order 20 minutes ahead as I'm a nurse and I want some coffee in the morning before I head to work. I walk in after I arrive and it's still not done (20 minutes, just a coffee and a donut). There's two workers and they both have air pods in and one is listening to music, while the other one is on a call in her air pods. Worst service ever. It's fast food for a reason and I'm usually gracious with this stuff since I've worked in retail and the restaurant business before but this is ridiculous. I'm surprised this place is even open still.
  • ZK
    Zachary Kopet
    Jan 3, 2026
    3.0
    Double check your order, I ordered an English muffin sandwich and it came on a croissant.
  • JS
    Jerry Storo
    Dec 28, 2025
    1.0
    Came on 12/28/25 approx 10:58a drive thru. 1 car ahead of me, I waited approx 7mins nobody taking care of me. I left the drive thru and went inside. 5-6 employees and 1 customer. A hostile, rude Arabic/Spanish male said I drove off and now he'd make me wait longer, even stated if I didn't like the service I can go to two other locations. He stated he was "extremely busy" I looked around again as I only saw 1 customer and the person who was behind me also waiting. My order was taken eventually by a woman whom English definitely a 2nd language to where I repeated it 4xs sausage egg and cheese on a plain bagel. She insisted on bacon, so I repeated it again. Got my OJ waited. I asked for the Franchisee information to which nobody wanted to give me and told me if I had a problem call the number. I said no, I want the Franchise holder so I can air my grievances. Refused to provide any information nor was any info visible so I looked up the information and found Frank Dandrea owns it whom I will be contacting. If they couldn't handle 3 customers and calling that extremely busy I'd hate to see them with 4 or 5 customers they'd probably have to close.
  • TO
    thaleah ozuna
    Dec 25, 2025
    2.0
    Worst dunkin on foxon. Drink’s always wrong and the location is the worst place to make a left turn.
  • JA
    Jolanda Alva
    Dec 21, 2025
    1.0
    If you want to spend more than 25 minutes, waiting in a drive-through come to this Dunkin!

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' at 294 Foxon Blvd, New Haven?

Dunkin' is open daily from 4:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

This Dunkin' offers delivery and curbside pickup services for your convenience.