Dunkin'

3.6
264 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New Haven, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
500 Foxon Blvd, New Haven, CT
06513, United States

Hours

Reviews

3.6
264 reviews
5 stars
113
4 stars
50
3 stars
37
2 stars
14
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, particularly in the drive-thru, with long wait times being a common complaint.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including wrong items and preparation mistakes.

Customer Service

While some staff were praised for their friendliness, many reviews noted unprofessional behavior and rudeness from employees.

Product Quality

Customers expressed dissatisfaction with the quality of food items, including burnt bagels and poorly made drinks.

Cleanliness

Several reviews mentioned concerns about the cleanliness of the location, with some describing it as dirty.
  • CL
    Carlena Lee
    Nov 2, 2025
    1.0
    Drove out of my way and get home and got the wrong order I ordered chocolate munchkins not glaze that cashier needs glasses
  • MM
    Me
    Sep 5, 2025
    1.0
    I ordered a HOT coffee and the drive though girl charged me for iced coffee. Not only did she NOT apologize for messing up my order, I asked her if it’s the same price. She said, “It’s fine” then slammed the window in my face. I did not ask if it was fine. I asked if it the same price. She messed up my order then refused to give me my change.
  • AD
    Ahmet Demir
    Aug 31, 2025
    1.0
    This is the slowest Dunkin’ I’ve ever been to.
  • AA
    Anthony
    Apr 26, 2021
    3.0
    A little waiting but they now have a kiosk to place your order
  • KK
    Koobie “Koobie Ky” Ky
    Nov 14, 2016
    3.0
    It can be slow 4 in the a.m. , how the hell you have traffic at that time. Ppl stop to get a bite so they can go on with their day, so please move it a little faster.

Frequently Asked Questions About Dunkin'

What are Dunkin's hours of operation in New Haven, CT?

Dunkin' in New Haven, CT is open every day from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.